Reviews of THE FLAG Zürich
Baslerstrasse 100, Altstetten, 8048 Zürich, Switzerland
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClean. Nice stuff
Ok
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel design
In the room you hear the noise of the neighbor rooms. 50 Francs of deposit for an umbrella!!! No amenity kit, cosmetic mirror. The water cooker in the room had such a short cable that it only could be plugged in in the bathroom There was heavy rain and we asked to buy an umbrella but the receptionist told us they were sold out. The staff could at least give some tips where to buy an umbrella in town just to show interest in our problem
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff was friendly, clean rooms and hotel, alao quiet place and smoking areas
No AC in the rooms and the faan was not enough, so it was hard to sleep at night and kept waking up because of heat, woth the price i paid i would expect better ventilation
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice welcome in a friendly open atmosphere, check-in requires filling in a document on an apple tablet, the room is light, for curtains there are electronically operated blinds, a bit complicated but nice in the end. There is a kitchen block, and the room is actually just nice.
However, the room is nice, but.... there is hardly any good place to store folded clothes, almost only hanging space, the door to the (very nice) little balcony doesn't stay open by itself, so you need a good big book to keep it open, also the bed is very basic and makes rather some noise by just turning at night. The worst part actually is the shower and the faucet above the sink in the bathroom. There is hardly any water pressure, I had to run around in the shower to get a bit wet. And this also is the matter with the faucet, hardly any water.... For me this was the reason to leave early, instead of staying the three nights I booked for, I left after one night, and find another hotel. For a hotel to be at some level there needs to be good beds and a good shower, if not.... In short, a nice hotel, but not good enough to stay for a night
Dear Fermote, Thank you for sharing your feedback. We're glad to hear that you appreciated our welcoming atmosphere and the modern features of your room. However, we're sorry that certain aspects of your stay did not meet your expectations. We understand how important a comfortable stay is, and we appreciate your comments regarding the storage space, balcony door, bed, and water pressure. Your insights are valuable and help us to continuously improve our services. Please know that our team is always available and happy to help with any concerns during your stay. We truly encourage our guests to approach us at the reception at any time – whether it’s about a room change or sending a technician to check something like water pressure, we’re here to assist. Unfortunately, we can only help if we are made aware of the issue. We're sorry that these matters led you to shorten your stay, and we would greatly appreciate the chance to welcome you again and provide you with a more satisfying experience in the future. Best regards, THE FLAG Zürich
Dear Fermote, Thank you for sharing your feedback. We're glad to hear that you appreciated our welcoming atmosphere and the modern features of your room. However, we're sorry that certain aspects of your stay did not meet your expectations… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewExcellent hotel for a short stay. Room a bit hot if the door is not open but for most of the year this won't be a problem. Sound proof is average, but again, won't be a big issue. Easy to reach the city center
Dear Qian, Thank you for sharing your positive experience at THE FLAG Zürich. We're glad to hear that you found our hotel excellent for a short stay and appreciated our convenient location. In regards to the room temperature and sound proofing, your feedback is highly valued and will be taken into consideration as we continuously strive to improve our guest's experience. We hope to have the pleasure of welcoming you back soon. Best regards, THE FLAG Zürich
Dear Qian, Thank you for sharing your positive experience at THE FLAG Zürich. We're glad to hear that you found our hotel excellent for a short stay and appreciated our convenient location. In regards to the room temperature and sound pro… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent location, close to transit
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI received a truly warm welcome, along with a thoughtful and comprehensive introduction to the area, which made settling in so much easier. The room was spotless, with fresh water provided, and the bed was incredibly comfortable. The space was bright and inviting, everything felt well cared for. Huge thanks to the team!
“Unfortunately, the sound insulation was poor. I could hear every thump and shout from the neighboring room, where children were constantly jumping around. To make matters worse, buses passed right in front of my window throughout the night, making restful sleep nearly impossible
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room was large and had a good view. Front desk were very helpful and polite.
