9.3

Reviews of Hôtel National Resort & Spa 4 stars

Rue du Village 47, 1874 Champéry, Switzerland

  • James

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Great breakfast with fresh fruits,eggs and bacon,pastries, juices,breads,cold meats and cheeses. Tea of course was served as a teabag in a cup and a pot of hot water, but never mind! Lovely Spa facilities with great views over the town and the mountains beyond. Super comfy bed.

  • Bryan

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The views and location were exceptional. Loved the fact that the management provided local ‘tourist’ cards to enable discounts on a number of local attractions. This was a very welcome and offered a considerable saving on the cable cars. Room was finished to an incredibly high standard. Spa was superb with breathtaking views.

    The rooms on the top floor were very hot at night time in the summer, made it difficult to sleep and there was no air conditioning.

    Property response:

    Dear Bryan, thank you so much! It was a pleasure hosting you.

    Hôtel National Resort & Spa
    25 August 2025
  • Nasrollahi

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • H

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Peter

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Spacious room with high ceilings and beautiful care in the wooden structure and a small balcony to look out and see the mountains. Great shower and robes towels and slippers provided for spas along with complimentary water. Great breakfast! Pleasant and helpful staff! Great jacuzzi and sauna and steam room.

    We thought the outdoor pool would be warmer.

    Property response:

    Thank you Peter, We were happy to host you and your family.

    Hôtel National Resort & Spa
    25 August 2025
  • Mathilde

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Very nice location and staff.

    Property response:

    Thank you Mathilde, it was a pleasure hosting you!

    Hôtel National Resort & Spa
    25 August 2025
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  • Mahmood

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Robert

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Bathroom, breakfast, proximity to Palladium, the sauna, the pool, the view, the staff

    The sofa bed

    Property response:

    Thank you Robert, it was a pleasure hosting you. We are sorry the bed in the living-room was not confortable and will look for a better option next time!

    Hôtel National Resort & Spa
    25 August 2025
  • Emily

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
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  • Tom

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Very nice hotel in Champery, with service-minded staff. Don`t worry that it has no in-house restaurant, the bar serves nice tapas together with an impressive selection of things to drink. Nice spa-area too!

    Property response:

    Thank you Tom! We appreciate you!

    Hôtel National Resort & Spa
    15 July 2025
  • Graham

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    The location, the layout and decor of the hotel. The room was very nice. Facilities were very good. Staff were very friendly and helpful.

    I think the rear of the hotel could be improved , it looks onto a dusty car park. The pool area is very small, it would benefit from more area for loungers.

    Property response:

    Thank You Graham! WE will do our best to apply your suggestion.

    Hôtel National Resort & Spa
    15 July 2025
  • Alina

    Reviewed: 31 May 2025 · Stayed in April 2025

    Verified review

    Everything

    Property response:

    Merci Alina!

    Hôtel National Resort & Spa
    15 July 2025
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  • Florian

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review

    We very much liked the very friendly and welcoming staff. And particularly enjoyed the spa area with the magnificent panoramic view of the valley's mountain ridges.

    More vegetarian options on the dinner menu.

    Property response:

    Dear Florian, Thank you for this kind words and the 10/10 notes! The whole team is very grateful! We will look into having more vegetarian options for our food menu, thank you for the tip! Until next time, Team National Hotel Champéry

    Hôtel National Resort & Spa
    4 May 2025
  • Jon

    Reviewed: 6 April 2025 · Stayed in March 2025

    Verified review
  • Alena

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review

    Great place in beautiful historical building, stuff is extremely nice and helpful, rooms are clean and comfortable! Amazing that the hotel provide transfer to/from train station and funicular

    Property response:

    Dear Alena, Thank you so much for your kinds word. We are delighted that you liked your stay and look forward to do it again next time. Big thanks from the Team, Pauline

    Hôtel National Resort & Spa
    15 April 2025
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  • Aliki

    Reviewed: 23 March 2025 · Stayed in January 2025

    Verified review
  • Susannah

    Reviewed: 12 March 2025 · Stayed in February 2025

    Verified review

    Everything was really lovely. The staff couldn't have been more helpful and friendly. The location was excellent, the rooms were great. The spa was excellent and breakfast was delicious.

    nothing really - it was all great

    Property response:

    Thank you Susannah! It was a delight having you with us. From the whole team, a big thank you for your kind words and your lovely rates! Looking forward for your next visit! Pauline and Team

    Hôtel National Resort & Spa
    24 March 2025
  • 7.0 Good
    Inna

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review
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  • Kasher

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review
  • Quentin

    Reviewed: 5 March 2025 · Stayed in March 2025

    Verified review

    The view from the rooms is stunning, with mountains all around. The hotel is well located at the beginning of the main street with all the bars and restaurants. The spa is beautiful and cosy, and the massages are fantastic. The breakfast was excellent with a lot of choices, including a lot of local products. Everyone was really nice and helpful, the arrival drink was a nice touch while the luggages were brought in the room. The Deluxe rooms are quite large with very large restroom, light from sunrise to sunset. The hotel is not very large, making it a more personal experience.

    The bed was a bit too firm for our liking. The sauna bench in the spa could use a bit of sanding; there were loads of splinters. We were surprised to see a smart TV in the room but no access to any service aside from cable channels – we were told we had to plug a laptop using the HDMI cable if we wanted to use Netflix, YouTube, or other services. Those are minor details, and we'd definitely go back to this hotel. We absolutely loved it, and it was worth the price.

    Property response:

    Dear Quentin, Thank you so much for your nice rates and your comments. We are looking to improve the quality of our service and your nice review will help us to do better next time. Looking forward to your next visit. Team National

    Hôtel National Resort & Spa
    5 March 2025
  • Rachel

    Reviewed: 4 March 2025 · Stayed in February 2025

    Verified review

    Lovely small boutique hotel in the heart of Champéry. Our room was small but fantastic. Breakfast was good and the spa area too.

    Nothing to complain about at all.

    Property response:

    Dear Rachel, Thank you so much for those kinds words. We are delighted to hear your stay was up to you expectations and looking forward to welcoming you again! Big thanks from the Team Hotel National!

    Hôtel National Resort & Spa
    5 March 2025
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  • Katie

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review

    Everything, a fabulous hotel!

    Property response:

    Thanks Katie to take the time to write the review and thank you for your positive feedback! We appreciate you. Pauline and Team

    Hôtel National Resort & Spa
    25 February 2025
  • Chris

    Reviewed: 18 February 2025 · Stayed in February 2025

    Verified review

    The spa, with it's incredible views, was what attracted us here and it didn't disappoint. Really nice public areas to relax in with those views from one of the dining areas. Breakfast was an excellent continental spread with many yoghurts, fruits, nuts, seeds as well as the usual items and some hot options also.

    Property response:

    Thank you Chris, It was a pleasure having you at the Hotel and we are touched that you have so many beautiful things to say about our staff. Many thanks from all of us and looking forward to welcoming you again. Best Regards, Pauline and Team

    Thank you Chris, It was a pleasure having you at the Hotel and we are touched that you have so many beautiful things to say about our staff. Many thanks from all of us and looking forward to welcoming you again. Best Regards, Pauline and Te… Show more

    Hôtel National Resort & Spa
    19 February 2025
  • Melanie

    Reviewed: 11 February 2025 · Stayed in January 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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