9.1

Reviews of La Maison Du Voyageur

2.9519110, 9.9103740, Kribi, Cameroon

  • Sam

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review

    The house was located very close to the beach, spacious and everything was in good condition. Especially the help of the manager Alain, who answered any questions we had about Kribi or about arranging transportation, was invaluable.

  • Jennie

    Reviewed: 1 April 2024 · Stayed in April 2024

    Verified review

    The location is great!!!

    We rented this house for 3 nights over Easter weekend but only had one pleasant evening in the property. The first night was great, the climate was good and the location of the house is fantastic being across the road from the public beach with the fish bars/restaurants. Day two the ‘high speed’ wifi wasn’t working at all and during the night, the electricity went off, resulting in a very uncomfortable night and no sleep with it being so hot and humid. Without the aircon and fans and lights, it really wasn’t a pleasant experience. We called the house manager who is very responsive and kind. He explained to us that there is a problem with the network and therefor they are struggling to upload electricity on the meter. The problem seemed to be solved but when we came back after dinner on the 3rd evening, there was no electricity so the house was HOT, Humid and dark. Not what we paid for. We were never told that they still couldn’t upload electricity. So for two nights and a day, we couldn’t use the house. We booked a hotel nearby for 30k per room per night and the owner refunded us 40k total. That covered one hotel room and my data packages. No internet, 2 awful nights and less than 25% refund. He offered to give us a free night if we book a minimum of three further nights but obviously we’re not going to do that. So, although the house was good and in a good location with a great manager, I would not trust that they will keep you informed of potential errors and/or reimburse you of things go wrong.

    Property response:

    Hello Jennie, Thank you for your feedback regarding your recent stay at our property. We apologize for the inconvenience you experienced with the WiFi and electricity during your Easter weekend. Regarding the power disruption, we understand that it was uncomfortable for you. Unfortunately, power disruptions are primarily dependent on the electricity company. Regarding the amenities, we would like to know which additional amenities you would have liked besides the 2 coffee machines, electric kettle, 4-burner gas oven, microwave oven, refrigerator freezer, kitchen hood, smoke detector, air conditioners in the 2 bedrooms, water heater, etc. Regarding cleanliness, we would have appreciated if you had mentioned it to our manager during the check-in inspection. This is the first time we have received such feedback. In response to these events, we have taken immediate steps to improve the situation. We have opted for a reputable and much more reliable internet provider to ensure optimal connectivity for our future guests. Additionally, electricity recharge will now be done systematically whenever the charge is reduced to a 10-day autonomy. While you were not specific about cleanliness, we have instructed our manager to ensure that the cleaning subcontractor has performed the cleaning properly. We also want to address the issue of the refund. We have taken into account the inconvenience you experienced and have attempted to compensate as best as possible. We understand that the refund may not have met your expectations, and we sincerely apologize for that. Thank you for your understanding, and we hope to have the opportunity to welcome you again in the future.

    Hello Jennie, Thank you for your feedback regarding your recent stay at our property. We apologize for the inconvenience you experienced with the WiFi and electricity during your Easter weekend. Regarding the power disruption, we understa… Show more

    La Maison Du Voyageur
    27 April 2024
  • Carmen

    Reviewed: 4 January 2024 · Stayed in January 2024

    Verified review

    The house is very welcoming and well positioned, close to the city centre, restaurants, shops and the beaches. The layout of the house is well suited for couples or a small family. We appreciated the quiet surroundings and the air conditioning that allowed us to rest well. We had a wonderful stay in Kribi and it was really nice to spend 6 nights in the house celebrating new year! The administrator of the house Alain was very prompt in responding to our calls and he brought some nice chairs for us to enjoy the veranda.

    We liked the house but I will suggest that the house gets more equipped with some coffee cups and some more glasses in the kitchen.

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  • Erwan

    Reviewed: 24 November 2023 · Stayed in November 2023

    Verified review

    No TV when we arrived. It says that the property has an accès to a prívate beach…… full of rubbish, empty plastic bottles, and nothing prívate at all ! It says the House has a high speed internet connection…. No internet at all !

    Property response:

    This guest never showed up at our property. I would like to know what house he is talking about. Our property has never suffered from lack of internet or the CANAL + bouquet. The beach located less than 150 meters from La Maison Du Voyageur, is far from resembling the one described on its reviews. Just to situate our guests, this beach displays an exceptional picture, because in addition to offering walking areas, it is also a fishermen's landing stage and there are open-air restaurants specializing in freshly caught seafood.

    This guest never showed up at our property. I would like to know what house he is talking about. Our property has never suffered from lack of internet or the CANAL + bouquet. The beach located less than 150 meters from La Maison Du Voyageur… Show more

    La Maison Du Voyageur
    6 December 2023
  • Claire

    Reviewed: 4 October 2023 · Stayed in October 2023

    Verified review

    The Apartment is located close to the beach, which offers a lot of nice fish restaurants and a wonderful beach, where you can enjoy the day by watching the fishermen and drinking fresh coconut water. A supermarket and one of the main streets is really close (5 minutes walk), where you can find more restaurants or bars. The neighbourhood of the apartment is really quiet. The apartment itself has a great equipment with an AC, washing machine, coffee machine, microwave etc and it even has a barbecue!! So you feel directly comfortable and the beds are great too! :) Our house manager Alain was great and he was help us with every little problem. It was easy to collect the keys and to give them back.

    Nothing - it was all good!

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