The Curtain was dirty. And yes, if you look in the dead corner, could be more clean. But this one you have in every hotel.

Breakfast was also quite ok. Room was also ok. Clean Overall is a ok Hotel for the price.

Stayed in August 2025

The parking facility conditions should have made a little clearer. I fully appreciate parking in city centre isn't easy and it comes at a price obviously, but that should have been stated clearly in the initial description. I was expecting what I got, an extra charge for using the service but not that I could have ended up not having a space because only few were managed by the hotel

Breakfast was excellent, many options to choose from and all of them were very good. The room was sparkling clean, nothing at all worth mentioning and the shower was brilliant.

Stayed in August 2025

Distance from tram stop..

Reception staff, breakfast , room were fine.

Stayed in August 2025

Location ideal

Stayed in August 2025

Breakfast was lovely..good choices

Stayed in August 2025

Great location for traveling back home from Italy. Close to both the city centre and the highway. Parking underneath the hotel. A fresh hotel with a good vibe. Great choice of food at the Markt Halle close to the hotel.

Stayed in August 2025

I had travelled from Canada through Zurich and by the time I arrived I was very tired. I was 30 minutes early for the checkin time of 3pm. And was told my room wasn’t ready. I was so tired but had to go and find somewhere open on a Sunday to sit and wait. The lobby was very crowded at the time and nowhere to sit was available. It was a busy weekend during the euros. So i understood. But i needed to rest ! When I went back at 330 it was ready. So it wasn’t too long of a wait.

Breakfast was very good. Room was clean - loved the coffee machine in the lobby. Location was great for the activity I was there for.

Stayed in July 2025

-rooms are a bit too small. with a big suitcase you have to open and close it every time if you don't want to stumble in it. -windows cannot be opened, but the ventilation works very well. I didn't feel the need to open a window when I was in the room. -no smart TV, but it has directshare -no refrigerator

-friendly receptionist -easy to find a parking spot in an underground parking garage -tram, bus, train within a couple of minutes from the hotel -clean rooms with acoustic insulation -very comfortable mattresses -modern design

Stayed in August 2025

Nice modern style hotel, good rooms, close to train station (10 -15 minutes). Great breakfast, nice staff

Stayed in June 2025

Nothing to dislike!

This was a really nice hotel! The room felt a lot more expensive than it was - the floor to ceiling windows are a really nice touch. The bathroom felt very luxurious and we had a great stay.

Stayed in July 2025

Every thing was great but the only problem was the shower drainage was not clean so the water stuck in the shower area

Stayed in July 2025

Nothing,

Great location and rooms were spacious, clean and quiet. The free tea and coffee at anytime was a great bonus. Staff were all lovely.

Stayed in July 2025

We rode our bikes to Basel to watch the Women's Euro. We were able to store our bikes in the luggage room while we enjoyed the marches and the city. The hotel was ready with directions and information for all of the Euro fans. Our room was very spacious. The AC worked well but we would have liked to be able to open a window to get some fresh air and get a feel for the temperature outside. The breakfast buffet was well stocked. There were lots of options. As a person with celiac, I really appreciated that the gluten-free bread and crackers were no where near the regular bread. I was able to enjoy the bread without being concerned about cross-contamination. The hotel provides guests with a Basel card which allows one to use the public transportation for free and gives half-price discounts to many of the museums.

Stayed in July 2025

The room this time is in a corner. There are big blackout curtains. However, the bathroom doesn't have a door and there is a big window in it. Therefore, the outside lights are coming into the room. As we are sensitive to the light, the sleep wasn't good. Also the location of the AC is not ideal, the air is not circulating properly and the room feels pretty hot.

The staff were friendly and the breakfast good.

Stayed in July 2025

Clean and modern. The breakfast is good and the location has wonderful, free public transportation to the old town. Even though it is close to the main train station, it was quiet and we rested very well!

Stayed in July 2025

Everything was pleasant until the morning of our check-out. Two housekeeping staff were in the hallway cleaning already vacated rooms. We informed them that we had not checked out yet, and they saw us re-enter our room. However, just a few minutes later, one of the staff members opened our door without knocking. She immediately closed the door once she realized we were still inside. This incident was quite uncomfortable and suggests that the system for tracking guest check-outs could be improved. A better communication process between reception and housekeeping would help avoid such situations in the future.

The staff who helped us check in is really nice, very good experience!

Stayed in July 2025

The rooms were cramped. Parking was paid.

The hotel was centrally located and clean. The staff were attentive and helpful when we contacted them about a problem we had outside the hotel. The breakfast was good and sufficient.

Stayed in July 2025

Affordable stay in Basel with a quiet, comfortable room, good shower facilities and parking. Breakfast was adequate and tea and coffee available 24/7 at reception. Staff friendly. Bar and restaurant available and also a vending option for snacks. Easy access to the railway station and centre of the city.

Stayed in July 2025

Small terrace for a drink outside is a plus but could be a bit improved, four chairs in yard are not really inviting.

Good location next to tram stations, voucher for free public transport Free coffee and water supply

Stayed in June 2025

Great breakfast.

Stayed in June 2025

There is no security locker and refrigerator in the room

Location and cleanness

Stayed in June 2025

It was a bit of a walk to get to/from the tram, but it's not really the fault of the hotel itself. A bit sad that there was no restaurant for dinner at the hotel.

Super helpful staff that answered all my questions before and during the stay. Great parking garage in direct access to the hotel! Breakfast was good!

Stayed in April 2025

The staff did not allow early check-in before 2:00 PM, even though there were clean rooms available. We arrived at 12:30 PM, but they asked for an extra €30 to check in just 1.5 hours early. There was only one bottle of water in the room, even though we were two people. No slippers were provided. The location was not very convenient—there were no nearby food spots, and the nearest public transport stop was a bit far from the hotel.

Breakfast was good. Even though there were a lot of people, the food was always replenished. The room was clean, and the free coffee/tea corner was excellent.

Stayed in June 2025

Easy and affordable parking. Close to tram stop, very quick to get into central Basel. Free public transport pass with reservation. Clean and quiet room. Friendly staff.

Stayed in May 2025