Reviews of Widder Hotel - Zurichs Luxury Hideaway 5 stars
Rennweg 7, City Centre, 8001 Zürich, Switzerland
Loading
Guests also reviewed these properties:
Guadalajara, Mexico
Siracusa, Italy
Brasilia, Brazil
Arabba, Italy
Novi Vinodolski, Croatia
Idar-Oberstein, Germany
Bath, United Kingdom
Dublin, Ireland
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewPerfect location. Excellent service. The staff were very helpful. The rooms were clean and spacious.
The breakfast was average.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room design is so nice
The bed pillows were not comfortable
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe service was exceptional, as was the breakfast and everything at the hotel. They were very helpful with our daughter's requests during breakfast and in assisting us with restaurant reservations. They even provided a pillow menu to accommodate different preferences. We enjoyed our stay!
N/A
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe service was top notch. I really felt like the staff was eager to help us in any way they could. Also, the location was A+
Dear anonymus Thank you very much for your recent stay with us as well as taking your time to give us your feedback. It is a pleasure to know that our team’s eagerness to assist and the hotel’s central location contributed so positively to your visit. We greatly appreciate your kind words and look forward to welcoming you back to Zürich in the future. Warm regards, Luis Melamed - Front Office Supervisor
Dear anonymus Thank you very much for your recent stay with us as well as taking your time to give us your feedback. It is a pleasure to know that our team’s eagerness to assist and the hotel’s central location contributed so positively to… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation and hospitality
None
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewVery clean and thoughtfully decorated
No response from staff on a twice made request and a low level of care/apology that the simple request was not carried out.
Dear Anonymus Thank you very much for your recent stay with us as well as taking your time to give us your feedback. While I am pleased to hear you found the hotel very clean and thoughtfully decorated, I am truly sorry that your request was not addressed despite being made twice, and that the level of care and apology fell short of what you should expect from us. This is not in line with our service standards. I would greatly appreciate the opportunity to discuss this with you directly so we can work on a suitable solution. Please feel free to reach out to me personally at luis.melamed@widderhotel.com Kind regards Luis Melamed - Front Office Supervisor
Dear Anonymus Thank you very much for your recent stay with us as well as taking your time to give us your feedback. While I am pleased to hear you found the hotel very clean and thoughtfully decorated, I am truly sorry that your request w… Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewBeautiful rooms and abundant spaces to utilise outside the room, the Widder garden is a wonderful place to relax on a summers day. The location is excellent in the old part of the city.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewExcellent and friendly staff; nice suite, complimentary minibar, and well located.
The Widder exemplified Zurich - a standard European five star experience but at twice the cost. The room key was also an oddity. it was like a small brick. There was also an odd “Climate fee” of 8 euros per day — I had it removed as it rained every day. Grin.
Reviewed: 1 July 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThe staffs are very polite and helpful at the concierge. The room is spacious and well appointed. Classy interior design with Eames design chairs. The bathroom is well designed with beautiful marble and craftsmanship. Staff Dario at Widder bar are very friendly and attentive. All the furniture and decor are exceptional. The vibe at the Garden bar are excellent.
For this price and grade of hotel. I expected more. There is no USB outlet in the room. I expected there is at least one on the study table. The light control is not flexible. Either all on or all off. Housekeeping is a bit slow when I asked for iron board and iron. Threw my pyjama near the study table when they cleaned the room. The shower (the hand held one) is difficult to adjust to an ideal temperature. Either too hot or cold. The pumps of the shampoo and shower gel are not using friendly. The hair conditioner pump does not work.
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in March 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewEverything
Nothing
Reviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewAlmost perfect - please sort out the new WiFi system
Dear Elisabeth Thank you very much for your positive review and for taking the time to share your honest feedback. We’re glad you enjoyed your stay overall and truly appreciate your comment regarding the Wi-Fi setup. Please rest assured that we’ll take this into account as we continue working to improve our guest experience. We hope to welcome you back again soon! Best regards Luis Melamed - Front Office Supervisor
Dear Elisabeth Thank you very much for your positive review and for taking the time to share your honest feedback. We’re glad you enjoyed your stay overall and truly appreciate your comment regarding the Wi-Fi setup. Please rest assured th… Show more
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewHistoric hotel in a fine location in Zurich. Lots of attention to detail. Enjoyed the breakfast. Also many options for dinning experiences. Our room was spacious & nicely done.
Dear G C Thank you for your wonderful review! It’s a pleasure to hear that you enjoyed your stay in our historic hotel and appreciated its prime location in Zurich. Attention to detail is something we truly value, and we’re delighted that it contributed to your experience. It’s also great to know that you had a lovely breakfast and enjoyed the variety of dining options available. Your kind words about your spacious and well-appointed room are much appreciated. We look forward to welcoming you back for another memorable stay! Best regards Luis Melamed, Front Office Supervisor
Dear G C Thank you for your wonderful review! It’s a pleasure to hear that you enjoyed your stay in our historic hotel and appreciated its prime location in Zurich. Attention to detail is something we truly value, and we’re delighted that… Show more