8.5

Reviews of Ruby Mimi Hotel Zurich

Beatenplatz 4, City Centre, 8001 Zürich, Switzerland

  • Ahmed

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Monique

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The staff at Ruby Mimi Hotel were lovely, helpful and accomodating. The breakfast and coffee was some of the best we’ve had amongst our travels. Overall a charming hotel and would happily stay again.

    The room is a bit small

  • Inga

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review
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  • Mohamad

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The staff who were super helpful and extremely polite and the location which was perfect

    Even though I was supposed to check the facilities before booking, I was simply under the impression that the hotel had basic things like fridge, electric kettle, etc. which turned out to be incorrect and on top of that, we had absolutely no daily cleaning. The room was extremely small, unfortunately I think I paid double the amount of a very good standard hotel (I had to cancel my extension here due to the cramped room and no facilities). In short, we got a very very mediocre hotel at a very very high price.

    Property response:

    Hey Mohamad, Thanks for taking the time to share your feedback. We're glad to hear that you appreciated our helpful team and the location of Ruby Mimi. We understand your disappointment regarding the lack of certain amenities in the room. Our Lean Luxury philosophy focuses on providing the essentials in a high-quality and modern way, which is why we have chosen not to include minibars or kettles in the rooms. Instead, we offer free hot drinks and a Maxi bar in our Galleys, and a 24/7 bar for snacks and drinks. Regarding the daily cleaning, our guests can choose it every three days, with a complimentary drink offered for the latter option. This is one of the ways we try to be more environmentally conscious, but we understand if this didn't meet your expectations. We're sorry to hear that you found the room too small. For future stays, you might want to consider our larger Loft or Star rooms, which offer more space. We're truly sorry that the overall experience didn't live up to your expectations. We hope to get another chance to welcome you back and offer you a better experience. Your Ruby Mimi Team

    Hey Mohamad, Thanks for taking the time to share your feedback. We're glad to hear that you appreciated our helpful team and the location of Ruby Mimi. We understand your disappointment regarding the lack of certain amenities in the room.… Show more

    Ruby Mimi Hotel Zurich
    28 August 2025
  • Jen

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Michelle

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    We really loved this hotel, walking distance to train and bus, and site seeing. You can leave your bags, before checking in or after checking out to make the most of your stay without carting your luggage around. We were given drink vouchers if we didn’t want our room serviced, I thought that was great so had a yummy pizza a desert and a cocktail at the bar. Huge thanks to Michelle and Robert, you made our stay extra special👌

    Nothing

    Property response:

    Hey Michelle, We're truly delighted to read your wonderful review. It's fantastic to hear that you loved your stay at Ruby Mimi and found our location convenient for your travels. We're glad that our luggage storage service and our room servicing option made your stay even more enjoyable. High-fives all around for Michelle and Robert – they'll be thrilled to know they made your stay extra special. Our team, as the heart of our hotel, always thrives on making our guests' stays memorable. Your feedback is invaluable, and we can't wait to welcome you back for another down-to-earth service experience at Ruby Mimi. Your Ruby Mimi Team

    Hey Michelle, We're truly delighted to read your wonderful review. It's fantastic to hear that you loved your stay at Ruby Mimi and found our location convenient for your travels. We're glad that our luggage storage service and our room se… Show more

    Ruby Mimi Hotel Zurich
    28 August 2025
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  • Kimberlee

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Amazing location, great restaurant and bar .

    Our room was way too tiny . My husband had to go to the lobby at 5am because he could no longer sleep in it .

