8.0

Reviews of Opera Hotel Zürich 4 stars

Dufourstrasse 5, Seefeld, 8008 Zürich, Switzerland

  • Peihua

    Reviewed: 27 August 2025 · Stayed in June 2025

    Verified review

    Good

    Small rooms

  • Susan

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Very good location, comfortable, and clean room, excellent breakfast

    Property response:

    Dear Susan, Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay and enjoyed our prime location directly next to the Opera House and Lake Zurich. Being situated in the vibrant Seefeld neighborhood means our guests have countless bars, restaurants, and cultural experiences right at their doorstep. We're also delighted that you found the room comfortable and clean and that our regional breakfast left a lasting impression. We take pride in offering what is famously known as the best coffee in town to start the day perfectly. We hope you had a chance to enjoy our modern lobby, which is not only an inviting space to relax but also an ideal co-working area. We offer the finest speciality coffee and Swiss teas for your enjoyment. We look forward to welcoming you back soon, and please feel free to reach out if you have any questions or need assistance with your next booking. Warm regards, Opera Hotel Team

    Dear Susan, Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay and enjoyed our prime location directly next to the Opera House and Lake Zurich. Being situated in the vibrant Seefeld neighborho… Show more

    Opera Hotel Zürich
    25 August 2025
  • Jill

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The location, staff and the room was clean.

    The room was meant for a single person. Way too small for a couple. Unable to even get in and out of bed. Also, I’m short so getting in and out of shower was difficult. This is on me, I should have read the description better. The hallway from the elevator to our room really needed a good vacuuming. But the room was very clean.

    Property response:

    Dear Jill, Thank you for taking the time to share your feedback with us. We truly appreciate it and are glad to hear that you appreciated our prime location, friendly staff, and the cleanliness of your room. Our hotel is indeed directly next to the renowned Opera House and near Lake Zurich, situated in the vibrant Seefeld neighborhood, which offers an array of trendy bars and restaurants for our guests to enjoy. We sincerely apologize if the room size did not meet your expectations for a couple's stay. Our Smart rooms are indeed designed to be cozy but come equipped with the latest technology, including voice control features with Google Home. We strive to provide transparent information and ample pictures on our website and booking channels. For a roomier experience, we recommend our Opera Superior Plus rooms. Regarding the hallway cleanliness, we apologize for any oversight. We are committed to maintaining high standards of cleanliness throughout the hotel, and your comments will be shared with our housekeeping team for immediate attention. We hope you still had a pleasant stay and would love the opportunity to welcome you back. It would be our pleasure to assist with finding the perfect room to meet your needs. Kind regards, Opera Hotel Team

    Dear Jill, Thank you for taking the time to share your feedback with us. We truly appreciate it and are glad to hear that you appreciated our prime location, friendly staff, and the cleanliness of your room. Our hotel is indeed directly n… Show more

    Opera Hotel Zürich
    25 August 2025
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  • Kundan

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location. Mr. ALEX at reception was excellent.

    Lady Valdeta and Mr. Julius is super rude and totally unhelpful at the reception. They forget that they are in hospitality business and they need to polite and helpful to.guest.

    Property response:

    Dear Kundan, Thank you for taking the time to leave your feedback. We are delighted to hear that Mr. Alex at reception made such a positive impression and that you enjoyed our superb location, adjacent to the Opera House and Lake Zurich. Immersed in the vibrant Seefeld neighborhood, our guests have the city's best cultural and culinary experiences right at their doorstep. However, we're genuinely sorry to learn about your unfortunate interaction with our Valdete and our Julius. Providing warm and helpful service is fundamental in our industry, and your experience does not reflect the high standards we strive to maintain at Opera Hotel. Please rest assured that we will address this matter internally to ensure that all our staff members consistently provide the exceptional service our guests expect and deserve. We do hope you will give us another opportunity to welcome you back and serve you better in the future. If there are specific preferences for your next visit, please do not hesitate to reach out, and we would be more than happy to assist. Kind regards, Opera Hotel Team

    Dear Kundan, Thank you for taking the time to leave your feedback. We are delighted to hear that Mr. Alex at reception made such a positive impression and that you enjoyed our superb location, adjacent to the Opera House and Lake Zurich. I… Show more

    Opera Hotel Zürich
    25 August 2025
  • Nickol

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location! Super clean. Beautiful view. Staff was amazing! Guys at check in so helpful! I told them my husband has a birthday and I want to book a massage, they sent me an email with all top spa in our area, walking distance, how to get there, and recommendations. They also left decoration in the room. Amazing. No complains. Highly recommend.

