The rooms could use some updating, though they remain comfortable enough.

We loved everything about this hotel - comfortable rooms, beautiful spa area, stunning view, delicious breakfast and staff's warm, attentive service.

Stayed in August 2025

Very warm. No opportunity to open windows in restaurant. And no cooling in room.

Design. Wellness. View.

Stayed in August 2025

We enjoyed three relaxing days at the hotel over Swiss National Day. The location is superb, the views of Bodensee are amazing! It’s also close to Appenzell and hiking trails at Säntis. The hotel is modern, the rooms are spacious, beds are comfortable. Breakfast was delicious, with local high-quality products and regional specialties. Another highlight is a large spa area with an infinity pool facing the lake. It was never crowded, just a few people at a time, which made the time spent there very relaxing. The hotel personnel was very attentive and friendly. Altogether, we really enjoyed our stay and we‘ll likely come back.

Stayed in August 2025

I prefer more vegetables on the breakfast.

Stunning view of lake, nice wellness area and architecture style of hotel interior and good hotel restaurant.

Stayed in May 2025

Nothing

Absolutely everything. Such a caring staff, great wellness facilities…

Stayed in December 2024

Nothing

Exceptional stay at Hotel Heiden with extraordinary friendly staff. Everything was very clean and modern. The sauna area was amazing as well. I can highly recommend this hotel to everyone who wants to have a great relaxing weekend at the Bodensee!

Stayed in October 2024

No complaints.

We loved the comfy clean room, and it was so relaxing to swim in the pool and use the outdoor jacuzzi, and they have all kinds of saunas. The breakfast was great, with many options, and the view to Lake Constance made the place really special. The staff was helpful and accommodating. For a nice outing we took a little train to Rorschach, then a boat trip to a nature preserve. We found a delicious and friendly Kebab Restaurant nearby the hotel too.

Stayed in August 2024

Only the high (Swiss) price for a room on the "Bodensesee" side.

Modern spa hotel with everything modern, and of high quality. All the staff were friendly and helpful. The high-up location was difficult to reach with bicycles but offered a great view over Bodensee. The breakfast was great. The spa area was also great with a good-sized pool and multiple wellness rooms. The storage room for bikes was the best we experienced - in a disused hotel nearby offering a large spacious area and plenty of bike tools (which we didn't need, but could have been handy).

Stayed in July 2024

No Air Conditioning

Beautifully furniture Nice view on the lake

Stayed in July 2024

Check out was really busy so I used to self-check out and had the receipt emailed directly. I didn't appreciate the receptionist then making a fuss about checking that I had paid... made me feel awkward and what's the point of a self-check out if they don't trust you to check out?

Breakfast was great - plenty of choice and local products. The spa and wellness area is small, but lovely. There's a steam room near the swimming pool area, and a selection of saunas etc in the textile free area. I enjoyed the mint cold water mist shower afterwards. Better than the 'Storm shower' near the swimming pool ;) Heiden is lovely and there are several bars and restaurants to choose from if you don't want to eat in the restaurant. There is a rucksack in the bedroom if you want to go on a hike - by reception there's a table with folders of local information including suggested walks/hikes.

Stayed in May 2024

Nothing

Great hotel with a beautiful lounge area and spacious rooms with comfortable beds. The highlight is the views from the lounge and the wellness sauna area. Great place to relax.

Stayed in April 2024

During this stay all was practically perfect. I hope to experience just as wonderful experience at the Hotel Heiden again.

The staff were absolutely lovely and very attentive - from the reception to the service and departure, The location fit our goal of a relaxing time in a different environment from what we are used to - only an hour away (by car) so perfect for getting away from the city. Th breakfast was great and the fact that it as included in the price helped on the value for money side. The decor of the lobby, lounge and dining areas (with fantastic views) as well as the bedrooms were nicely modernised which gave a more energising feeling in an older but very cute village. The indoor pool with the amazing view. Rooms were well insulated from noise. I really liked that the hotel added little touches like free water bottle and a little departure gift. Super sweet. I definitely can envisage another visit to Hotel Heiden.

