Reviews of New Heaven Hôtel 3 stars
PolyTech Melen, Yaoundé, Cameroon
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Reviewed: 8 September 2024 · Stayed in September 2024
Verified reviewGeneral amenities, stable wifi, nice airport pickup
One morning I had to leave earlier than 7 am and asked for fruit to be brought to my room later that day (instead of breakfast). It never arrived.
Reviewed: 27 April 2024 · Stayed in March 2024
Verified reviewReviewed: 26 January 2024 · Stayed in January 2024
Verified reviewReviewed: 5 November 2023 · Stayed in October 2023
Verified reviewExcellent
Everything
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewReviewed: 15 September 2023 · Stayed in September 2023
Verified reviewClean, friendly, and staffs are pleasantly helpful. I also love the breakfast buffet and the daily cleaning services.
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewReviewed: 16 August 2023 · Stayed in August 2023
Verified reviewThe staff were great and very helpful.
I didn't like the fact that after arriving at the property, I was told the breakfast which I included in our booking was for only one person and the second guest (my son) I was asked to pay extra. Also I was told of some local taxes that was not included in my booking information. The hotel ended up honouring my original booking via booking.com. however, I didn't like the fact that I had to argue against these additional cost before my booking was honoured. It would make more sense if guest are pre-informed of all costs before their booking is made.
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewReviewed: 5 March 2023 · Stayed in February 2023
Verified reviewGood
It’s all fine for this hotel as regard to the class. It’s a 3 Star Hotel
Reviewed: 3 February 2023 · Stayed in January 2023
Verified reviewThis review has been hidden because it doesn't meet our guidelines.