Reviews of Sunstar Hotel Lenzerheide 4 stars
Voa Sporz 8, 7078 Lenzerheide, Switzerland
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe breakfast at the hotel was truly exceptional and deserves special praise. It featured a wide selection of natural and high-quality ingredients – there were many varieties of Swiss cheese (from creamy to fresh), natural yoghurts, and freshly squeezed fruit juice. A lovely touch was that guests could even pour themselves a glass of prosecco. I was especially impressed by the fact that the hotel catered to guests with dietary restrictions. My son does not eat gluten, so we were very pleased to find not just one, but two types of gluten-free bread available – a classic one and one with seeds. The seeded one quickly became his favorite, and he still talks about how delicious it was. The room we stayed in was pleasant, nicely decorated, and bright, with a spacious bathroom, which added to the overall comfort of our stay. Lastly, I’d like to highlight the friendliness and helpfulness of the staff, whose warm attitude made our stay even more enjoyable.
Dear Thank you very much for the evaluation, we are very happy to read and welcome you the next in the Sunstar Hotel Lenzerheide. KR Oliver and Team
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAmazing breakfast, wonderful spa (included in price), very friendly staff. Also very dog friendly!
Dear Aniko Thank you very much for your avaluation, we are happy to see, you enjoyed your stay and we look forward to welcoming you at a later date. KR from Lenzerheide Oliver and Team
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGood location, comfortable.
Paid for parking, quite expensive for standard.
Dear Dominic Thank you for your feedback, the cost of the car park is at the same price level throughout Lenzerheide. We look forward to welcoming you back to the Sunstar Hotel Lenzerheide at another time. Kind regards Oliver & Team
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewPerfectly located, clean, very good breakfast buffet.
Nothing really. It doesn’t look super slick or modern from the outside but that is not an issue.
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewThe pool, the sauna, the restaurant. It was right at the end of the 46 ski run and we could ski home. It was right next to the bus to the ski lift.
The room was small for 1 adult and 2 kids.
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewAmazing, super modern, delicious breakfast!
We loved everything
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewGreat location for skiing
Hello Paul We would like to thank you very much for your review and look forward to welcoming you back to the Sunstar Hotel Lenzerheide soon. Best regards from Lenzerheide Oliver & Team
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewFriendly staff, clean, excellent location
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewGreat, friendly staff- breakfast was fine, and dinner even better.
Noisy rooms- the rooms are not sound proof and you can hear neighbors talk etc. Also, on the 2nd day the water pressure in the shower was almost entirely gone.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewFriendly, relaxing atmosphere
Better system for guests who want to ski on the day or arrival and departure.
Reviewed: 22 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewWe had issues with dinner two days in a row. The one day they lost our reservation and the The other they said the room service was not available. After looking for a restaurant for half an hour (with 2 kids) we complained and they said we were given wrong info and that the room service was available. Then the waitress wrote down the order wrong , one dish was different than menu and the food was tasting bad.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewBreakfast is a good self-serve buffet with plenty of choice. The hotel arranged extras over Christmas, such as a sleigh ride, mulled wine and special Christmas meals. Good choice of pillows available. Comfortable room with modern new shower rooms. All the staff and the manager are all friendly, cheerful and very helpful.
Bed was slightly harder than I would like. Would have liked a jaccuzzi after full day skiing especially as there are no baths.
Hello Veronica Thank you very much, we appreciate your positive words. We understand that you would have liked a jacuzzi, but everything we list in the wellness area is listed in our hotel description. Best regards from Lenzerheide Oliver & Team
Hello Veronica Thank you very much, we appreciate your positive words. We understand that you would have liked a jacuzzi, but everything we list in the wellness area is listed in our hotel description. Best regards from Lenzerheide Oliver… Show more