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Reviews of Hotel Surselva

Welschdörfli 14, 7000 Chur, Switzerland

#16 of 25 hotels in Chur

Guests' Choice

Review score

Based on 243 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 29 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Paper glasses and one sachet of coffee was not a sign of good hospitality, limited facilities in room

    Clean and good location

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Spacious

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Nicer than expected!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Checking in near the bar with heavy smoke.

    I was surprised by the lovely view from both the bedroom and the bathroom! I could lay in bed and look at the mountains. The room was a nice size. Very nice value for money.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Wonderful stay in lovely Chur
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very clean and cozy room

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Great location near the old town, friendly reception comfortable room.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    9.0
    Excellent place to stay! Highly recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed a little too soft

    Close to train station and eateries; super friendly and helpful staff

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike. Could do with more parking.

    Room was very large and staff very helpful.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment is located above a bar and it is noisy at night. It was also hot and there is no air conditioning in the apartment.

    It was clean. Nice location.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was good and room was clean. They gave us complimentary chocolate and wine. It's a 3 minute walk from the station

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 2 nights
    • Submitted via mobile

    Streets are loud at the night, because there is a night club nearby. Also on the reception there was a cigarette smoke, which wasn’t agreeable.

    Room and bathroom were big. There was a clotheshorse, big fridge, equiped kitchen. Building inside is a little bit old. At all I absolutly will recommend this hotel.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Nice hotel, apart from bar full of smokers
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bar at the entrance, where the reception was situated, was full of smokers. It was very unpleasant. The receptionist was lovely, took us outside to check in. And explained if you have 3 bars one is allowed to be smoking. But the others were shut.....and the lift entrance was in the bar so we had to walk up to the first floor to access the lift to take us up to our room, to avoid the smoke.

    The central position, the room was ok.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    8.0
    Comfortable short stay in Chur
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Location, Good bathroom and Comfortable bed

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Great room
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    A bit noisy during the night traffic and shouting, but ear plugs were supplied.

    Well appointed, recently furnished room with cooking facilities. Super clean and wonderfully friendly helpful staff. The room was far superior to the initial impression of the building

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Lovely room with all the amenities included in a hotel walking distance from the station.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bar area as you enter was very smoky and you needed to enter when checking in. Luckily this did not transfer to any of the other areas of the hotel.

    Room was excellent, very specious and clean. The bathroom was a good size. Bed was very comfortable. Room looked good.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Great stay.
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 1 night
    • Submitted via mobile

    Kitchen bin hadn’t been emptied.

    Very central, just 10 minute walk from station. Big, clean, spacious apartment with small kitchen area.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    7.0
    It was a very nice and clean apartment with lovely staff; but didn’t love the location.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Unfortunate location with XXX clubs below and people congregating outside in late night hours. (We were there on a Saturday night). Check in was in a bar, also didn’t love that.

    Clean and spacious, very comfortable apartment, and the staff was very friendly and kind. And they let us in early which was also really nice. Umbrellas provided, which was great as it was very rainy.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Fine for one night in transit.
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No air con just a fan. Not adequate curtains. Bathroom a bit ropey.

    Very reasonable price, kettle and fridge in room. Close to bus stop for station and lovely bars and restaurants. Quite lively!

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Nice hotel perfect to stay for a night on way to Italy
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nice comfortable hotel. Stayed as a stop off on way to Italy. Decent facilities.

    Stayed in May 2025

  • Reviewed: 20 July 2025

    9.0
    Perfect stopover for the Bernina Express
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Only thing I would say is when you turn up, it’s quite smoky in the bar and smells of cigarette smoke which isnt the greatest first impression. Luckily the rest of the hotel/room didn’t smell like smoke but that’s all I’d say

    I stayed here the night prior to my trip on the Bernina Express. Lovely friendly lady who checked me in and made sure I had everything I need. Explained there was a microwave and even gave me cutlery and a bowl to use for my food. Room was small but perfect for one night, comfortable bed, wardrobe, mini fridge, air con/fan unit. Clean with en-suite bathroom. Close to town and a short walk from the station. Perfectly located.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio with Mountain View
    • Stayed 1 night

    Many travelers have pointed out that not all rooms are the same at this establishment. Our was far from the noise of the bar downstairs in a day the night club did not operate. No smell of smoke, no noise. Other travelers who got other rooms on the weekend might have a very different experience with smell, noise. The establishment is in the red-light road of Chur, which might be intimidating in the dark for some.

    Newly renovated room with kitchen, well equipped and quite large. Friendly and accommodating staff.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    Very informal check in area, really just a bar (with clean comfortable rooms upstairs).

    Comfortable and clean budget option. The manager who greeted us was super friendly and helpful. Lovely location. Air con fan.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Clean room above bars nightclubs
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 1 night
    • Submitted via mobile

    The entrance and reception in a smoky bar...the owner shared they are making changes to this soon. There were Nightclubs open till 3am at weekends below and the stair entrance is next to the men's toilet! ;( Bed in eaves area and sloping ceiling difficult for taller people

    The room was clean, cleaners were seen with cleaning agents and onsite laundry, sheet press.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    7.0
    The staff were so kind and helpful to guide us how to visit beautiful Chur.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room smell.

    Location and staff.

    Stayed in June 2025

  • Reviewed: 12 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The smell of cigarettes as you come in is quite off putting. It’s fine in the rooms but it does make it feel a bit rough as you arrive.

    Good location and nice rooms.

    Stayed in July 2025

Showing 1 – 25

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