The room had a funny smell which was likely from the shower drain. There was no AC but the room did have a fan.
Dear Guest, Thank you for sharing your experience at THE FLAG Zürich. We are pleased to hear that you found our rooms spacious and our staff helpful. We're sorry to hear about the smell in your room, and we appreciate your understanding regarding the absence of air conditioning. As part of our commitment to environmental protection, we do not provide air conditioning but ensure comfort with our holistic cooling approach and fans. We hope to have the pleasure of hosting you again in the future. Best regards, THE FLAG Zürich
Dear Guest, Thank you for sharing your experience at THE FLAG Zürich. We are pleased to hear that you found our rooms spacious and our staff helpful. We're sorry to hear about the smell in your room, and we appreciate your understanding … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLarge room, breakfast
No air conditioner in the room.
Reviewed: 20 August 2025 · Stayed in May 2025
Verified reviewWent there for a concert at zurich stadium and the location was perfect. Comfortable room.
Dear Joana, Thank you for your review. We are delighted to know that you found our location perfect for your concert at Zurich stadium and that you had a comfortable stay in our room at THE FLAG Zürich. We look forward to welcoming you back on your next visit. Best regards, THE FLAG Zürich
Dear Joana, Thank you for your review. We are delighted to know that you found our location perfect for your concert at Zurich stadium and that you had a comfortable stay in our room at THE FLAG Zürich. We look forward to welcoming you b… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe room is clean and quiet
Dear Richard8899, Thank you for your positive feedback regarding your stay at THE FLAG Zürich. We're pleased to hear that you found your room to be clean and quiet. We look forward to welcoming you back in the future. Best regards, THE FLAG Zürich
Dear Richard8899, Thank you for your positive feedback regarding your stay at THE FLAG Zürich. We're pleased to hear that you found your room to be clean and quiet. We look forward to welcoming you back in the future. Best regards, THE FL… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewEverything. One of the most perfect hotels I have stayed in
Dear Alice, We are thrilled to hear that you had a perfect stay at THE FLAG Zürich. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, THE FLAG Zürich
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery clean, Very friendly staff
Bed size could be better
Dear Mayur, Thank you for sharing your experience at THE FLAG Zürich. We're delighted to hear that you appreciated our cleanliness and friendly staff. Regarding the size of the bed, we aim to provide a range of options to suit our guests' diverse needs and preferences. While we understand that the bed size was not to your full satisfaction, we assure you that we strive to maintain high standards in all our facilities. We look forward to your next stay with us and hope to exceed your expectations. Best regards, THE FLAG Zürich
Dear Mayur, Thank you for sharing your experience at THE FLAG Zürich. We're delighted to hear that you appreciated our cleanliness and friendly staff. Regarding the size of the bed, we aim to provide a range of options to suit our guests' … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewClean, spacious, modern and good breakfast. Staff us friendly and helpful, also was available via phone after hours when my room lock did not work.
The whole experience feels a bit impersonal. Stairs had a sticky liquid spilled that was not cleaned up during my short stay.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewComfortable rooms
The rooms were hot
Dear José, Thank you for taking the time to share your feedback regarding your stay at THE FLAG Zürich. We're glad to hear that you found our rooms comfortable. Regarding the room temperature, we understand the importance of maintaining a comfortable environment, especially during the warmer months. Instead of air conditioning, we have opted for a fan system in all our rooms to maintain our high standards of sustainability. We hope to welcome you back in the future and strive to make your next stay even more enjoyable. Best regards, THE FLAG Zürich
Dear José, Thank you for taking the time to share your feedback regarding your stay at THE FLAG Zürich. We're glad to hear that you found our rooms comfortable. Regarding the room temperature, we understand the importance of maintaining … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and comfortable! It was lovely to get free ice cream when coming back from a long hot day sightseeing! The staff were friendly and helpful and it was good to be able to do some washing. Sitting on the terrace watching the sunset was amazing!