    Nothing.

    Property response:

    Dear Nickol, Thank you so much for your delightful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our prime location directly next to the Opera House and Lake Zurich, right in the heart of the trendy Seefeld neighborhood. It's wonderful to know that our team, which is always friendly and eager to help, made your husband's birthday extra special by providing spa recommendations and decorating your room—it's these little touches that create memorable experiences. We're also pleased that you found the room super clean and enjoyed the beautiful view. Should you wish to visit again, do try our modern, urban lobby for some co-working or to enjoy the finest speciality coffee, Swiss teas, and snacks. Our regional breakfast with Zurich's best coffee will surely set a perfect tone to start your day. We hope to welcome you back soon to the Opera Hotel for another exceptional stay. Kind regards, Opera Hotel Team

    Dear Nickol, Thank you so much for your delightful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our prime location directly next to the Opera House and Lake Zurich, right in the heart of the trendy See… Show more

    Opera Hotel Zürich
    25 August 2025
  • Eduard

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Annie

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Very good location. Was able to check in early at 11am. This was highly appreciated. Really helpful staff. Nice working space in the lobby downstairs.

    Room was quite small and tight.

    Property response:

    Dear Annie, Thank you so much for your kind review and for choosing Opera Hotel for your stay. We're delighted to hear that you enjoyed our exceptional location right next to the Opera House and Lake Zurich, in the vibrant Seefeld neighborhood. It's wonderful to know that our staff could assist you with an early check-in and that you found our modern, urban lobby as a convenient working space. We take pride in offering the finest specialty coffee, Swiss teas, and snacks to make your experience even more enjoyable. Regarding the size of your room, we do our best to be transparent by providing ample information and photos on our website and booking channels. Our Smart Room does tend to be on the cozier side but is equipped with the latest technology, including Google Home for voice control of various features. Should you desire more space in the future, our Opera Superior Plus room offers additional comfort and might be a better fit for your needs. We appreciate your feedback and look forward to welcoming you back for another pleasant stay. Kind regards, Opera Hotel Team

    Dear Annie, Thank you so much for your kind review and for choosing Opera Hotel for your stay. We're delighted to hear that you enjoyed our exceptional location right next to the Opera House and Lake Zurich, in the vibrant Seefeld neig… Show more

    Opera Hotel Zürich
    19 August 2025
  • Samantha

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Eva

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
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  • Xh

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    -Reception -Location

    -Small and old rooms

  • Tito

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review
  • Diana

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
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  • Svetlana

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Israel

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Perfect hotel in the city center. Everything is clean, excellent service and a very comfortable bed.

    Property response:

    Dear Israel, Thank you so much for your wonderful review and for choosing Opera Hotel for your stay. We are thrilled to hear that you found our hotel perfect for your visit to Zurich! Being situated directly next to the Opera House, close to Lake Zurich, and amidst the vibrant Seefeld neighborhood, we indeed pride ourselves on offering a fantastic location for our guests to explore the city. We’re delighted that you enjoyed our clean accommodations, excellent service, and especially the comfort of our beds. Our team always strives to provide a memorable experience for our guests, and it is gratifying to know that we met your expectations. We hope you also had the chance to enjoy our modern, urban lobby, which makes for an ideal co-working space and offers delightful Swiss teas, speciality coffee, and snacks. We look forward to welcoming you back on your next visit to Zurich. Please don’t hesitate to reach out if there is anything we can do to make your next stay even more enjoyable. Warm regards, Opera Hotel Team

    Dear Israel, Thank you so much for your wonderful review and for choosing Opera Hotel for your stay. We are thrilled to hear that you found our hotel perfect for your visit to Zurich! Being situated directly next to the Opera House, close… Show more

    Opera Hotel Zürich
    4 August 2025
  • Pedrito

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    The water leak under the lavatory. Ot was fixed but kept leaking.

