9.5

Reviews of Makayla Palms 4 stars

Rarotonga, Titikaveka, 0000 Rarotonga, Cook Islands

  • Lisa

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review

    Great location. Walking distance to a couple of restaurants. And a convenient grocery store across the street for self catering. Our host was amazing and answered our numerous questions about things to do and even the history of the islands.

    Nothing.

  • Robyn

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    The location is quiet - walk to a stunning beach and snorkel! Thoughtful details like family board games, laundry powder and washing machine, snorkelling gear and reef shoes - everything you need. Beautiful villa and tropical gardens, lovely staff.

    The only down side was the beds and pillows were a bit hard.

  • Sarah

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
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  • Shona

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Clean and modern, good bed, spacious, and excellent beach access

    Would be helpful to have a service to clean the property during our stay. A week is too long for now service.

    Property response:

    Kia Orana Shona, Many thanks for leaving a review online for us and glad to hear that you LOVED your stay at Makayla! Regarding the service of your villa, our policy is that we provide housekeeping service for long stays, 7 nights or more. You stayed with us for only 6 nights. In saying so, it would've been fine if you would've asked us while in-house. We would've serviced your villa, not a problem. We hope to see you next time! Meitaki Ma'ata from all of us at Makayla Palms

    Kia Orana Shona, Many thanks for leaving a review online for us and glad to hear that you LOVED your stay at Makayla! Regarding the service of your villa, our policy is that we provide housekeeping service for long stays, 7 nights or more… Show more

    Makayla Palms
    30 June 2025
  • Nancy

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Check in was a breeze with a lock box on site. However, they knew the time of our arrival, so our bungalow was open for us and ready. The bungalow was exceptional, very clean and had everything for an easy stay. The kitchen was well equipped and even had an air fryer and a pod coffee maker. The outside patio area was very private and comfortable with a nice table, BBQ and two lounge chairs. The bed was beautiful and I loved the big beach towels provided. The best aspect though was the beach, a short walk away, and the beach lounge chairs for our use.

  • Georgina

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review

    Makayla Palms was the perfect place to stay for us. We loved the cosy and comfortable villa. It was spotlessly clean and had everything that needed for our stay. The beach was very close and was great for a bit of snorkelling. We also loved that the villa had a full size fridge, aircon, and fans. The bed was very comfortable too.

    Nothing!

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  • Robyn

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    We loved the location of the property being on a good stretch of beach, shopping centre across the road, Titikaveka church nearby. It was very private and quiet and was quite well equipped for your stay. The host Imai was lovely as was one of the owners Jade and Grace the cleaning lady. We had as great time and everyone went out of their way to make our stay a memorable one. They even provided us with a new Air fryer which was fantastic. We would stay here again and would recommend to others.

    There was very little we did not like about the property. There are a couple of minor things I would like to suggest. I found the pillows a bit hard and ended up with a stiff neck. I dud not mention this and am sure had I they would have been replaced. There also needs to be some non scratch scourers in the kitchen as the brush did not always do the job. I would suggest a clothes dryer for airing as it is really hard to get things dry if you are staying a while like we were. Apart from this everything else was great and we would come back. Hope the comments assist.

  • Amy

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Clean and equipped with everything you could possibly need. The gorgeous manager was super helpful and welcoming answering any questions we had. A 60 second walk to the beach!

  • Allanah

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Simply beautiful and every aspect thought of

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  • Debbie

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    I was apprehensive arriving at 2am to a different country and having to find our accomodation in the dark. Imai made it easy. The lights were on, parking was easy and the room was pristine with milk and clean drinking water in the fridge ready to go. The supermarket was across the road. The gardens were beautiful and the beach just down the path with loungers available to be taken to the sand. I felt very safe and the people were lovely! It was warm and everyone seems so happy. We are coming back😍

    Nothing, we had a wonderful time.

    Property response:

    Many thanks Debbie and Kevin for this lovely review and for staying with us! It was very nice to host you and we are so glad that you felt so safe at Makayla. We put a lot of effort in providing the best place for a recharging and peaceful holiday. We look forward to share with you again soon :) Meitaki Ma'ata e Kia Manuia from all of us here at Makayla Palms

    Many thanks Debbie and Kevin for this lovely review and for staying with us! It was very nice to host you and we are so glad that you felt so safe at Makayla. We put a lot of effort in providing the best place for a recharging and peaceful … Show more

    Makayla Palms
    5 May 2025
  • Glenn

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    We had a lovely 6 nights at MAKALYA PALMS at the end of our 17 night trip to the islands. Only a short stroll to one of the best beaches on Raro, the villa was very well equipped with all you need and patio BBQ. Would love to come back.

    Nothing.

  • Bruce

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review

    Centrally located on one of the best lagoons in Rarotonga. Very comfortable with everything we needed. Imai was wonderful and made sure we had a great time.

    Nil

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  • Heidi

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review
  • Tia

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review
  • Vents

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review

    Lagoon at Makayla is really good for snorkeling. we spotted turtles twice nearby. There is a nice hotel's restaurant is a short walk. Car rental is in the next property. There are a small shop nearby, the closest larger one is at 3km. Personnel was really nice and welcoming. Free wi-fi, good signal. Netflix provided.

    Men's flippers were small - 41/42

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  • Collings

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review
  • David

    Reviewed: 1 December 2024 · Stayed in November 2024

    Verified review

    It was fantastic, clean and modern, set up with everything you needed, right by an awesome beach, filtered water and free wifi, snorkeling gear and kayaks, air conditioning etc

  • Noeline

    Reviewed: 19 November 2024 · Stayed in October 2024

    Verified review
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  • Neighbours

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review

    Clean, well appointed and close to the beach.

  • Anna

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review

    The location was perfect. Great villa, had everything we needed.

    The WiFi was very hit and miss. Which was a shame as we needed it for our kids to be able to reach us. Apparently it is due to having issues with starlink due to cloud cover etc.

    Property response:

    Kia Orana Anna, Many thanks for your feedback, we take it very seriously! Just letting you know that we have solved our issue regarding Wifi. We brought in new gear from overseas to help the signal to be stronger and steady, and now it is! Just wondering what are of our service wasn't to your satisfaction? We would appreciate you elaborating on this so we can improve. We hope to host you again next time :) Meitaki Ma'ata e Kia Manuia from Imai here and the team at Makayla Palms

    Kia Orana Anna, Many thanks for your feedback, we take it very seriously! Just letting you know that we have solved our issue regarding Wifi. We brought in new gear from overseas to help the signal to be stronger and steady, and now it is!… Show more

    Makayla Palms
    7 November 2024
  • Paul

    Reviewed: 16 October 2024 · Stayed in October 2024

    Verified review

    Very comfortable and well located

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  • Noeline

    Reviewed: 16 October 2024 · Stayed in October 2024

    Verified review

    Everything, Imai the Manageress was awesome and very helpful

    Nothing

  • Sharron

    Reviewed: 10 October 2024 · Stayed in October 2024

    Verified review
  • Vicki

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review

    Loved the location and access to the beach. Our unit was very well presented and had everything we needed, lovely outdoor area and compared well to the photos. Staff were friendly and helpful. Would happily recommend and would stay again.

    Property response:

    Kia Orana Vicki, Wonderful review, thanks so much :) We loved having you with us for a short stay and we wish to see you again soon! Meitaki Ma'ata e Kia Manuia from all of us here at Makayla Palms

    Makayla Palms
    30 September 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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