Reviews of NAIVELI-PALM Appartement meublé sobre et chic
Douala, cité des palmiers, Douala, Cameroon
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewLocation was good, though not easily spotted
The rooms were smaller than expected
Hello Cassanova, Thank you for taking the time to share your feedback. We’re glad you enjoyed our location, even if it can be a little hard to spot at first. We’re sorry to hear that the room size didn’t fully meet your expectations. For a future stay, feel free to reach out to us directly — we also offer more spacious accommodations that might better suit your needs. We hope to have the pleasure of welcoming you again soon. Best regards, The Naiveli Palm Team
Hello Cassanova, Thank you for taking the time to share your feedback. We’re glad you enjoyed our location, even if it can be a little hard to spot at first. We’re sorry to hear that the room size didn’t fully meet your expectations. For… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in January 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewVery secure and peaceful. It is equipped with items you won't find in several more expensive properties, such as a coffee machine, pressing iron, and ironing board.
Thank you for your kind feedback! We’re thrilled to hear that you found the property secure and peaceful, and that you appreciated the additional amenities like the coffee machine, pressing iron, and ironing board. Your satisfaction is our priority, and we’re glad we could exceed your expectations. We hope to welcome you back soon!
Thank you for your kind feedback! We’re thrilled to hear that you found the property secure and peaceful, and that you appreciated the additional amenities like the coffee machine, pressing iron, and ironing board. Your satisfaction is our … Show more
Reviewed: 5 December 2024 · Stayed in November 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewReviewed: 9 June 2024 · Stayed in May 2024
Verified reviewGood location and quiet.
I do not understand how i have to pay for apartment and still paying for electricity which was a nightmare to have on and it cost a fortune. If you want guest to pay add it to the cost of the apartment and not asking me to top up. You should get eno to check the tarriff it is consuming alot. Also, the cleaner only showed up once in the 10 days of my stay not good. These two key issues the owner should improve on so you can have customers returning and remember materials in the apartment go through wear and tear means periodic changes is necessary like having a bed that makes noise is not good.
Dear Customer Pegy, Thank you for taking the time to write us this detailed comment. We regret to note that your experience at our establishment did not live up to your expectations. We take note of your suggestions, in a constant effort to improve our services. We often receive positive feedback on the service provided by our teams. We are sorry if the day of your arrival did not live up to your expectations. Rest assured that we will do our utmost to ensure that this incident does not happen again. We hope to have the chance to welcome you again and change your mind Sincerely, Naiveli-Palm
Dear Customer Pegy, Thank you for taking the time to write us this detailed comment. We regret to note that your experience at our establishment did not live up to your expectations. We take note of your suggestions, in a constant effort t… Show more
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewThe apartment is well located, not far from the main road and the location seemed safe (my car was parked outside during the entire stay and no issue). The aparment was clean and well equiped (connected TV for example). The Wifi connection is also very good.
There is no generator in case of electricity shortage. The beds also are not very comfortable: in one bedroom the mattress was too hard and in the other one, the bed was not really comfy.
Thank you for your feedback! We’re glad you enjoyed the location, cleanliness, equipment, and Wi-Fi. We’ve taken note of your comments about the generator and bed comfort and will work on improving these aspects. We look forward to welcoming you again!
Thank you for your feedback! We’re glad you enjoyed the location, cleanliness, equipment, and Wi-Fi. We’ve taken note of your comments about the generator and bed comfort and will work on improving these aspects. We look forward to welcomin… Show more
Reviewed: 29 December 2023 · Stayed in December 2023
Verified reviewReviewed: 29 October 2023 · Stayed in October 2023
Verified reviewClean apartment
Electric meter making noise when the funds is low. Otherwise very nice apartment I enjoyed my stay
Reviewed: 28 June 2023 · Stayed in June 2023
Verified reviewReviewed: 9 April 2023 · Stayed in April 2023
Verified reviewGreat Host
Could do with more pots and pans in the kitchen...and maybe a blender would help too.