Reviews of Radisson Blu Hotel, Lucerne 4 stars
Inseliquai 12, 6005 Luzern, Switzerland
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood value for money.. located close to the train station.
None
Dear Wei Lin Thank you for your kind review. We are glad to hear that you enjoyed our convenient location near the train station and found good value in your stay. We look forward to welcoming you back to Radisson Blu Hotel, Lucerne. Kind regards, Radisson Blu Hotel, Lucerne
Dear Wei Lin Thank you for your kind review. We are glad to hear that you enjoyed our convenient location near the train station and found good value in your stay. We look forward to welcoming you back to Radisson Blu Hotel, Lucerne. K… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewMy stay is awsome , rooms are good , big rooms, brekfast is delicious, staff behaviour is bery good.
Dear Sanjay, Thank you so much for your wonderful review and perfect score across all categories! We are absolutely delighted to hear that you had an awesome stay with us. It’s great to know you enjoyed our spacious rooms, delicious breakfast, and that our team made a positive impression with their warm hospitality. We look forward to welcoming you back again soon for another excellent experience. Warm regards, Radisson Blu Lucerne.
Dear Sanjay, Thank you so much for your wonderful review and perfect score across all categories! We are absolutely delighted to hear that you had an awesome stay with us. It’s great to know you enjoyed our spacious rooms, delicious break… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGoood
Nothing
Dear Yunbak, Thank you for your review and for highlighting the cleanliness, location, and comfortable bed. We're glad you had a good stay. We’ve noted your feedback on the view and other areas, and we’ll work to improve. We hope to welcome you again soon! Best regards, Radisson Blu, Lucerne.
Dear Yunbak, Thank you for your review and for highlighting the cleanliness, location, and comfortable bed. We're glad you had a good stay. We’ve noted your feedback on the view and other areas, and we’ll work to improve. We hope to w… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewClean, easy parking, friendly and helpful staff…
Dear Peter, Thank you for your kind feedback. We are delighted to hear that you appreciated the cleanliness of our hotel, the convenience of parking, and the friendliness and helpfulness of our staff. We look forward to welcoming you back for another pleasant stay. Warm regards, Radisson Blu Hotel, Lucerne
Dear Peter, Thank you for your kind feedback. We are delighted to hear that you appreciated the cleanliness of our hotel, the convenience of parking, and the friendliness and helpfulness of our staff. We look forward to welcoming you back… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel itself and our stay proved to be very pleasant. The hotel met our expectations in terms of service, staff, and the facility itself. Special thanks to the hotel's General Manager, Mr. Markus Conzelmann, for providing us with professional on-site service and assisting us with our inquiries. Mr. Markus proved to be a true professional. We thank for stay and highly recommend the hotel to other guests. The hotel's location, close to public transport and tourist attractions, is particularly commendable.
Dear Marcello, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had such a pleasant stay and that our service, facilities, and location met your expectations. Your special mention of our General Manager, Mr. Markus Conzelmann, is truly appreciated and will be shared with him and our team. Recognitions like yours motivate us to continue providing the highest level of hospitality to our valued guests. We are grateful for your recommendation and look forward to welcoming you back to Radisson Blu Hotel, Lucerne, on your next visit. Kind regards, Hotel Radisson Blu, Lucerne
Dear Marcello, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had such a pleasant stay and that our service, facilities, and location met your expectati… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect because it's close to the main train station So you can easily make transferring It is in front of harbour But from the city centre it is far to walk like 20 min Breakfast is very nice, everything you can get
Dear Tatyana Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our convenient location near the main train station and the harbour, making it easy to transfer and travel. It is also wonderful to know that you enjoyed our breakfast selection and found it to offer everything you needed. While we understand that the walk to the city centre takes about 20 minutes, we hope the scenic surroundings and accessibility of public transport made your journey more enjoyable. We look forward to welcoming you again for another pleasant stay. Warm regards, Radisson Blu Hotel, Lucerne
Dear Tatyana Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our convenient location near the main train station and the harbour, making it easy to transfer and travel. It is also wonderful to kno… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff were excellent
Nothing
Dear Ali Thank you for your kind feedback. We are delighted to know that our staff made such a positive impression on your stay. It is wonderful to hear that you had no negative comments. We look forward to welcoming you back for another excellent experience. Warm regards, Radisson Blu Hotel, Lucerne
Dear Ali Thank you for your kind feedback. We are delighted to know that our staff made such a positive impression on your stay. It is wonderful to hear that you had no negative comments. We look forward to welcoming you back for another … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewA typical modern hotel, in the good sense. Everything that you expect from the hotel was there, and nothing less or more. Overall a convenient stay
I find it a little overpriced
Dear Periklis, Thank you for sharing your feedback with us. We’re glad to hear that you found your stay convenient and that our hotel met your expectations. We also appreciate your honest comment regarding pricing, and we continuously strive to offer the best value and experience to our guests. We hope to welcome you back soon for another stay. Best regards, Radisson Blu Lucerne
Dear Periklis, Thank you for sharing your feedback with us. We’re glad to hear that you found your stay convenient and that our hotel met your expectations. We also appreciate your honest comment regarding pricing, and we continuously str… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewRoom was large and modern.
