35 General-Dufour-Strasse 2 Stock, 2502 Biel, Switzerland
#10 of 25 hotels in Biel
Guests' ChoiceBased on 11 apartment reviews
8.3Cleanliness
7.9
Comfort
8.0
Location
8.9
Facilities
7.9
Staff
8.8
Value for money
8.0
Free WiFi
8.5
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Showing 1 – 11
Reviewed: 14 October 2024
Denys
UkraineBed linen was dirty, or very old and should have been already replaced in this case. The sink was clogged. The bar on the first floor was disgusting.
Easy to enter, clear instructions, nice and friendly host. In the apartment was everything needed for stay.
Stayed in October 2024
Reviewed: 21 June 2023
Karina
SwedenThe bathroom door didn’t close, and there was only a fan and no ac. It was over a bar so not very safe for solo traveler / women.
Easy check in and check out. I liked having a fridge and a kitchen!
Stayed in June 2023
Reviewed: 1 February 2025
Stelina
GreeceThe host really needs to change the matress, it was so soft and even at some points bubbles were created. Sleeping is very important when someone books an apartment especially if there are back or neck issues. I would recommend two types of pillows for each guest, a soft one and a hard. Also, the apartment provides cooking equipment (they need to add another good chopping knife), but there is no ventilation so every odour remains in the apartment. I would recommend also dark curtains or shutters so people from opposite building can not see the guests. At the moment there is just a see-through curtain. We booked for 10 days and we kept our stuff in the bags because there was no wardrobe. Also we carried them for two floors because the apartment is on the 2nd floor but there is no elevator. The building is old and smells like old with a mix of weed smoke possible from other people living in it. There is a bar downstairs but people have no access in the building so you just meet people when you go outside the main building door.
The location is central and the communication with the host was nice. The apartment was clean and there is cleaning equipment to use if you want. There is heating so we didn t feel cold at all.
Stayed in January 2025
Reviewed: 5 February 2024
Robert
AlbaniaPerfect 😃
Stayed in February 2024
Reviewed: 20 October 2023
L
United KingdomThe white voile curtain had a stain, which looked like a blood spot to me, and the fan was too dirty (I have attached a picture of that). If you could clean that (curtains and fan), then that would be great for other guests, I think. It would be good if the owner provided a blackout curtain or just a normal curtain which can make you feel safe if you want to change clothes in the room itself or else you have to change your clothes in the bathroom only. We paid what you asked for, and I think if you could note the points which were mentioned and try to sort it out, then other future guests would benefit from it. Please provide a shelf/rack above the bed and below the TV if you think there isn't much space in the room. There's no charging point next to the bed or anywhere else apart from next to the kitchen worktop. The kitchen was clean, but the spoons, frying pan, and saucepans were dirty and not cleaned properly 😑. I had to clean it again. I didn't use the saucepan as it was way too sticky and looked very dirty. During nighttime, you can hear noise from the pub below even if the windows are closed. The bed was very soft for me. Not good for people who have lower back pain. The pillows were way too big for us. It looked like two pillows were put together in one pillow cover. I got neck pain each time I used the pillows. I just didn't use the pillow from day 2 onwards. I didn't enjoy my sleep due to the big pillows and soft mattresses. After a whole day tour, one would like to have a good rest in the room but it was not in our case. The washing machine was not in the room but in the basement which the owner didn't mention in his advertising or misguiding advertisement because I booked this property thinking that the washing machine was in the room itself. Overall, it was a pleasant stay, but as I said, there were some missing bits that the owner had to look at.
Walkable distance to the bus station. Bus no. 3 and 4 take you to the train station, which is 10 mins ride. All the amenities were close by. The bathroom was very clean. The kitchen had a fridge and cutleries were provided. The bed and towels were clean, and there was a complimentary chocolate, too. Bern, Interlaken, Lauterbrunnen, Lucerne, Geneva, Zurich, Montreux, Lausanne and Basel. Each place was almost one and a half hours (one way) of travel by train apart from Zermatt which was around 3 to 3.5 hours by train (one way). The owner was pretty quick to answer your questions. Thanks.
Stayed in October 2023
Reviewed: 29 March 2023
Colin
United KingdomThe flat was dirty, the floor had fluff balls and hair behind the doors and under basin and in the shower . The sheet was stained and the bedding was dirty and towels smelt of cigarette smoke. Being offered a reduction to stay next time wasn't what was required. The owner should have organised the room to be cleaned and bedding changed.
The studio would be great if it was clean. Good size room, basic but adequate. Washing machine in cellar ask for instructions.
Stayed in March 2023
Reviewed: 25 November 2023
Doctor
SwitzerlandThere are no comments available for this review
Stayed in October 2023
Reviewed: 4 January 2025
Bofh
SwitzerlandThere are no comments available for this review
Stayed in January 2025
Reviewed: 1 August 2023
Liv
United KingdomThere are no comments available for this review
Stayed in July 2023
Reviewed: 9 April 2023
Melek
SwitzerlandThere are no comments available for this review
Stayed in April 2023
Showing 1 – 11
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