Guisanplatz 2 - 4, 3014 Bern, Switzerland
#42 of 44 hotels in Bern
Guests' ChoiceBased on 832 hotel reviews
7.6Cleanliness
8.1
Comfort
7.8
Location
8.4
Facilities
7.3
Staff
8.6
Value for money
7.4
Free WiFi
8.2
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End of dialog contentReviewed: 24 August 2025
Jeanette
ArubaLimited privacy in the room to bathroom
Free public transportation
Stayed in July 2025
Reviewed: 20 August 2025
Teresa
United StatesWas a bit far from the city but the trans and busses were easily accessible.
Clean, nice view, adequate room.
Stayed in August 2025
Reviewed: 16 August 2025
Sabrina
SwitzerlandParking totally full. But no worries, there is a (pricey) parking lot across the road.
Great for an overnight stay. Pleasantly surprised by breakfast selection and cleanliness.
Stayed in August 2025
Reviewed: 15 August 2025
Gökhan
TurkeyBreakfast should be improved.
Good price/performance ratio
Stayed in August 2025
Reviewed: 12 August 2025
Jordan
New ZealandVery thin pillow provided to each of our three beds, went to lobby and asked for any spares and got told there were no spares in the entire hotel… just a bit hard to believe a 12 story hotel only holds the exact amount of pillows required 😂 or that every single spare was taken. Didn’t argue cause it’s just a pillow, but find it a bit unrealistic. Also, I’m from NZ, where bare feet are the normal and accepted in most casual scenarios, and when quickly popping down to the lobby barefoot in the evening to ask about the pillows above, I got asked “can you please not walk around barefoot, not appropriate” i totally get cultural differences, so could definitely be in the wrong, so apologised and appreciated the warning, but apon reflection, seemed a little specific as I clearly just popped down to ask about the pillows. Anyway rant over, only other complaint is that there is no fridge which would have been nice for storing cold foods for breakfast or drinks.
Great stay on a budget, located 40m from main tram line to town, also close enough to walk aswell! Clean and good value for money room.
Stayed in August 2025
Reviewed: 12 August 2025
Govind
IndiaNo bathroom lock, no toiletries, no soap or shampoo
Room cleaning was excellent
Stayed in August 2025
Reviewed: 11 August 2025
Rajesh
Germany1. The room was hot in the night 2. We paid for 2 days parking but there was no space in the evening and hotel staff refused to refund. Finally, after some argument, she refunded the money. However, this should not happen in the first place. She was also not helpful when I requested her for guidance on where else I could park.
Clean and nice
Stayed in August 2025
Reviewed: 8 August 2025
Imre
HungaryThey promise to us that you prepeared meal box, because we check out before starting the breakfast. Finally, they don’t prepare the meal box
Stayed in August 2025
Reviewed: 7 August 2025
Judy
United KingdomGreat views!
Stayed in July 2025
Reviewed: 4 August 2025
Oojay
Grenadarooms were small, breakfast was basic. price was on the high side
location was great. tram was just across the hotel.
Stayed in May 2025
Reviewed: 3 August 2025
Ngale
SwitzerlandRooms very small and had to use two rooms and hotel seemed not to have rooms with double beds (although they have bunk beds). No kitchenettes. No chairs (just a stool) and kids complained😃
Clean, easy access to tram and bus stop, location very good. Staff very welcoming and patient
Stayed in July 2025
Reviewed: 30 July 2025
Hakan
TurkeyAlthough the hotel is a bit far from the city center of Bern, transportation is really easy. There is a tram stop right in front of the hotel, so you can easily reach anywhere in the city. With the reservation confirmation from Booking.com, you have free transportation to the hotel, which is very convenient. Additionally, a detailed email is sent about how to reach the hotel, so you don’t have any questions.The staff at the reception are very helpful and friendly, and you immediately feel at home as soon as you arrive. During check-in, they also explain in detail how to use Bern’s free public transportation, which is an extra bonus. The room we stayed in was a double room, and both the room and bathroom were spotless and comfortable. The area where the hotel is located is quite quiet and safe, so you can comfortably go out even late at night. Overall, we had a pleasant stay that exceeded our expectations in terms of both comfort and transportation.
Stayed in July 2025
Reviewed: 27 July 2025
Balázs
HungaryThe toilet seat was on the small size to my taste, but it was no show stopper! ;-)
The location was great, and the practicality of the room was well too. The view from the window was great too, it didn't feel like we are in the middle of the city. Parking the car was no trouble either. The staff was very friendly and we got all the information we needed. The city public transportation ticket which came free of charge with the room was a nice bonus, we utilized it during our stay. Breakfast was great as well.
Stayed in July 2025
Reviewed: 26 July 2025
Mohammed
United StatesDesk officers were very helpful
Stayed in July 2025
Reviewed: 24 July 2025
Andy
United KingdomStaff was extremely helpful and knowledgeable
Stayed in July 2025
Reviewed: 23 July 2025
Elmarie
United KingdomGreat budget option - room was spacious and shower and toilet in room was functional and clean. Staff was hugely helpful, especially one person in reception who went above and beyond to find me a working converter plug - hugely appreciated. It was super convenient for us in terms of being close to the stadium, but it is also very easy to get to the centre using a tram and bus - taking about 20 minutes or so.
Stayed in July 2025
Reviewed: 21 July 2025
Kylie
AustraliaLocation as we were attending a EURO match at stadium. Also close to tram and bus. There was a small kitchenette and eating area available on 1st floor. We weren’t told about it on check in and discovered it on last afternoon. I wish they had told us about it on check in as I don’t recall reading about it on site.
Stayed in July 2025
Reviewed: 21 July 2025
Todesco
CanadaIt was great
Free bus while in Bern w room, station right beside hotel, underground paid parking for rental car
Stayed in July 2025
Reviewed: 21 July 2025
Greg
United KingdomPillows - very thin. But we brought our own in from our campervan.
Great value for money and right beside the stadium which also had a shopping complex. But best of all was your staff member Ian. He went out of his way to assist me with a burst paddle-board...even disposing of it for me and allowing me borrow step-ladders. Once again Ian...many thanks for your help. Greg
Stayed in July 2025
Reviewed: 19 July 2025
Mahim
BangladeshThe room was a bit less spacious than expected.
The staff was excellent. The location was really good.
Stayed in July 2025
Reviewed: 17 July 2025
Toby
United KingdomNeed more plug sockets! Nightmare recharging devices...
Only needed a bed and shower; both were fine. Very handy for the football stadium, and the bar was open all night!
Stayed in July 2025
Reviewed: 10 July 2025
Robert
United KingdomAll Good thanks.
Great price and location although outside the city centre the free and very frequent tram only took approximately 6 mins to get to the centre of the city. Staff were very helpful too.
Stayed in June 2025
Reviewed: 8 July 2025
Nicky
CanadaNothing bad to say.
I booked with Ibis Budget. The room was basic but clean, comfortable and quiet. For me the location was good although it might be out of the way for some.
Stayed in July 2025
Reviewed: 7 July 2025
Joanne
United KingdomToilet and shower in room did not have much privacy
Convenient for station and stadium. Clean, helpful staff
Stayed in July 2025
Faliraki, Greece
Richmond, Canada
Charleston, USA
Santa Fe, USA
Klaus, Austria
Thurloxton, UK
Beaune, France
Labuan Bajo, Indonesia
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