Reviews of ABC Swiss Quality Hotel 4 stars
Ottostrasse 8, 7000 Chur, Switzerland
Loading
Guests also reviewed these properties:
Lyon, France
Bad Goisern, Austria
Cody, United States
Blois, France
Rochessauve, France
Nichinan, Japan
Bad Soden am Taunus, Germany
Slidell, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent location near to train station, and very comfortable hotel - perfect as a base to explore Chur
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewCleanliness, location and lovely staff
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewPerfect location, very close to the Old Town and sights. Wonderful included breakfast with so many choices. Parking available on site.
Nothing
Dear Richard, Thank you for taking the time to write about your recent three nights stay with us at Hotel ABC. What a pleasure to hear your feedback about our team and for recommending Hotel ABC. We are looking forward to welcome you back in the hotel ABC in Chur! Andrea Leyssens, host
Dear Richard, Thank you for taking the time to write about your recent three nights stay with us at Hotel ABC. What a pleasure to hear your feedback about our team and for recommending Hotel ABC. We are looking forward to welcome you bac… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewClose proximity to Train Station. Great Breakfast. Comfortable room. Lovely staff.
Having to leave.
Dear Lee, Thank you very much for your kind feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your next visit. Andrea Leyssens, host
Dear Lee, Thank you very much for your kind feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your n… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewThe staff was helpful
The ac in the room did not work. We had ordered a suite and because of the ac they had to move us into two separate rooms, one of which was a very small single room. The bed was tiny. At least the ac in the new rooms worked
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation and large rooms with a good breakfast
The design is a bit old fashioned
Dear Manuel, Thank you for the great review of our hotel! It's thanks to our guests' comments and suggestions that we are able to continually improve our quality. We are therefore very grateful to you for your valuable comments and will give them our full attention. We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Dear Manuel, Thank you for the great review of our hotel! It's thanks to our guests' comments and suggestions that we are able to continually improve our quality. We are therefore very grateful to you for your valuable comments and will… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast, allowed me to check out an hour later. Great Air Con, as so warm recently in Switzerland
Small basic simple room, but all ok as excellent otherwise
Dear Renaud, Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your next visit. Andrea Leyssens, host
Dear Renaud, Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewWalking distance to train and stroll through old town and shops.
Dear Sandrea, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewThe room was larger that expected and the chocolates on the pillows were a lovely touch.
Dear Jacque, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe chose it because of its proximity to the Bernina train. The location, proximity to markets and shopping areas, the comfort of the rooms, the cleanliness, the little gifts left in the room for us, the breakfast and the behavior of the staff. everything was pretty perfect. My advice to anyone staying at this hotel is to definitely walk to the old town (3 minutes) and along the river there. At the end of the road, where the Rhine meets the river, you'll be surprised.
The door at the entrance to the shower area is challenging.
Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your next visit. Andrea Leyssens, host
Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your next visi… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewChosen for its proximity in Chur to the railway for the Bernina Express which we were taking in the morning. The room was comfortable, clean with a good bathroom and facilities. Breakfast was very good and served in good time for our early start. Not the cheapest hotel, but good given its quality and location. Friendly and helpful staff.
No problems.
Dear Steven, Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to your next visit. Andrea Leyssens, host
Dear Steven, Thank you very much for your detailed feedback and the many words of praise for us and our team. We are very pleased that you felt comfortable with us and could enjoy the stay all around. We are already looking forward to… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPerfect location close to station and town. There was a fest in the town which had a great atmosphere- just a bit noisy to sleep but at non fest time it would be perfect. We loved the fest !
Why have hotels stopped providing hair conditioner since Covid? Otherwise toiletries were excellent
Dear Beverley, Thank you for the great review of our hotel! "Churer Fest", the largest summer event in southeastern Switzerland and the largest folk festival in Graubünden has taken place. This weekend, the city of Chur is in a festive mood. We are glad that you enjoyed your stay and hope to see you again very soon. Andrea Leyssens, host
Dear Beverley, Thank you for the great review of our hotel! "Churer Fest", the largest summer event in southeastern Switzerland and the largest folk festival in Graubünden has taken place. This weekend, the city of Chur is in a festive … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified review