Reviews of Hotel Terminus Brugg
Bahnhofplatz 1, 5200 Brugg, Switzerland
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewVery comfortable place, and extremely kind and effective staff
breakfast is correct but maybe too simple
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewgreat location, very close to the train station, owners are so nice.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThis is an exceptional place, for me, in Brugg. The family Lang is the most welcoming people I've ever met. So kind, helpful and exceptional professional. THANK YOU
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewOld style Swiss hotel, with a very kind host and a real atmosphere just in front of the railwaw station.
If you are looking for a very fancy hotel, this may perhaps not be for you, it is still furnished as in the Sixties.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe pillows was not comfortable
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReception fantastic!
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewA traditional Hotel opposite the Station, got a warm welcome from the owner who remembered me from a visit two years ago.
Reviewed: 10 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewThe hotel is next to the station, the room is quiet and had a nice balcony. A family run hotel with a lot of charm and a friendly and helpful owner
Reviewed: 1 July 2024 · Stayed in July 2024
Verified reviewA faded hotel that has seen better days. Its main benefit is its proximity to the station.
Reviewed: 29 April 2024 · Stayed in April 2024
Verified reviewReviewed: 11 April 2024 · Stayed in April 2024
Verified reviewThe friendly nature of the owners. Makes it feel like beng at home
The WiFI using a code from your phone should be scrapped and a secure password required
Reviewed: 6 February 2024 · Stayed in February 2024
Verified reviewThe staff were wonderfully friendly. I was looked after very well. Rooms were large and very clean.
Reviewed: 25 November 2023 · Stayed in November 2023
Verified reviewReviewed: 22 November 2023 · Stayed in November 2023
Verified reviewThe hosts were waiting for me to arrive even though I had announced my arrival for after the time when the front desk should be closed. They were very friendly and made sure I had a parking spot waiting for me right by the hotel. I especially liked the marble staircase and the little detours to reach my comfortable bedroom. A big plus is that I could open the window. Will go again.
Reviewed: 5 November 2023 · Stayed in November 2023
Verified reviewReviewed: 26 October 2023 · Stayed in October 2023
Verified reviewReviewed: 25 October 2023 · Stayed in September 2023
Verified reviewReviewed: 17 October 2023 · Stayed in September 2023
Verified reviewThe hotel is probably owned by a family, an aged couple who also work at the reception. They were extremely respectful and caring. The location of the hotel directly opposite the station is not a problem, because there they had triple glazing on the windows, which perfectly isolated the noise from outside. The train and bus station are just a few steps away. The hotel was very clean and seemed to be renovated.
Reviewed: 13 October 2023 · Stayed in September 2023
Verified reviewReviewed: 29 September 2023 · Stayed in September 2023
Verified reviewClean, owner super friendly
Breakfast ... poor