    Property response:

    Hey Kimberlee, Thank you for taking the time to share your thoughts with us. It's wonderful to hear that you enjoyed our prime location, as well as the restaurant and bar. We take pride in providing a down-to-earth service in an upbeat atmosphere. We're sorry to hear that the size of the room didn't meet your expectations. Our Lean Luxury philosophy means we optimise space in our rooms to provide our guests with the essentials they need without any unnecessary extras. However, we understand that everyone has different space needs and preferences. For a future visit, you might want to explore some of our larger room options. We have a variety of room sizes to cater to different needs, and we're sure we can find something more comfortable for you and your husband. We appreciate your understanding and thank you for your constructive feedback. We hope to welcome you back to Ruby Mimi for a more comfortable stay in the future. Your Ruby Mimi Team

    Hey Kimberlee, Thank you for taking the time to share your thoughts with us. It's wonderful to hear that you enjoyed our prime location, as well as the restaurant and bar. We take pride in providing a down-to-earth service in an upbeat atm… Show more

    Ruby Mimi Hotel Zurich
    28 August 2025
  • William

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Excellent location and wonderful room with bright light and access to open doors. It feels very modern and clean. Could have stayed longer.

    Only negative would be no tea/coffee in the room but there was access to facilities on every floor so not too bad.

    Property response:

    Hey William, We're absolutely delighted to hear such positive feedback about your stay at Ruby Mimi. Your kind words about our excellent location, the brightness, and the modern, clean feel of the room have truly made our day. It's fantastic to hear that you would have loved to stay even longer. Regarding in-room tea and coffee facilities, we've adopted a Lean Luxury philosophy, where we forgo these in-room amenities but provide complimentary hot drinks in our Galleys on each floor. We see it as a little adventure - a chance to stretch your legs and maybe meet some fellow travellers on your way. We're pleased to hear that this wasn't too much of an inconvenience for you, and we hope to welcome you back for another stay - hopefully, a longer one this time. Your Ruby Mimi Team

    Hey William, We're absolutely delighted to hear such positive feedback about your stay at Ruby Mimi. Your kind words about our excellent location, the brightness, and the modern, clean feel of the room have truly made our day. It's fantast… Show more

    Ruby Mimi Hotel Zurich
    28 August 2025
  • Julie

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Walking distance to Zurich HB train station. Restaurants, shops and water near.

    Room was very tiny, but decorated cute and was comfy and quiet on the 6th floor.

    Property response:

    Hey Julie, Thanks for sharing your review. We're thrilled to hear that you enjoyed our central location, which is close to Zurich Central Station, restaurants, shops, and the water. We aim to provide a stay that is as convenient as it is comfortable. We understand your comment on the room size. Our Lean Luxury philosophy includes optimising space to keep things efficient and cosy, and we're glad you found the room to be comfortable and quiet, and appreciated the décor. Your feedback is invaluable to us, and we hope to welcome you back to Ruby Mimi for another stay in the heart of Zurich. Your Ruby Mimi Team

    Hey Julie, Thanks for sharing your review. We're thrilled to hear that you enjoyed our central location, which is close to Zurich Central Station, restaurants, shops, and the water. We aim to provide a stay that is as convenient as it is c… Show more

    Ruby Mimi Hotel Zurich
    28 August 2025
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  • Kerry

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Ellen

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location is good close to train station, good restaurants and shopping

    The room is tight no usual amenities like cabinets to hang clothes ,no coffee machine or kettle , no phone no clock, no iron, bed blanket is in 2 pieces

    Property response:

    Hey Ellen, Thanks for taking the time to share your experience at Ruby Mimi. We're thrilled that our central location near the train station and local dining and shopping spots made your stay convenient. Regarding the room amenities, we follow a Lean Luxury philosophy that focuses on providing essential amenities to maintain spacious and comfortable rooms. We've chosen to offer an ironing station and complimentary hot drinks in our Galleys on each floor instead of in-room facilities like kettles or coffee machines. We understand that everyone has different preferences, and for more closet space or a room with a wardrobe, consider booking our larger Loft or Wow rooms, or request this during your booking. The separate duvets are a Central European tradition for individual comfort, and we recommend turning them over for optimal length. Your feedback is invaluable, and we appreciate your understanding of our philosophy. We look forward to welcoming you back to Ruby Mimi on your next visit to Zurich. Your Ruby Mimi Team

    Hey Ellen, Thanks for taking the time to share your experience at Ruby Mimi. We're thrilled that our central location near the train station and local dining and shopping spots made your stay convenient. Regarding the room amenities, we f… Show more

    Ruby Mimi Hotel Zurich
    26 August 2025
  • Thomas

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location , funky

    Room slightly small

    Property response:

    Hey Thomas, Thanks for taking the time to share your thoughts on Ruby Mimi. It's great to hear you enjoyed our central location and funky vibe - we love to keep things interesting. We understand that you found the room a tad small. Our Lean Luxury philosophy is about maximising comfort while staying compact, but we do appreciate that everyone's space needs can vary. We hope to have the chance to welcome you back. Perhaps you may want to explore our larger rooms for a bit more space on your next visit. Your Ruby Mimi Team

    Hey Thomas, Thanks for taking the time to share your thoughts on Ruby Mimi. It's great to hear you enjoyed our central location and funky vibe - we love to keep things interesting. We understand that you found the room a tad small. Our Le… Show more

    Ruby Mimi Hotel Zurich
    26 August 2025
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  • Celina

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Joe

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Kevin

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Good location. Clean room.

    We selected this hotel partly because it said it has air conditioning. Well they strongly restrict the temperature you can select and when you pull the light card to go to bed the AC will only blow about ten minutes. In other words it won't work while you are sleeping.

    Property response:

    Hey Kevin, We appreciate your feedback, and we're glad to hear you found our location ideal and the room cleanliness up to standard. We're sorry to hear about your experience with the air conditioning. Our Lean Luxury philosophy aims to provide a comfortable environment for all our guests, and we regret that this wasn't the case for you. We understand how important a good night's sleep is and apologise if the temperature control affected your rest. We truly value your feedback and hope to have the chance to welcome you back to Ruby Mimi for a more comfortable experience in the future. Your Ruby Mimi Team

    Hey Kevin, We appreciate your feedback, and we're glad to hear you found our location ideal and the room cleanliness up to standard. We're sorry to hear about your experience with the air conditioning. Our Lean Luxury philosophy aims to p… Show more

    Ruby Mimi Hotel Zurich
    26 August 2025
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  • Bronwyn

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Breakfast buffet was excellent

    Room was a little small,hard to get around the bed

    Property response:

    Hey Sunshine, It's wonderful to hear that you enjoyed our breakfast buffet. We love starting your day off right with a variety of delicious options. We're sorry to hear that you found the room a bit snug. Our Lean Luxury philosophy is about maximising comfort in a compact space, but we understand that everyone has different needs when it comes to room size. On your next visit, you might want to consider one of our larger Loft or Wow rooms, which offer more space to move around. Thank you for taking the time to share your feedback. We're looking forward to welcoming you back to Ruby Mimi again soon. Your Ruby Mimi Team

    Hey Sunshine, It's wonderful to hear that you enjoyed our breakfast buffet. We love starting your day off right with a variety of delicious options. We're sorry to hear that you found the room a bit snug. Our Lean Luxury philosophy is abo… Show more

    Ruby Mimi Hotel Zurich
    26 August 2025
  • Hanyue

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Location, location, location

    Property response:

    Hey Hanyue, We're thrilled to hear you enjoyed our prime location. At Ruby Mimi, we believe that location is key to a memorable stay. Nestled in the heart of vibrant Zurich, we're indeed blessed to be so central. We're glad that you found convenience in our location, and we hope you managed to explore and enjoy the city to its fullest from our doorstep. Thanks for your feedback, and we look forward to hosting you again in the future. Your Ruby Mimi Team

    Hey Hanyue, We're thrilled to hear you enjoyed our prime location. At Ruby Mimi, we believe that location is key to a memorable stay. Nestled in the heart of vibrant Zurich, we're indeed blessed to be so central. We're glad that you found… Show more

    Ruby Mimi Hotel Zurich
    26 August 2025
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  • Kyin

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Love the room, it was very clean, comfortable and classy. Location is just opposite of Zurich Station and a Coop. Hotel also has a mini cinema for guests to watch movies every night. Self check-in was very convinient and fast. There is also a gallery with water and refreshments.

