7.9

Reviews of SwissEver Hotel Zug 3 stars

Brunnmatt 6 , Cham, 6330 Zug, Switzerland

  • Sérgio

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Syed

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Oliver

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Restaurant food was nice and good value

    Fire alarm went off a false alarm- cant be helped but the lack of staff during this early hour was notable. Took some time for room to be cleaned

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  • Andreea

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Affordable room in Swiss, coffee in the room, minibar, good size room.

    Noisy as it is near the highway. After cleaning, a lot of mosquitos were in the room. Nothing really near the location. No smoking facilities outdoor even if the room was right next to the terrase.

  • Brenda

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Andrey

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    We had unpleasant experience

    Despite calling the hotel in advance and confirming a quiet room, upon arrival we were given a room facing directly onto the noisy highway, with no alternatives available. The worst part, however, was the cleanliness of the room: there was a dirty cup left with coffee or something similar, and the bathroom had not been properly cleaned, with dirty sports and someone else’s hair still there. There were also mosquitoes in the room which bit and disturbed during the night. That’s completely unacceptable, especially for a business hotel. The reception staff took this information passively, without offering any compensation or gesture of goodwill.

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  • Diana

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Emanuele

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Kraeutle

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review

    It was a good hotel for our family.

    Bugs. We had alot of bugs in our rooms and were bitten many many times.

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  • Pieter

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Lucas

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Tom

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Very clean and immaculate rooms

  • Ilva

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Anonymous

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    the staff, went above and beyond.

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  • 7.0 Good
    Martin

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Aleix

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Location and instalations

    A bit dirty behind the TV. One cookies package was behind TV also

  • Karim

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review
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  • J

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Only one staff girl named Noor was helpful and the manager , apart from them every other staff was rude and unprofessional

    They don’t provide you basic necessity like WATER My son got an allergic reaction on his entire body as bed sheets weren’t clean and not changed even for a single day ..! Not recommended at all

  • Fadwa

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Rooms are well furnished and very clean, check in fast and professional, staff are so friendly

    Nothing

  • Arno

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Service for our dog Buffo!

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  • Hari

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Viacheslav

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Good parking area, nearby highways

    Room with dirty shower room, old hair on floor. Bed cloth with some dirty spots

  • Peter

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Toni the breakfast guy was extremely friendly and did everything to make sure we were satisfied

    Sticky air, when open the window it was very very loud direct on the highway. Never never again, Waist of money to stay there.

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  • Andrea

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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