Reviews of Hotel Savoy 4 stars
Neuengasse 26, Rotes Quartier, 3011 Bern, Switzerland
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewA/C struggled with heat but that would be our only very small complaint. Staff lovely
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThis hotel has a good location and clean room, it is relatively quite.
This hotel has a good location and clean room, it is relatively quite. However, the second day，the room was not cleaned. Also,the service attitude of the front desk that night was kind unfriendly.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHard to say Could be nice as a 2 star hotel
Never 4 start
Dear Shannon, Thank you very much for taking the time to share your opinion with us and other clients regarding your stay. We refer to your rating and are sorry that apparently your stay didn't meet your expectations. Due to feedbacks from our clients we are always working on our standard and services. If you let us know more detailed where we could improve we would much appreciate. Nevertheless, we would be happy to welcome you again, hoping we can convince you completely. Charles & Team Savoy
Dear Shannon, Thank you very much for taking the time to share your opinion with us and other clients regarding your stay. We refer to your rating and are sorry that apparently your stay didn't meet your expectations. Due to feedbacks f… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt should be rated 2 stars facilty
Dear Mr Saad, Thank you very much for your comment. We apologies that you weren't satisfied during your time with us. We wish we could have helped you have a better experience. Please do not hesitate to contact us to give us more details on why you believe we deserve two stars. Best regards Charles Spearman & Team Savoy
Dear Mr Saad, Thank you very much for your comment. We apologies that you weren't satisfied during your time with us. We wish we could have helped you have a better experience. Please do not hesitate to contact us to give us more detail… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation, staff, room
The courtyard view was not a courtyard but looked like a scrappy backyard with lots of pipes. Today hotels need to have streaming services available on their TV so people can log into their own accounts. Especially when you don't speak the local language.
Dear David, Thank you very much for your comment. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. We do thank you for your comment on a streaming that can improve our services. Best regards Charles Spearman & Team Savoy
Dear David, Thank you very much for your comment. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. We do thank you for your comment on a streaming that can im… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewHelpful stuff.
Dear balazs, Thank you very much for your comment. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. Best regards Charles Spearman & Team Savoy
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewClose to the main station and easy to access all the city especially the old town. Rooms were very comfortable and quiet. Staff helpful. Free local travel on public transport.
Nothing really.
Dear A, Thank you very much for your comment. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. Best regards Charles Spearman & Team Savoy
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewIncredibly well situation in the heart of the old town. Excellent amenities, spacious and comfortable.
There was nothing we didn’t like.
Dear Victoria, Thank you very much for your Email. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. Best regards Charles Spearman & Team Savoy
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewThe location was excellent, very close to the train station and walking distance to everything. The staff were very helpful and friendly. We only stayed for 1 night but the hotel was clean, spacious and they accommodated our request for adjoining rooms.
Dear Fiona, Thank you very much for your Email. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. Best regards Charles Spearman & Team Savoy
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewLarge, comfortable room, all amenities, very good breakfast, great staff! Our best stay in Switzerland.
Dear Robb, Thank you very much for your Email. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. Best regards Charles Spearman & Team Savoy
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect! Excellent location, great room and lovely staff. Breakfast was really good too 😁 Will definitely stay here again
Everything!
Dear Casal Mendez, Thank you very much for your Email. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. Best regards Charles Spearman & Team Savoy
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewFantastic location close to train station and oldtown.
Dear Enrico, Thank you very much for your Email. We are very delighted that you have enjoyed your stay with us. We hope to see you soon and will pass your compliments to the team. Best regards Charles Spearman & Team Savoy
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewgood location, nice meals
small elevator
Dear Julio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charles Spearman & Team Savoy
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation great for a city stay . Catered for gluten free breakfast. Allowed early entry to room
Dear Pauline, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charles Spearman & Team Savoy
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGreat location. Quiet rooms. Nice breakfast
Dear Dana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charles Spearman & Team Savoy
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGreat location!!!!! Bern is absolutely stunning 💖
Dear Jade Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Charles Spearman & Team Savoy
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewLocation and breakfast
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewIt was in the heart of the old town and a pedestrian street
Dear Mr Amanda Thank you so much for your stay with us. We are delighted to here that you were satisfied and that our staff was friendly. We hope to welcome you soon again. Best regards Charles Spearman & Team Savoy
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewLocation was good, hotel clean and comfortable
Dear Mrs Lesley Thank you so much for your stay with us. We are delighted to here that you were satisfied and that our staff was friendly. We hope to welcome you soon again. Best regards Charles Spearman & Team Savoy
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified review