Reviews of Paradise Beach Appart with Kitchen by Casa
Kribi, Kribi, Cameroon
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Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewNice room.
Pool was small and dirty on arrival. No electricity on the last day. It was a nightmare. More than 400 meters to the ocean.
Dear Guest, Thank you for taking the time to share your thoughts on your time with us. We are extremely surprised by your review given the fact that on the phone you gave us a feeling of satisfaction following your experience. Nevertheless, after carefully considering your review, we would like to clarify some points mentioned in your review. 1) The size of a pool is subjective and the cleaning of the pool is done on a regular basis. 2) Electricity problems in Cameroon are of a general nature and even when rarely occurring can have an impact the majority of residential homes. Nevertheless, we are in the process of acquiring a power generator for this kind of issues. 3) Mentioning that our establishment is 400m from the ocean is not true and is a big lie, because our teams accompanied you 3 minutes walk to the beach of our barrier. You even went there every day during your stay with your small family. Your remarks are not correct at all because all other visitors who have stayed for the same period as you, have provided rather positive reviews here. In any case, we also know that you are acting for the competition in order to discredit us. We always strive to provide our customers with quality service and to quickly resolve any issues that may arise, but we do not encourage malicious practices of attempting to discredit. Feel free to contact us directly if you have any other constructive suggestions to share. Sincerely, Mr. Valery, Paradise Beach
Dear Guest, Thank you for taking the time to share your thoughts on your time with us. We are extremely surprised by your review given the fact that on the phone you gave us a feeling of satisfaction following your experience. Nevertheles… Show more