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Reviews of Hotel Old Town

Niederdorfstrasse 19, City Centre, 8001 Zürich, Switzerland

#111 of 127 hotels in Zürich

Guests' Choice

Review score

Based on 500 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.2

  • Staff

    7.8

  • Value for money

    6.9

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 28 August 2025

    7.0
    Great Location, Breakfast staff friendly.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room not serviced at all for the 4 nights stay. When coming and going from Hotel you had to use the back door to the alleyway

    Location was perfect, the room was okay but could of done with a couple of luggage racks to place your bags on Breakfast was standard cereal, toast, boiled eggs and scramble eggs

    Stayed in August 2025

  • Reviewed: 24 August 2025

    6.0
    Just decent.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Not friendly staff.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Uncomfortable bed

    Perfect location

    Stayed in July 2025

  • Reviewed: 29 July 2025

    6.0
    OK but not a "superior" room
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    "Superior Queen" room but it was a small room, just enough space. Difficult to see why it was "superior", but perhaps the other rooms are tiny? No power by the bed (had to charge the phones on the desk). There was a power strip just hanging. When we flushed the toilet, it kept flushing because the flush button was stuck. We had to press it again to correct it. No safe in the room The breakfast was basic, no pastries, very little choice.

    Kettle, tea, one bottle of water Clean room Room on a corner, windows overlooking the streets of the old town. Excellent location in the heart of the old town. Steak restaurant downstairs. Friendly staff.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was bit slow

    Friendly staff, Clean rooms, near to main station

    Stayed in July 2025

  • Reviewed: 11 July 2025

    6.0
    Location and okay price for zürich.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Safety and WiFi was promised. WiFi merely worked and there was no safety. The staff was cold and facts only - not really welcoming or warm.

    Location

    Stayed in July 2025

  • Reviewed: 10 July 2025

    6.0
    Ok
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast very basic. Small room for lot of cash. Should be refurbished

    Location

    Stayed in July 2025

  • Reviewed: 25 June 2025

    7.0
    OK for 1 night !
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Pretty basic hotel OK for 1 night. Breakfast was very basic.

    Location was very good.

    Stayed in May 2025

  • Reviewed: 24 June 2025

    8.0
    Swiss surprise
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    First time to Switzerland. Surprised to discover that you checked in through the restaurant. Room a little small but that's normal. There is a separate door in the back that they prefer you to use once checked in.

    Central location. Air conditioning. Clean. Friendly staff. Nice breakfast. Good restaurant. Proximity to train station.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The entrance to the hotel was through the garbage containers

    Good location.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good and very good location.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    The stay was fine
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room

    Location

    Stayed in June 2025

  • Reviewed: 6 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Aircon is noisy and leaking in the toilet.

    Good location and the staff is helpful.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    7.0
    The hotel old town was clean and in a nice location, but rather cramped and expensive.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was rather noisy at night. There was a café down below the windows, which had people out drinking and smoking. The rooms were very small, which isn’t unusual for an old section of town. Although I know Zürich is expensive, I thought the hotel room was quite pricey for what it was.

    The hotel was clean and in a good location. It was very nice being in the old section of town.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small rooms

    Good location and room had everything, hotel has an elevator

    Stayed in May 2025

  • Reviewed: 20 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit small, wardrobe and bedroom furniture was too close to the bed

    Polite staff, clean room, and in a good central location.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable and clean

    Stayed in May 2025

  • Reviewed: 15 May 2025

    7.0
    Worked well for the one night I had to stay in Zurich.
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Construction area near alley entrance for hotel guests.

    Location in the heart of the Old Town area presented lots of dining options in addition to the steak restaurant on the ground and first floor. Staff was helpful and most spoke English well, but curiously, not necessarily German. Good breakfast.

    Stayed in May 2025

  • Reviewed: 25 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night

    Poor value for money Very noisy outside from 6:30am Entrance down very dirty allyway

    Location

    Stayed in March 2025

  • Reviewed: 27 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Confusing entrance, go through restuarant. No option of breakfast although it was a restaurant. Bed far too big for room, I kept kicking my leg on the corner which is really sharp due to 6 inches of room. Duvet was smaller than the bed.

    Clean and tidy and in main old town.

    Stayed in February 2025

  • Reviewed: 21 February 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 2 nights

    brilliant location

    Stayed in December 2024

  • Reviewed: 6 January 2025

    8.0
    Perfectly cromulent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Worth considering the proximity to central drinking areas - there was quite a lot of noise at night, although only really audible with a window open!

    Good location, comfy bed, adjacent transport links. Breakfast perfectly fine.

    Stayed in December 2024

  • Reviewed: 1 January 2025

    6.0
    Great location. Minimum Facility. The rooms Need a woman’s touch
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny Uni-Dorm style No amenities Minimal Breakfast

    Location

    Stayed in January 2025

  • Reviewed: 26 December 2024

    7.0
    Great location, very small room/bath
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room and tiny shower. A bit hard to find as the first floor is a restaurant and entrance is in the back.

    Great location. Comfortable bed. Clean. Decent breakfast. staff were very friendly.

    Stayed in December 2024

Showing 1 – 25

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