8.8

Reviews of Hotel Mirabeau, BW Signature Collection, Lausanne 4 stars

31, Avenue de la Gare, Lausanne Centre, 1003 Lausanne, Switzerland

  • Graeme

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Muhammed

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Kathleen

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Reception shows kind hospitality.

  • William

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The property was very clean and had lovely decorations with the classic architecture but yet remaining modern in many different ways mostly subtle. Reception and staff were very nice and accommodating but also helpful and knowledgeable. I was treated to an upgrade, complementary to our street parking and transport within the city for the duration of my stay. Bed pillows bathroom are clean comfy and very well soundproofed and total blackout shades.

    The air-conditioning wasn't blowing very cold despite setting it to the highest fan and coldest setting

    Property response:

    Dear Sir, Thank you for all your positive comments. We have taken note that you particularly liked the Art Deco style of the hotel, its cleanliness, the friendliness of the staff, and the comfort of your room. PS: Sorry about the air conditioning, it should be working normally! We look forward to welcoming you back to the Mirabeau. Kind regards, Joris Barbotin Director

    Dear Sir, Thank you for all your positive comments. We have taken note that you particularly liked the Art Deco style of the hotel, its cleanliness, the friendliness of the staff, and the comfort of your room. PS: Sorry about the air condit… Show more

    Hotel Mirabeau, BW Signature Collection, Lausanne
    22 August 2025
  • Miguel

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Nice hotel, very close to the train station. They provided us with a transportation card for each guest for the duration of our stay (all buses, metro, trams, etc included), which was a great surprise

    the rooms and facilities in general are starting to feel dated

    Property response:

    Sir, Thank you very much for your nice review. We look forward to hosting you back in the near future. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    18 August 2025
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  • Alejandro

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Hubert

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The style, the staff, the cleanliness,

    Property response:

    Sir, Thank you for your great review and comments. We look forward to welcoming you back in the near future. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    18 August 2025
  • Sajedeh

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Location Clean Old-time charm

    The staff could be friendlier. There is no bonjour, no bonsoir. There are stairs at the entrance, no ramp, so take note if you arrive with a stroller or a wheelchair. I arrived with a stroller and suitcase. One of the staff in the entrance just looked at me and never offered any help. I had to carry all up the stairs myself. The person who checked us out was quite condescending when I asked a question. I speak French, so it definitely was not due to a language barrier.

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  • Anonymous

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    This is a very clean and nice European hotel in the middle of the city and close to everything in the city. The staff were very helpful and nice. They had nice comfortable beds with all the amenities.

    Property response:

    Madam, Sir, Thank you so much for your great review. We look forward to welcoming you back in the near future. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    18 August 2025
  • Joseandres

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Raj

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    One of the best hotels with very friendly staff and services with exceptional cleanliness & a wonderful vibe. Would definitely stay here on my all future visits to Lausanne without a doubt. Very well maintained property right in middle of city with excellent connectivity.

    Nothing.. everything is good.

    Property response:

    Good morning, Thank you so much for your great reviews and terrific comments. We look forward to hosting you back while travelling to Lausanne. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    29 July 2025
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  • Amanda

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The Management Team. Exceptional service,

    Nothing

    Property response:

    Madam, Thank you so much for your great and comments. We look forward to welcoming you back while travelling to Lausanne. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    28 July 2025
  • Hui

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Good location, clean

    None

    Property response:

    Hello, Thank you so much for your great review and comments. We look forward to hosting you back in the near future while travelling to Lausanne. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    7 July 2025
  • Ahmed

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
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  • Philip

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    easy to get to, professional staff, nice view of the lake, upgrade offered & accepted, great room, great bed, clean

    Property response:

    Sir, Thank you so much for your great comments and review. We have taken note that you particularly appreciated the location, the friendliness of the team, the comfort and the cleanliness of your room. We look forward to welcoming you back in the near future. Kind regards Joris Barbotin Director

    Sir, Thank you so much for your great comments and review. We have taken note that you particularly appreciated the location, the friendliness of the team, the comfort and the cleanliness of your room. We look forward to welcoming you back … Show more

    Hotel Mirabeau, BW Signature Collection, Lausanne
    23 June 2025
  • Bill

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Walking distance to train station. Clean and comfortable.

    Property response:

    Sir, Thank you for taking the time to post your review. We have taken note that you have appreciated the location, the clenaliness and the comfort of your bedroom. As far as the prices are concerned, you stayed with us during the Federal Gymnastics Festival, which takes place every six years. This is a major event and prices may have been higher than usual. I am sorry for that. We look forward to welcoming you back in the near future. Kind regards Joris Barbotin Director

    Sir, Thank you for taking the time to post your review. We have taken note that you have appreciated the location, the clenaliness and the comfort of your bedroom. As far as the prices are concerned, you stayed with us during the Federal Gy… Show more

    Hotel Mirabeau, BW Signature Collection, Lausanne
    18 June 2025
  • Hasan

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Staff was very helpful, location Is very convenient located right near the train station and metro stop. Room is nice and comfertable

    Na

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  • Pearl

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Spacious room. Hôtel was close to the train station (~7-10 minutes) and close to old town.

    No air conditioning unless it is 26 degrees Celsius (79 degrees F)! It was pretty stuffy and humid when we were here so AC would have been great. Instead they offer fans which we used but that just pushes the warm air around. 😒

  • Katherine

    Reviewed: 11 June 2025 · Stayed in May 2025

    Verified review
    Property response:

    Madam, Thank you so much for your great and comments. We are happy to read your lines and to know you enjoyed our naturally shaded terrace. We look forward to welcoming you back in the near future. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    12 June 2025
  • John

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    Staff were very nice and helpful. Our room was great. Lots if space, very clean and comfortable

    Didn’t have any complaints much better than we expected. Didn’t experience any negatives

    Property response:

    Sir, Thank you so much for your great review and comments. We took note that you particularly appreciated the friendliness of the team, the cleanliness and the comfort of your room. We look forward to hosting you back in the near future. Kind regards Joris Barbotin Director

    Sir, Thank you so much for your great review and comments. We took note that you particularly appreciated the friendliness of the team, the cleanliness and the comfort of your room. We look forward to hosting you back in the near future. Ki… Show more

    Hotel Mirabeau, BW Signature Collection, Lausanne
    12 June 2025
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  • Wei

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    Friendly staff, very nice hotel

    The pillow were too soft.

    Property response:

    Hello, Thank you so much for your great review and constructive comment. We look forward to welcoming you back in the near future. Kind regards Joris Barbotin Director

    Hotel Mirabeau, BW Signature Collection, Lausanne
    12 June 2025
  • Elise

    Reviewed: 10 June 2025 · Stayed in May 2025

    Verified review
  • Stephen

    Reviewed: 3 June 2025 · Stayed in May 2025

    Verified review
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  • Carlo

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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