Stayed in December 2023

This is 4th time we come here. Really peaceful, close to transportation, nice restaurant at the hotel. The staffs are very helpful and friendly. Beautiful lake View from swimming pool and hotel restaurant is priceless.

Stayed in October 2023

Only criticism is about the pillows! Very soft and fluffy, not suitable for me and it made it difficult to get a good nights sleep. I recommend a couple of options should be available just to add a little personal touch.

Decor exceptional, great design and colour scheme. Breakfast and lunch were perfect. The majority of staff were excellent and nothing was too much trouble. With a special mention to Maria in the restaurant who was so helpful and courteous, with a sunny disposition, she made our stay memorable, the hotel are lucky to have her.

Stayed in October 2023

Wonderful view, breakfast with local ingredients, spacious and well laid out wellness area. The staff were friendly and it seemed like a great team.

Stayed in October 2023

WOW, of all the hotels this one was the most beautiful. We had a wonderful dinner and the view from the hotel is just so so beautiful. Thank you for the wonderful breakfast and excellent service.

Stayed in September 2023

nothing

view with swimming pool is just amazing!!!

Stayed in August 2023

location, staff, spa, restaurant, room: everything

Stayed in August 2023

air conditionning

lage hotell wellness

Stayed in July 2023

construction still ongoing.

wonderful renovation. dogs allowed.

Stayed in February 2023

1. No fridge in the room – There’s no minibar or fridge, which becomes an issue especially in Heiden, where dining options are limited. On Sundays, when everything is closed, it would be useful to store a few groceries or drinks — but without a fridge, that’s not possible. 2. Unclear spa routine and limited replacements – You receive a bag with spa supplies (bathrobe, towel, slippers), but they are not refreshed the next day unless you specifically ask. After swimming or using the sauna, your items are damp or even soaked, and they don’t dry properly overnight in the room. It would be more comfortable and hygienic to offer fresh items daily without needing to ask. 3. No fresh towels in the spa area – This was the biggest downside. After using the steam room or sauna, towels are often soaked — especially in the textile-free zones. Unfortunately, there are no fresh towels available in the spa itself, and it feels like guests are expected to use only what was initially given. While the staff will provide more if you ask, there should be a self-service point with clean towels at all times. It’s standard in most wellness hotels and would make a big difference.

The hotel and its surroundings are charming and peaceful — perfect for a short wellness break. The breakfast was outstanding: generous, delicious, and made with very fresh ingredients. We also loved that there was free tea and fresh fruit available throughout the day — such a thoughtful touch that really added to the experience. The staff was another highlight: incredibly friendly, attentive, and always ready to help. Their warm hospitality made us feel very welcome. The rooms were clean, bright, and comfortable, and the spa area was calm and relaxing — just what you need to unwind.

Stayed in July 2025

Only a personal point Had an Evening meal . Which was ok . I would prefer not to eat there again .

Looking over the lake Great But not possible to have Breakfast out side . Room Clean . Breakfast was enough but not that you would say wow. Reception Very Friendly and Helpfull . Free Car Park

Stayed in May 2025

breakfast - buffet-plates were refilled too slowly, so that most of the time you went back to your table without whatever you originally wanted to pick up in the first place - very limited selection and variation (especially in the non-vegan area) - coffee machine was often on pause leading to queuing - if you are a fan of muesli breakfast there isn’t an alternative to the swiss bircher muesli…for a nice wellness holiday, I would have expected differently Restaurant/ bar - only swiss alcohol (if you fancy original drinks like campari, you’ll be disappointed) - dishes varied in quality (eg vegan tartar one day delicious, another day dry and disappointing) - dinner was ok in taste and fresh in ingredients, but in total not the level we expected

- Wellness area with nice saunas and clean pool which is long enough for real swimming exercise - Very dog-friendly (dog allowed in restaurant; park right in front of hotel for quick/urgent walks; nice hiking trails accesible from hotel for longer walks) - we booked a bigger room and felt very comfy in it with a comfy bed and 2 tv’s - you can order eggs in different variations for breakfast: all of them were very good - very clean rooms and wellness area - very good thai restaurant in 100m walking distance (“thai ambiente”)

Stayed in December 2024

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Stayed in August 2025