Reviews of Résidence Les Sources des Alpes 4 stars
Tuftstr. 37, 3954 Leukerbad, Switzerland
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewOur room was spacious and comfortable with everything we needed for a one-night stay. The breakfast was plentiful with a good selection. The scrambled eggs were excellent.
The taps in the bathroom are in need of repair.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in May 2025
Verified reviewIt’s just so sad that the restaurant and bar is not there -
Thank you for your feedback and for taking the time to share your experience. We're glad you enjoyed your stay overall, but we could understand your disappointment regarding the restaurant and bar. We became a Residence this is the reason that the restaurant is closed. We’re currently working on improvements, and we hope to offer a full dining experience again in the near future. We hope to welcome you back soon!
Thank you for your feedback and for taking the time to share your experience. We're glad you enjoyed your stay overall, but we could understand your disappointment regarding the restaurant and bar. We became a Residence this is the reas… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewAmazing location! Lovely large comfortable bed - bedroom with twin sinks, shower and a separate bath. The hotel staff were really friendly and we also made use of the spa facilities including massages which were fabulous. Both indoor and outdoor pools are very warm due to the thermal waters in Leukerbad. Lots of restaurants nearby and as ever, in Switzerland, the village is pristine.
It's a shame that the hotel's restaurant is closed apart from breakfast time.
Thank you so much for your kind review and excellent rating! We're delighted to hear that you enjoyed your stay, especially the comfort of the room, our spa and massage services.. It’s also great to know you appreciated the charm of Leukerbad and the nearby restaurants. We hope to welcome you back again soon! Kind regards.
Thank you so much for your kind review and excellent rating! We're delighted to hear that you enjoyed your stay, especially the comfort of the room, our spa and massage services.. It’s also great to know you appreciated the charm of Leu… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewSpacious rooms, very clean ,very nice towels and linens, coffee machine in rooms with bottles of water. The outside pool is very nice with strong jets of water
I was very disappointed that it has become a Residence and that the restaurant and Room service options no longer exist. Same for the nice bar with music and other perks that come with a four or five star hotel. They were important options especially when the weather is bad. Also while the breakfast buffet is nice , no other choices are possible as when there was a kitchen staff and menu. I see now with all these changes why it downgraded to a Residence status
Dear Guest, Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed the spacious and clean rooms, the high-quality towels and linens, the convenience of the coffee machine and water bottles, and the relaxing experience of our outdoor pool. We understand that the transition to a residence and the absence of additional dining options, such as a restaurant and room service, may not align with the expectations of some guests. While our breakfast buffet continues to be a highlight, we truly value your input and will take it into account as we strive to enhance the overall guest experience. We hope to have the pleasure of welcoming you back in the future and ensuring a comfortable and enjoyable stay. Warm regards.
Dear Guest, Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed the spacious and clean rooms, the high-quality towels and linens, the convenience of the coffee machine and water bottles, and the relaxing experience… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewI booked the stay as a 5 Star Hotel - turned out to be a 4 Star hotel, which needs a lot of remodeling. The Lobby has a lot of Charm & its very rich in history and retro. The room was big and comfortable. The spa area was let down & felt like not taken care of which was disappointing, especially because it was publishes as a 5 star spa hotel. The breakfast was okay, the croissants were amazing. Would have liked real scrambled eggs, instead of these industrial ones. All together, the stay was okay, but felt a little overpriced.
Thank you for your detailed feedback. We’re glad you enjoyed the charm of our residence, the spacious and comfortable room. However, we’re sorry to hear that the spa and some aspects of your stay did not meet your expectations. We appreciate your comments regarding the improvements needed and will take them into consideration. We hope to have the opportunity to welcome you again for a more satisfying experience. The Sources des Alpes team.
Thank you for your detailed feedback. We’re glad you enjoyed the charm of our residence, the spacious and comfortable room. However, we’re sorry to hear that the spa and some aspects of your stay did not meet your expectations. We appreciat… Show more
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewOwn hot springs
Nothing
Dear Guest, Thank you very much for your positive feedback! We’re delighted you enjoyed your stay and our services. We look forward to welcoming you back soon. Kind regards, Les Sources des Alpes team.
Reviewed: 13 March 2025 · Stayed in February 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewThe hotel location is excellent, however, it was difficult to find the way how to reach it by car using GPS. Hotel is offering a free parking place in a closed garage. The room was full of light and there was enough space to have a comfortable stay.
There was a very nice restaurant but it was opened only for breakfast, the hotel bar was equally closed. Only one person was taking care of everything during breakfast, the person was very fast and efficient but the amount of work was over his head. We found later that the same person was also cleaning rooms on our floor. The hotel rooms and thermal pool need to be renovated or at least refreshed, things are getting shabby. We had to ask for a soap for the bathtub (there was soap in the shower but was fixed on the wall) and for toiletries, we found only a small rest of body milk after the previous visitor. We found this inappropriate in a hotel of this level.
Dear Guest, Thank you for your feedback. We re glad you enjoyed the location and spacious rooms. We apologize for any inconveniences you experienced and appreciate your suggestions for improvement. We hope to welcome you back soon. Best regards, The Sources des Alpes team.
Dear Guest, Thank you for your feedback. We re glad you enjoyed the location and spacious rooms. We apologize for any inconveniences you experienced and appreciate your suggestions for improvement. We hope to welcome you back soon. Bes… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThermal pool, indoor pool, sauna, spacious room & bathroom
Bed is too soft, breakfast options rather mediocre
Dear Guest, Thank you for taking the time to share your feedback. We hope to have the opportunity to welcome you back in the future. Kind regards, Les Sources des Alpes team.
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewPerfect location in the town with beautiful Mountain View. The reception ladies are very kind and always helpful. Our Room is spacious and clean, cleaning stuff did their best job.
Nothing really (maybe if the cleaning boy didn’t throw away my Migros shopping bag when I still have a lot of fruits inside 😅?)
Dear guest, Thank you for your lovely comments! We’re delighted you enjoyed our perfect location and the beautiful mountain views. Our team at reception will be happy to hear your kind words. We’re glad your room was spacious and clean, and we appreciate your understanding regarding the little mishap with the shopping bag — we’ll remind our cleaning team to be more careful next time! We look forward to welcoming you back soon!
Dear guest, Thank you for your lovely comments! We’re delighted you enjoyed our perfect location and the beautiful mountain views. Our team at reception will be happy to hear your kind words. We’re glad your room was spacious and clean, a… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewstrong smell in lobby
Dear guest, Thank you for your positive rating and your feedback. We appreciate your 9/10 score ! We hope to welcome you again soon.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewSpa, cleanliness, quiet
No restaurant so no lunch or dinner served 😕
Dear guest, Thank you very much for your positive feedback and your 9/10 rating. We are glad to hear you enjoyed our spa, cleanliness, and the peaceful atmosphere. We understand that the absence of a restaurant is a limitation, and we appreciate your understanding. Fortunately, there are several dining options nearby for lunch and dinner. We hope to welcome you again soon for another relaxing stay.
Dear guest, Thank you very much for your positive feedback and your 9/10 rating. We are glad to hear you enjoyed our spa, cleanliness, and the peaceful atmosphere. We understand that the absence of a restaurant is a limitation, and we… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in November 2024
Verified reviewObviously the location is stunning. Our room had a great view and was very spacious and comfortable. The restaurant was fantastic, for both breakfast and dinner. We enjoyed making full use of the spa facilities too.
The area around the outdoor pool looked as though it needed a bit of renovation.