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Reviews of THE FLAG Zürich

Baslerstrasse 100, Altstetten, 8048 Zürich, Switzerland

#56 of 127 hotels in Zürich

Guests' Choice

Review score

Based on 1120 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    In the room you hear the noise of the neighbor rooms. 50 Francs of deposit for an umbrella!!! No amenity kit, cosmetic mirror. The water cooker in the room had such a short cable that it only could be plugged in in the bathroom There was heavy rain and we asked to buy an umbrella but the receptionist told us they were sold out. The staff could at least give some tips where to buy an umbrella in town just to show interest in our problem

    Very nice hotel design

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Excellent hotel for a short stay.
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 3 nights

    Excellent hotel for a short stay. Room a bit hot if the door is not open but for most of the year this won't be a problem. Sound proof is average, but again, won't be a big issue. Easy to reach the city center

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 6 nights
    • Submitted via mobile

    Excellent location, close to transit

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Business Double Room (140cm bed width)
    • Stayed 3 nights

    “Unfortunately, the sound insulation was poor. I could hear every thump and shout from the neighboring room, where children were constantly jumping around. To make matters worse, buses passed right in front of my window throughout the night, making restful sleep nearly impossible

    I received a truly warm welcome, along with a thoughtful and comprehensive introduction to the area, which made settling in so much easier. The room was spotless, with fresh water provided, and the bed was incredibly comfortable. The space was bright and inviting, everything felt well cared for. Huge thanks to the team!

    Stayed in August 2025

  • Reviewed: 21 August 2025

    7.0
    Too expensive for no special facilities
    • Leisure trip
    • Couple
    • Comfort Double Room (180cm bed width)
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioner in the room.

    Large room, breakfast

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 1 night

    Went there for a concert at zurich stadium and the location was perfect. Comfortable room.

    Stayed in May 2025

  • Reviewed: 17 August 2025

    9.0
    Enjoyed my stay
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 2 nights
    • Submitted via mobile

    Bed size could be better

    Very clean, Very friendly staff

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Modern, convenient, easy in Altstetten
    • Leisure trip
    • Solo traveller
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    The whole experience feels a bit impersonal. Stairs had a sticky liquid spilled that was not cleaned up during my short stay.

    Clean, spacious, modern and good breakfast. Staff us friendly and helpful, also was available via phone after hours when my room lock did not work.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Comfortable and clean
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were hot

    Comfortable rooms

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    Free ice cream what a treat!
    • Leisure trip
    • Family with young children
    • Business Double Room (140cm bed width)
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and comfortable! It was lovely to get free ice cream when coming back from a long hot day sightseeing! The staff were friendly and helpful and it was good to be able to do some washing. Sitting on the terrace watching the sunset was amazing!

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    generally a good stay.
    • Leisure trip
    • Solo traveller
    • Comfort Single Room (140cm bed width)
    • Stayed 2 nights

    no bathtub, slippers, and bathrobe

    very friendly staff, coffee on the house during my stay, very quiet and clean

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    I wish I could stay more 😉

    The location is great. Despite the hotel being located a few kilometers from downtown city, the neighborhood is calm with a lot of options on public transport and restaurants around. All in all the team is adorable and they really makes me feel welcomed, so I could relax after a long trip around the country. For the records, no red flags here 😊

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Good hotel with decent parking and facilities. Location next to tram stop good for visiting city.
    • Leisure trip
    • Family with young children
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning but a fan was provided. Room was warm. Zurich is very expensive but not unexpected.

    Good location to visit city with tram stop nearby. 15-20 min on tram to centre. Good to have fridge and basic kitchen facilities. Parking for van outside was good although only about 9 spaces. Gym quite small but good enough to get a decent workout.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    No air con in the entire hotel. It was super hot. Staff amazing. Social area small and no bar
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 4 nights
    • Submitted via mobile

    No air con! No hotel bar, just a vending machine which sometimes didn’t work.

    Good location near supermarket and short walk to the tram. Staff were so lovely and helpful

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    It was nice experience and I'd recommend staying here
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 1 night

    Beds were not large enough for 2 persons

    Staff was extremely helpful. They helped us book Lindt Chocolate Museum tickets and also helped us store luggage after checkout.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Double Room (140cm bed width)
    • Stayed 1 night

    Breakfast is quite expensive.

    The room has a different layout and it was very comfortable, with a lot of space. Very nice breakfast and very nice staff.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Was really nice
    • Leisure trip
    • Group
    • Business Double Room (140cm bed width)
    • Stayed 8 nights
    • Submitted via mobile

    Room size n bed size

    The staff

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 4 nights
    • Submitted via mobile

    Bed size was small for a couple

    Free coffee all day. Staff friendly and approachable. Very affordable

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Nice hotel overall, beds not the most comfortable. It was good for one night.
    • Leisure trip
    • Group
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    The double mattress was very wobbly and we ended up disturbing each other all night. The pillows didn't provide good support either, although we have found this to be the case in other hotels in Switzerland too. The room was too warm on a not particularly warm day, can't imagine how bad it gets in summer heat. A fan was provided but I don't like to sleep with the noise of the fan all night. These resulted in not the best night's sleep.

    Nice, modern hotel and rooms, clean, quiet, very polite staff, underground parking available (we had to ask for the code at reception first). Good location close to tram stop.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    The pillows are too flat

    Room is big and clean

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Lovely hotel in a good location.
    • Leisure trip
    • Couple
    • Business Double Room (140cm bed width)
    • Stayed 2 nights
    • Submitted via mobile

    The only slight negative is the fan in the room, there is no built in air con unit, instead there is a floor fan that doesn’t cool the room entirely.

    Good location, friendly staff. For being a 2 * apartment the facilities and overall cleanliness exceeded this.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning - was provided a fan but ask for a room on the shady side of the building!!

    Clean.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Perfekt location
    • Leisure trip
    • People with friends
    • Business Double Room (140cm bed width)
    • Stayed 1 night
    • Submitted via mobile

    Very warm in the room. No AC

    The receptionists are very friendly and competent making you feel immediately welcome. The location near letzigrund was perfect. Easy to reach the city centre with bus 31.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Business Double Room (140cm bed width)
    • Stayed 2 nights
    • Submitted via mobile

    Beds could be bigger as rooms are pretty spacious. Though in all honesty they do clearly indicate beds are small for the cheaper rooms.

    Lovely hotel a bit out of town but very well connected by Bus 31. In a quiet neighbourhood. Spacious and clean rooms and many restaurants nearby including a McD in case you are up late (it's open till 3 am) Has staff till 11 pm to help you with all you need. Good place to stay if you want to go to Komplex 457 as it is walking distance.

    Stayed in July 2025

Showing 1 – 25

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