    Property response:

    Dear Pedrito, Thank you for sharing your feedback and giving us the opportunity to address your experience. We are sorry to hear about the issue with the water leak under the lavatory. We strive to ensure that all maintenance issues are resolved promptly, and we apologize for any inconvenience this may have caused during your stay. In the future, please do not hesitate to reach out to our friendly and professional staff, who are always ready to assist with any needs you may have. Your comfort and satisfaction are very important to us and we aim to provide modern amenities and a seamless experience to make your stay memorable. We use water most efficiently and deliberately do not provide mineral water in the rooms but instead offer glass carafes and glasses, championing Switzerland's excellent tap water quality. Thank you for staying with us, and we hope to welcome you back soon, allowing us the opportunity to offer you a flawless experience. Kind regards, Opera Hotel Team

    Dear Pedrito, Thank you for sharing your feedback and giving us the opportunity to address your experience. We are sorry to hear about the issue with the water leak under the lavatory. We strive to ensure that all maintenance issues are r… Show more

    Opera Hotel Zürich
    4 August 2025
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  • Sonja

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Location and type of hotel

    Single bed

  • Annette

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Close to the old city

    The bed had one side against the wall so difficult for 1 person who had to climb in and out from end. Coffee machine difficult to access. Too much furniture in the room made it even smaller. Nowhere to put your things in bathroom. Room really only suitable for one person

    Property response:

    Dear Annette, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location close to the old city. Situated directly next to the Opera House and Lake Zurich, and amidst the vibrant Seefeld neighborhood, our guests enjoy easy access to numerous bars, restaurants, and cultural attractions. We apologize for any inconvenience you experienced with the room layout. We strive to be transparent and provide ample information and pictures of our rooms on our website and booking channels, as room sizes can vary. Our Smart rooms are on the cozier side, equipped with the latest technology, including Google Home, which allows you to control various room features with voice commands. However, for guests seeking more space, we recommend our Opera Superior Plus rooms, which offer additional comfort. Regarding your comments on the coffee machine and bathroom storage, we appreciate your feedback as it helps us to improve. In the meantime, our urban lobby is available as a co-working space and also offers the finest speciality coffee and Swiss teas, should you prefer. We hope to welcome you back in the future for an even more comfortable stay. Please feel free to reach out to us directly for assistance with room selection for your next visit. Kind regards, Opera Hotel Team

    Dear Annette, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location close to the old city. Situated directly next to the Opera House and Lake Zurich, and amidst the vibran… Show more

    Opera Hotel Zürich
    4 August 2025
  • 7.0 Good
    Saleh

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Location

    Staff

    Property response:

    Dear Saleh, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our prime location—directly next to the Opera House and Lake Zurich, in the heart of the Seefeld neighborhood, surrounded by a vibrant array of bars and restaurants. However, we sincerely apologize if the attitude of our staff did not meet your expectations during your stay. We pride ourselves on our young and friendly team who strive to provide an authentic and welcoming experience for all guests. Your comments will certainly help us improve, and we hope to have the opportunity to demonstrate our commitment to excellent service should you choose to visit us again. We hope you had a chance to experience our modern urban lobby, which doubles as a co-working space, offering the finest speciality coffee and Swiss teas throughout the day. We would love to welcome you back in the future to experience everything the Opera Hotel has to offer. Kind regards, Opera Hotel Team

    Dear Saleh, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our prime location—directly next to the Opera House and Lake Zurich, in the heart of the Seefeld neighborhood, surrounded by a vibrant a… Show more

    Opera Hotel Zürich
    4 August 2025
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  • Nina

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • George

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Proximity to public transportation. Comfortable rooms.

    Breakfast not included

    Property response:

    Dear George, Thank you for sharing your feedback about your stay at Opera Hotel. We're delighted to hear that you found our location convenient with easy access to public transportation, which indeed makes exploring the vibrant city center and the beautiful area and lake even more enjoyable. Our comfortable rooms are designed to provide guests with a relaxing and pleasant experience. If you would prefer a more spacious room for your future stay, we recommend our Opera Superior Plus rooms, offering a touch of luxury. We understand your concern regarding breakfast not being included. We offer various booking options, with and without breakfast, so our guests can select what suits them best. Our regional breakfast à discretion, complete with a wide selection and topped off with the famously best coffee in town, is highly appreciated by many of our guests. We hope to welcome you back soon for another enjoyable visit and thank you for choosing our hotel. Kind regards, Opera Hotel Team

    Dear George, Thank you for sharing your feedback about your stay at Opera Hotel. We're delighted to hear that you found our location convenient with easy access to public transportation, which indeed makes exploring the vibrant city c… Show more

    Opera Hotel Zürich
    4 August 2025
  • Monica

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    It is centric and the rooms were very spacious

    Property response:

    Dear Monica, Thank you for taking the time to share your experience with us and for your wonderful 5-star rating! We are thrilled to hear that you appreciated our central location, right next to the Opera House and Lake Zurich, amidst the vibrant Seefeld neighborhood filled with countless bars and restaurants. It’s a perfect spot for exploring the city! Additionally, we’re delighted to know that you found our rooms to be spacious. Our team is committed to providing our guests with a comfortable and pleasant stay. If you enjoyed the larger space, we recommend our Opera Superior Plus room for your next visit, which also offers added comfort and features. We look forward to welcoming you back to our modern, urban lobby, where you can relax or work while enjoying the finest speciality coffee, fine Swiss teas, and snacks available throughout the day and evening. Until then, safe travels and best wishes from all of us at the Opera Hotel. Kind regards, Opera Hotel Team

    Dear Monica, Thank you for taking the time to share your experience with us and for your wonderful 5-star rating! We are thrilled to hear that you appreciated our central location, right next to the Opera House and Lake Zurich, amidst the… Show more

    Opera Hotel Zürich
    4 August 2025
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  • Steve

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Profe218

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Kettle in the room / the balcony / near a train station and grocery stores / near the lake and Old Town.

    Room for improvement: There were two things that we didn't like that we realize are typically European, but at a nicer place like Hotel Opera, I would have expected to not see them. 1) The double bed was two twin beds pushed together so it creates a crack down the middle. 2) The shower had one of those ridiculous doors where it doesn't close down the whole length of the tub. In addition, there was a door where part of it turned in or out, but it didn't stay closed (and water got out). I suppose that nothing says "welcome to Europe" like a bottle cap at your nose, a crack down the middle of your "double" bed, or water all over the bathroom.

    Property response:

    Dear Profe218, Thank you for choosing to stay at Opera Hotel and taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our convenient location near Lake Zurich, the Old Town, and the train station. The vibrant Seefeld neighborhood offers endless options for dining and entertainment, making it a perfect spot for exploring the city's diverse attractions. We appreciate your recognition of the amenities such as the in-room kettle and the balcony, which aim to add to your comfort. Our modern, urban lobby is also available for relaxation or work, offering specialty coffee and Swiss teas throughout the day. Regarding your comments, we regret that the bed setup and the shower door did not meet your expectations. The European style of having two twin beds pushed together is indeed common, but we thank you for your understanding and feedback. We are continually working to improve all aspects of our guests' experiences and accommodating various needs and preferences. We can recommend our Opera Superior Plus rooms for your next stay, which may better suit your comfort requirements. As for the bathroom setup, we are sorry for any inconvenience it caused. Your feedback is invaluable to us, and we will take it into consideration as we seek to enhance our facilities further. We hope these aspects did not detract too much from your enjoyment and would be pleased to welcome you back soon. Our friendly and young team remains committed to providing you with a warm and seamless experience. Kind regards, Opera Hotel Team

    Dear Profe218, Thank you for choosing to stay at Opera Hotel and taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our convenient location near Lake Zurich, the Old Town, and the train stati… Show more

    Opera Hotel Zürich
    4 August 2025
  • Nujud

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Great location. Friendly, helpful staff.

    Small elevator. No room service.

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  • Heta

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    The service was friendly and the breakfast was great.

    The beds are so narrow in a standard room for two.

    Property response:

    Dear Heta, Thank you for your positive feedback and for choosing to stay with us at Opera Hotel. We greatly appreciate your kind words about our friendly service and our delightful regional breakfast. Our team strives to provide the best beginning to your day and we are pleased you enjoyed it. We understand that the bed size in our standard rooms may not have met your expectations. To help our guests make informed choices, we make sure to provide detailed information and photos of our rooms on our website and booking channels. Our Smart rooms, while cozy, offer the latest technology including voice control with Google Home for your convenience. If you prefer more space on your next visit, we recommend our Opera Superior Plus rooms, designed for enhanced comfort. We hope to welcome you back to our prime location near Lake Zurich and the Opera House, amidst the vibrant Seefeld neighborhood. Kind regards, Opera Hotel Team

    Dear Heta, Thank you for your positive feedback and for choosing to stay with us at Opera Hotel. We greatly appreciate your kind words about our friendly service and our delightful regional breakfast. Our team strives to provide the best b… Show more

    Opera Hotel Zürich
    4 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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