Nothing was very pleased with the stay

The staff went above and beyond for me during my stay - thank you to the reception gentleman, very obliging.

Stayed in July 2025

It is convenient to the train station.

Stayed in June 2025

Nothing!

The staff are exceptional - very helpful and informative. Room was exceptional. Dinner was amazing. Loved my stay here. Will be back!

Stayed in June 2025

Everything. The room in super nice and spacious. The restaurant clean and cozy.

Stayed in April 2025

Love the room with view with the view on the Palace And the amazing staff, so Central, also food is amazing 😻

Stayed in February 2025

Pillows were flat and only one provided per guest. No top sheet. No tissues.

Location and staff were excellent. Food and service at meals was excellent. Very warm and welcoming staff. Great hotel experience.

Stayed in December 2024

Given the family-run nature of the hotel, the front desk isn't manned 24/7 but as if by miracle, staff appears when needed at anytime of day or night... Do enjoy the somewhat creaky wooden floor, they are part of the history :-)

A charming and traditionally designed hotel in the heart of Gstaad's picturesque village. The family atmosphere, the hearty breakfast and delicious restaurant with local fare are simply too good to miss. While very central, the location is quiet as the hotel overlooks the pedestrian (and picturesque) main street. The bedding is as crisp as the mountain air, the rooms large and the bathrooms spotless.

Stayed in October 2024

WiFi was hard to access, needed help from staff. The hotel should choose a more straightforward way of controlling access than sending SMS messages with a code, then when you check your message box to get the code, the interface for entering the code has disappeared.

This is a solid 3-star hotel, appropriately priced. Linen was crisp and appealing, room and bath in very good condition, bed comfortable. The hotel is at one end of “downtown” Gstaad (which more or less consists of a single pedestrian street). It is less than 10 minutes’ walk from the train station. A very good restaurant is in the hotel. Typical of many such restaurants around Europe, an amiable staff spoke a dozen languages.

Stayed in October 2024

Nothing at all.

Such a wonderful hotel.Pristine,helpful staff and a joy to stay here.The staff packed a breakfast to take with me as my train was leaving at 7 a.m.

Stayed in September 2024

It's pricey, but that's Switzerland for you! Also worth being aware that as it's a wooden chalet, no irons or kettles are allowed in the rooms, but the staff will iron or provide you with hot water as necessary.

Posthotel Rossli is a beautiful wooden chalet in the heart of Gstaad, couldn't be a better location for walking round the village, or along the river to Saanen or Rougemont, the Wispli gondola is walking distance as well. The staff are incredibly friendly and helpful - moving my room twice until I got the best one available. Breakfast is the standard continental for Switzerland but they will also fry or scramble eggs on request.

Stayed in August 2024

I was terribly sick arriving at the property, and the lady at the reception helped me contact the hospital and arranged taxi for me. Thanks for going above and beyond. The dinner at this place was super tasty too.

Stayed in August 2024

Nadia and Nika, who checked me into the Rossli, were super friendly, helpful, courteous, informative and a true pleasure to interact with! The room was spacious and most comfortable! The wifi worked exceptionally well! I would definitely return to this hotel again in the future!

Stayed in August 2024

No air conditioning or fan , but opening the windows helped.

Really nice location , on the promenade. The staff was very friendly and helpful , they even ironed our cloths for free. The breakfast was very good. Bath room was really nice.

Stayed in July 2024

Nothing

Great location, situated right at the promenade. Most comfortable beds ever, cozy rooms in a lovely traditional and legendary hotel with a popular restaurant serving traditional Swiss dishes. Takes you back to the times when hospitality services were delightful.

Stayed in June 2024

Always a pleasure. One of the best places to stay in Gstaad hands down

Stayed in June 2024

Nothing specific. But if we could get a room with a view would have been amazing

Location

Stayed in June 2024

The city . Never going there again

Nice location . Comfortable and big room. Helpful staff

Stayed in June 2024

Everything.

Stayed in May 2024

Location and staff

Stayed in May 2024

Charming hotel in the centre of Gstaad.

Stayed in February 2024

We didn’t enjoy having dinner in the restaurant which was very busy and loud making normal conversation difficult.

Quiet, nice and comfortable room and bath. Good location and friendly staff.

Stayed in January 2024

There was nothing we didn’t like and we didn’t think that anything needed improving.

Location was excellent, within walking distance of shops, buses and trains. The service was exceptional and the breakfast was very good.

Stayed in January 2024

Nothing

Everything

Stayed in December 2023

Very nice and clean and super friendly staff

Yes we love it so much

Stayed in December 2023