    Nothing, everything was perfect!

    Property response:

    Hey Kyin, Thank you for taking the time to share such a glowing review of your stay with us. We're over the moon to hear how much you loved the room and found the cleanliness, comfort, and touch of class to your liking. It's great to know you appreciated our central location, as well as the added perks like the mini cinema and self-check-in. We strive to provide our guests with an enjoyable and convenient experience, and it sounds like we hit the mark for you. Your kind words have truly brightened our day, and we look forward to welcoming you back to Ruby Mimi for another perfect stay. Your Ruby Mimi Team

    Hey Kyin, Thank you for taking the time to share such a glowing review of your stay with us. We're over the moon to hear how much you loved the room and found the cleanliness, comfort, and touch of class to your liking. It's great to kno… Show more

    Ruby Mimi Hotel Zurich
    26 August 2025
  • Yuri

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Clean enough. It was OK for just an overnight stay.

    Room & bed size relative to the price of stay was too expensive.

    Property response:

    Hey Yuri, We appreciate you taking the time to share your thoughts with us. It's great to hear that you found our hotel clean and suitable for your overnight stay. We understand your concerns regarding the size of the room and bed in relation to the price. As part of our Lean Luxury philosophy, we've focused on providing excellent quality beds and efficient room design rather than excess space. We believe that this offers our guests great value, but we understand that everyone has different preferences. If you're looking for a bit more room during your next stay, you might want to consider our larger LOFT or STAR rooms. They offer more space and may provide the experience you're looking for. We hope to have the opportunity to welcome you back to Ruby Mimi in the future. Your Ruby Mimi Team

    Hey Yuri, We appreciate you taking the time to share your thoughts with us. It's great to hear that you found our hotel clean and suitable for your overnight stay. We understand your concerns regarding the size of the room and bed in rela… Show more

    Ruby Mimi Hotel Zurich
    25 August 2025
  • 7.0 Good
    Susie

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
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  • Karin

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    The hotel is close to the railway station and main shopping street. The checkin process is self check in and the option of swapping out house keeping for a drinks voucher is nice.

    The lack of somewher to hang your towel to dry.

  • James

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Location and the design of the room

    Property response:

    Hey James, Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed our central location and the design of our rooms. We believe in Lean Luxury, which means high-quality, thoughtfully designed rooms in prime locations, so it's great to know that you appreciated these aspects of your stay. We're always striving to improve and make our guests' experience even more enjoyable. We hope to have the opportunity to welcome you back to Ruby Mimi in the future. Your Ruby Mimi Team

    Hey James, Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed our central location and the design of our rooms. We believe in Lean Luxury, which means high-quality, thoughtfully designed rooms in p… Show more

    Ruby Mimi Hotel Zurich
    22 August 2025
  • 7.0 Good
    Nader

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Nancy

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Convenient location.

    Missed having a refrigerator and microwave - the checkin was easy but I had to redo - what I did ahead online - again once I arrived.

    Property response:

    Hey Nancy, Thanks for sharing your thoughts with us. We're chuffed to hear that you found our location convenient - it really is perfect for exploring Zurich. We understand that you missed having a refrigerator and microwave. As part of our Lean Luxury philosophy, we focus on providing the essentials while keeping things streamlined and efficient. Instead, you'll find free hot drinks and a Maxi bar to buy other bits and bobs in our Galleys. Otherwise, pop downstairs to the bar for a drink or a bite to eat – it's open 24/7. Regarding the check-in, our self check-in system is designed to make the process quick and easy, but we're sorry if it felt repetitive. Our hosts are always on hand to assist and make your arrival as smooth as possible. We hope to have the opportunity to welcome you back to Ruby Mimi in the future for an even more streamlined experience. Your Ruby Mimi Team

    Hey Nancy, Thanks for sharing your thoughts with us. We're chuffed to hear that you found our location convenient - it really is perfect for exploring Zurich. We understand that you missed having a refrigerator and microwave. As part of o… Show more

    Ruby Mimi Hotel Zurich
    20 August 2025
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