Reviews of White Swan Hotel
No.1 South Shamian Street, Liwan District, Li Wan, 510133 Guangzhou, China
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Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewEverything was great!!!
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewDim sum was good, staff provided adequate service.
The hotel is grand, authentic, but the design seems old fashion.
Dear Guest,Thank you for choosing The White Swan Hotel and sharing your valuable feedback with us. We're delighted to hear that you enjoyed our dim sum and found our staff service to be adequate.As a veteran five-star hotel with a profound heritage, the precipitation of time is our unique charm, and upgrading and optimisation is our pursuit of excellence and advancement with the times. At present, we have been gradually promoting the upgrading of guest room hardware facilities to ensure that the hotel retains its unique flavour while bringing guests a more modern and convenient experience！Thank you once again for sharing your experience and we look forward to your next visit. White Swan Hotel.
Dear Guest,Thank you for choosing The White Swan Hotel and sharing your valuable feedback with us. We're delighted to hear that you enjoyed our dim sum and found our staff service to be adequate.As a veteran five-star hotel with a profo… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe room boasts a stunning river view and access to an executive business lounge stocked with an excellent selection of books. Amenities are first-rate, including spacious indoor and outdoor pools. The staff are exceptionally friendly and helpful, and the restaurant serves outstanding dishes that showcase some of the finest Cantonese cuisine.
Dear guest, thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. White Swan Hotel
Reviewed: 22 July 2025 · Stayed in April 2025
Verified reviewQuite environment, very comfortable room and beds
Dear guest, thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. White Swan Hotel
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe location and the view are excellent, the people in the lobby were so helpful and friendly. The breakfast be offered there was the most authentic Guangzhou Yum Cha.
Non
Dear guest，Thank you for choosing to stay at White Swan Hotel.It was our pleasure having you stay at the hotel，and we are delighted to read that you had a fantastic stay with us.We look forward to welcome you back for your next visit in the not-too-distant future.White Swan Hotel.
Dear guest，Thank you for choosing to stay at White Swan Hotel.It was our pleasure having you stay at the hotel，and we are delighted to read that you had a fantastic stay with us.We look forward to welcome you back for your next visit in the… Show more
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewDear guests, thank you for choosing to stay at the White Swan Hotel . I'm glad to be with you for a good time. The White Swan Hotel is located on a historic Sha Mian island surrounded by green trees, and the atmosphere of quietness avoids the noise of the downtown. I sincerely look forward to your next visit. White Swan Hotel
Dear guests, thank you for choosing to stay at the White Swan Hotel . I'm glad to be with you for a good time. The White Swan Hotel is located on a historic Sha Mian island surrounded by green trees, and the atmosphere of quietness avoi… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewClean and efficient
Not sure why the river view does not have the nespresso machine but city view has. Can see it is getting dated.
Dear guest, thank you for taking time to share your recent experience at our hotel. We have already shared your feedback to relevant department, they will for further improvement. Thank you once again for sharing your experience and we look forward to your next visit. White Swan Hotel.
Dear guest, thank you for taking time to share your recent experience at our hotel. We have already shared your feedback to relevant department, they will for further improvement. Thank you once again for sharing your experience and we look… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewStarting from the welcoming staff ending by the room with the exceptional view and spacious room wich was so clean
All great
Dear guest，Thank you for choosing to stay at White Swan Hotel.It was our pleasure having you stay at the hotel，and we are delighted to read that you had a fantastic stay with us.We look forward to welcome you back for your next visit in the not-too-distant future.White Swan Hotel.
Dear guest，Thank you for choosing to stay at White Swan Hotel.It was our pleasure having you stay at the hotel，and we are delighted to read that you had a fantastic stay with us.We look forward to welcome you back for your next visit in the… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewIt was one of the best hotels we ever lived in. The customer service was excellent, very good facilities, delicious food and stunning river view. It was an unforgettable experience, we really enjoyed the stay, and looking forward to coming back to the 🦢 swan hotel.
nothing.
Dear guest, thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. White Swan Hotel
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in April 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewEverything is arranged in an orderly manner - from check in to check out. staff were very friendly, helpful and work efficiently. we got upgraded to a huge room with spectacular views of the city. Had extraordinary dining experience in our one night staying, we had lunch, evening drinks, all were high quality. the morning tea with exquisite handmade dian xin is a must try. We'll staying White Swan Hotel on our next visit for sure.
non
Dear guest, thank you for sharing your exceptional experience at White Swan Hotel! We are thrilled to hear that every detail from check-in to check-out met your expectations, and our team‘s efficiency and friendliness added warmth to your stay. The upgrade to a city-view room was our pleasure—nothing compares to waking up to Guangzhou’s skyline from the comfort of your suite! Your kind words about our dining experiences mean the world to us. From our lunch dishes to the craft cocktails at evening drinks, and especially the handmade dim sum at morning tea, our chefs pour passion into every creation. We‘re delighted these culinary moments left a lasting impression! Knowing you’ll choose us again on your next visit is the highest praise. Whether for business or leisure, we’ll be ready to welcome you back with the same dedication to seamless service and unforgettable views. White Swan Hotel
Dear guest, thank you for sharing your exceptional experience at White Swan Hotel! We are thrilled to hear that every detail from check-in to check-out met your expectations, and our team‘s efficiency and friendliness added warmth to your s… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewThe room and the rest of the facilities were impeccable. Amenities not offered elsewhere
The staff at the business center is polite but not genuinely friendly (aloof), but I will attribute that to their incomplete dominion of the english language. Also, I had left something in the room but the housekeeping department was slow to react and didn't seem too interested in solving my problem. When I finally complained with the reservations department, the problem was solved. At an earlier stay, the staff was much more friendly and service oriented. Despite all that, I am still satisfied.
Dear Guest, Thank you for your feedback on your stay! We are pleased that the guest room facilities were to your satisfaction. We will strengthen the business centre service training and optimize the process of handling leftover items in the rooms. Thank you for your tolerance, and we look forward to providing you with better service next time. Wish you a happy life~ White Swan Hotel
Dear Guest, Thank you for your feedback on your stay! We are pleased that the guest room facilities were to your satisfaction. We will strengthen the business centre service training and optimize the process of handling leftover items in th… Show more
Reviewed: 11 June 2025 · Stayed in May 2025
Verified review