Reviews of Hotel Old Town
Niederdorfstrasse 19, City Centre, 8001 Zürich, Switzerland
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect, the room was okay but could of done with a couple of luggage racks to place your bags on Breakfast was standard cereal, toast, boiled eggs and scramble eggs
Room not serviced at all for the 4 nights stay. When coming and going from Hotel you had to use the back door to the alleyway
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewLocation
Expensive!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNot friendly staff.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Is a small hotel with only 12 room. Does not have a lobby and the entrance is through a restaurant which close at 11 PM. To get to elevator you have to go through the back door of the restaurant.The back door entrance is next to garbage bin. The room is very small for a superior room, just about 3 feet around the bed to walk. Breakfast is just the basics. The only good thing about the hotel is the location.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation was great
Not friendly staff even before we discussed changing dates. We changed our flight home by one day and asked 24 hours ahead of the new checkout time we would like to see if there could be any amount of refund. Even if it was for the breakfast we had prepaid for and wouldn't even be there for it. They would not budge.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNothing
Cant reach them, cant get the invoice, no communication channels !!!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery nice cozy hotel with perfect location
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation is great, right in the middle of old town where there are tons of shops, food, cafes, bars. It is where the action is at night. The breakfast was the best of the week with the usual sliced meets, cheeses, and breads, but it also had scrambled eggs. We were able to leave our bags after we checked out for the day at no extra cost.
Reviewed: 11 August 2025 · Stayed in May 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewPerfect location, wonderful staff, delicious breakfast
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation was central
No member of staff available when we arrived with the restaurant staff downstairs signing us in but couldn't answer any queries as they weren't hotel staff. This was also the same the following morning at breakfast. We booked a superior room but it wasn't and the toilet was squeezed between a radiator and the shower glass panel. Luckily we weren't big people.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewPerfect location
Uncomfortable bed
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewKettle, tea, one bottle of water Clean room Room on a corner, windows overlooking the streets of the old town. Excellent location in the heart of the old town. Steak restaurant downstairs. Friendly staff.
"Superior Queen" room but it was a small room, just enough space. Difficult to see why it was "superior", but perhaps the other rooms are tiny? No power by the bed (had to charge the phones on the desk). There was a power strip just hanging. When we flushed the toilet, it kept flushing because the flush button was stuck. We had to press it again to correct it. No safe in the room The breakfast was basic, no pastries, very little choice.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, Clean rooms, near to main station
Wifi was bit slow
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLocation
Safety and WiFi was promised. WiFi merely worked and there was no safety. The staff was cold and facts only - not really welcoming or warm.
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation
Breakfast very basic. Small room for lot of cash. Should be refurbished
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified review