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Reviews of EMA House Hotel Suites 4 stars

Nordstrasse 1, Unterstrass, 8006 Zürich, Switzerland

#10 of 127 hotels in Zürich

Guests' Choice

Review score

Based on 407 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 29 August 2025

    9.0
    Great option, well sound proofed and very clean and comfortable. Feels quite luxurious.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    About a 15 minute walk into central Zurich, not an issue unless the weather is bad or children tired.

    Clean, modern and spacious.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The only downside was the shower curtain, which felt outdated and caused water to spill on the floor, so we had to wipe it after every shower. The breakfast options were very limited and the same each morning. After three days, it became quite repetitive.

    Spacious and clean room. Good location, walking distance to the train station and old town.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Perfect for a family stay in Zurich.
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Size of unit, modern look, location.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Great Hotel for big families
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything is good and fantastic. But need more AC cooler. Not all the rooms is cold will AC is running. Need to improve this part. Specially if u visit Zurich in summer with heat wave. But in general I like the experience staying in EMA House hotel

    The hotel is best hotel in Zurich if u have big family. They have very big 2 Bedroom apartment. With all what u need. The breakfast in our room is fantastic with many options of bread and hot drinks and athors. Really I will book again if I will visit Zurich

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Beautiful hotel apartment in the heart of Zurich
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Plz make sure you clarify the age of your children before you go as that impacts the rate. I had to pay a bit extra upon arrival. But apart from that the property itself I have nothing bad to say! Perhaps they can consider adding Netflix to the Tv.

    It was amazing. So clean so nicely decorated beautiful aesthetic. Fresh. Great location. Lovely breakfast spread. The amenities all included were great. Everything was ready for us and the extra bed made upon arrival.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    9.0
    It’s was good overall
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The location

    The rooms

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Phenomenal staff! Most comfortable and warmest place to stay on our entire trip across Europe. Staff was amazing and hospital!

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Decent property at a high price point away from citi center, look for something similar in the citi center
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location is away from citi center ( 10-15 min walk)

    Nice clean property. Quiet

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Residential Two-Bedroom Suite with Kitchen
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Everything is perfect.

    The spacious room and the amenities in the room. I love that this room has a complete kitchen amenities and washing machine. The room also really clean and modern with a classic touch. It’s perfect for family of 5.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    I love everything about this hotel apartment. Even though it’s a bit far from the city center but the tram stop is right
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    The carpets & throw pillows are a bit dusty.

    The room is spacious and it has a complete amenities.

    Stayed in July 2025

  • Reviewed: 22 June 2025

    9.0
    We stay only for one night a family of 7 rented 2 room. It’s a beautiful gotel.
    • Leisure trip
    • Group
    • Executive One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    A bit pricey

    Gorgeous

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    Fantastic little gem in Zurich
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It was excellent

    Excellent location and facilities. Fully working A/C!

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    Comfortable suite in a great location with friendly staff
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Very comfortable, very friendly and competent staff, breakfast in suite

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    The perfect place to sleep off jet-lag and get settled in to international travel.
    • Leisure trip
    • Family with young children
    • Executive Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    We stayed here to start our trip and it was the perfect way to rest up after a long day of travel with kids. The beds were incredibly comfortable and the rooms were clean. The staff was helpful and I would highly recommend this for anyone traveling with children!

    Stayed in May 2025

  • Reviewed: 14 June 2025

    10
    Really good hotel to be chosen to stay at Zurich.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room was clean and had lots of space.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Best apartment hotel in Zurich and recommending for everyone. We will stay at this facility during our next visit to Zur
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect

    Location was little away but very near to tram station. Staff was excellent and supportive. Breakfast offering was great and size of apartment was fabulous with shiny cleaning of facilities.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    10
    Very nice high end hotel
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The shower design is flawed. Water spills out into the main bathroom floor. We had a pool of water covering a fourth of the floor. It needs better drainage or a barrier to prevent spillage. We were able to line the floor with rolled up towels to prevent spillage.

    Front staff: Very friendly and hospitable. Physical plant: Clean. Secure. Spacious. Good amenities with microwave, washer, dishwasher, nice kitchenette. Beds were very comfortable. Optional Breakfast was very filling and delicious!

    Stayed in April 2025

  • Reviewed: 26 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Just splendid!totally will book again!

    Stayed in April 2025

  • Reviewed: 7 April 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Executive One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The receptionists are pretty nice. And the location of the hotel is very convenient.

    Stayed in April 2025

  • Reviewed: 13 March 2025

    8.0
    Zürich with ample space
    • Business trip
    • Solo traveller
    • Executive One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    In the end it's a serviced apartment, not hotel. So no facilities. But it's perfect if you know

    As always. Nice to stay in a place with enough space. One bedroom apartment proper

    Stayed in March 2025

  • Reviewed: 13 March 2025

    8.0
    We enjoyed the city of Zurich and the location of Ema house is perfect.
    • Leisure trip
    • Group
    • Executive Two-Bedroom Suite
    • Stayed 3 nights

    The only thing wrong was that we could not access any cutlery or plates, which required an extra cost we were unaware of, but I did go back through the apartment details and finally found it when I was digging deep. Let's say it is not up front and centre. It is the only place we have ever stayed at that advertised as an apartment, and you have to pay extra for the utensils. You could not even access a plate and knife to cut some fruit without paying extra. We were a family of five, too. This, unfortunately, was the only letdown; otherwise, I would have given it a 10.

    The location was excellent, with the tram directly out the front. Rooms were very nice and the little touches were appreciated. E.g. Champagne bottle on New Year's Eve.

    Stayed in January 2025

  • Reviewed: 10 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Suite
    • Stayed 2 nights

    nothing

    Stayed in March 2025

  • Reviewed: 10 February 2025

    10
    If you got money, stay here. If you have budget, EMA have serviced apartment, it's look good too
    • Leisure trip
    • Solo traveller
    • Executive One-Bedroom Suite
    • Stayed 7 nights

    Nothing

    breakfast, room and location, all i happy with that

    Stayed in February 2025

  • Reviewed: 8 February 2025

    10
    Very clean, very friendly staff & perfect location
    • Leisure trip
    • Solo traveller
    • Executive One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The apartment is spacious with a lot of storage spaces. Very good location, the tram is nearby and just 5 mins away from the city centre. The apartment is really clean and they have cleaning service daily including the weekend.

    Stayed in February 2025

Showing 1 – 25

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