Reviews of DoubleTree by Hilton Hotel Shiyan
No 57 Beijing North Road , 442011 Shiyan, China
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation
We booked room with lounge access. Lounge did not exist and they tried telling us that we had buffet dinner instead, which was not acceptable. They should not have given options of lounge considering it’s being refurbished. This was the reason for booking the hotel. Hotel was below par and not well kept.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 July 2024 · Stayed in June 2024
Verified reviewSalad bar was excellent
Reviewed: 8 May 2024 · Stayed in May 2024
Verified reviewReviewed: 30 July 2023 · Stayed in July 2023
Verified reviewReviewed: 26 May 2023 · Stayed in May 2023
Verified reviewReviewed: 24 February 2023 · Stayed in January 2023
Verified reviewThe parking is free.
The hotel charged me more money than the amount I booked! When I called them and asked them to check, they called me back and did not admit the mistakes. Terribly, they did not ask me to show the booking and let me contact with the booking.com! Obviously, this is very unprofessional! My good mood in the Lunar New Year. This is very unprofessional! After I contacted with Booking.com, they finally admitted the mistakes one week later but still do not give an official & formal apology! Besides, I do not think my room was clean.