Gym was small, flat pillows, warm duvet. Not sure if ac was on or not
Dear Smith, Thank you for sharing your feedback with us. We’re glad you appreciated the size and modern style of the room. We also appreciate your comments regarding the gym, pillows, duvet, and air conditioning, and will take them into consideration to improve our guest experience. We hope to welcome you back soon for an even better stay. Best regards, Radisson Blu Lucerne
Dear Smith, Thank you for sharing your feedback with us. We’re glad you appreciated the size and modern style of the room. We also appreciate your comments regarding the gym, pillows, duvet, and air conditioning, and will take them into co… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation was great - 3mins walk from the train station. Quick walk to the bridge and old town. Staff was friendly and helpful during check-in & check-out. We stayed at the family room, which was two connecting rooms with 1 bathroom. It was clean, spacious & comfortable.
It was quite a long walk from the lift to our room - we had to pass through 3 additional doors and corridors after getting off the lift.
Dear Kaleen, Thank you for taking the time to share your comments following your recent stay with us at the Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed our convenient location close to the train station, bridge, and old town, as well as the cleanliness, space, and comfort of your family room. It is also wonderful to know that our team made a positive impression during check-in and check-out. We look forward to welcoming you and your family back to Lucerne. Kind regards, Hotel Radisson Blu, Lucerne
Dear Kaleen, Thank you for taking the time to share your comments following your recent stay with us at the Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed our convenient location close to the train station, bridge, a… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewYou have to work better on improving your family rooms. Having 2 connected rooms with 2 toilets will absolutely be more human
Dear Mr. Islam, Thank you for staying with us at the Radisson Blu Hotel, Lucerne, and for taking the time to share your feedback. We appreciate your suggestion regarding the family room configuration. Offering two connected rooms with separate bathrooms is indeed a thoughtful and practical idea, especially for families. Your input is valuable and will be shared with our management team as we continue to explore ways to enhance guest comfort. Thank you again for helping us improve. We hope to have the opportunity to welcome you and your family back in the future. Kind regards, Radisson Blu Hotel, Lucerne
Dear Mr. Islam, Thank you for staying with us at the Radisson Blu Hotel, Lucerne, and for taking the time to share your feedback. We appreciate your suggestion regarding the family room configuration. Offering two connected rooms with sep… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewBeautiful room for a family of 4.
Dear Alec, Thank you for your wonderful feedback and perfect rating! We’re delighted to hear that you enjoyed your stay and that the room suited your family’s needs. It’s always a pleasure to welcome families, and we’re glad you had a comfortable experience with us. We hope to see you and your family again on your next visit to Lucerne. Best regards, General Manager Hotel Radisson Blu, Lucerne
Dear Alec, Thank you for your wonderful feedback and perfect rating! We’re delighted to hear that you enjoyed your stay and that the room suited your family’s needs. It’s always a pleasure to welcome families, and we’re glad you had a com… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified review