Reviews of Deluxe Appart & Hotel Zürich Kreis 4
Ankerstrasse 115, Aussersihl, 8004 Zürich, Switzerland
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Reviewed: 17 August 2025 · Stayed in May 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe room was clean, comfortable and well presented and had everything we needed for our one nights stay. Despite the strip club downstairs, the area seemed ok to me and I didn’t feel unsafe or encounter any issues. Contactless check in was easy to use. Free drinks and snacks was a nice touch and overall thought it was excellent value for money in an expensive city. I would definitely stay again if I was in Zurich
No lift although I was aware of this when I booked
Dear Laura, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you had a comfortable and enjoyable stay, and that you appreciated the cleanliness, amenities, and value we aim to provide. It’s great to know that the contactless check-in process worked well for you and that the complimentary drinks and snacks were a welcome touch. Thank you again for recommending us, it means a lot! We’d be very happy to welcome you back next time you’re in Zurich. Best, Deluxe Appart. & Hotel Kreis 4 Team
Dear Laura, Thank you so much for your kind and thoughtful review! We’re delighted to hear that you had a comfortable and enjoyable stay, and that you appreciated the cleanliness, amenities, and value we aim to provide. It’s great to know … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewthe room was nice and the accesories, water , drinks, fridge, cookies
the stairs to our room to many?, the neighborhood to noise
Dear Arturo, Thank you so much for your review and the high rating, we truly appreciate it! Our location in district 4 is surrounded by bars and restaurants, it's a vibrant part of the city, perfect to enjoy an energetic atmosphere. However, we understand that every guest has different preferences when it comes to the neighborhood and ambiance. Whenever possible, we’re more than happy to offer free earplugs, or change to a higher-floor room for a quieter and more relaxing stay. Best, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Arturo, Thank you so much for your review and the high rating, we truly appreciate it! Our location in district 4 is surrounded by bars and restaurants, it's a vibrant part of the city, perfect to enjoy an energetic atmosphere. How… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNewly renovated. Clean, everything was in working order. Free snack and drinks provided.
Dear Kerrie, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay with us, your satisfaction means a lot to our team. It was a pleasure having you as our guest, and we truly hope to welcome you back again soon! Best, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Kerrie, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay with us, your satisfaction means a lot to our team. It was a pleasure having you as ou… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery comfy, clean and with snacks
No elevator But did help with the luggage that was great
Hi Miriam, We’re so glad to hear you had a great experience with us, thank you for the wonderful feedback! We truly appreciate you choosing to stay at Deluxe Zurich Appart. & Hotel Kreis 4, and we hope to see you again on your next visit to Zurich! All the best, The Deluxe Zurich Appart. & Hotel Kreis 4 Team
Hi Miriam, We’re so glad to hear you had a great experience with us, thank you for the wonderful feedback! We truly appreciate you choosing to stay at Deluxe Zurich Appart. & Hotel Kreis 4, and we hope to see you again on your next visit… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewEverything in the room was extremely nice - things were way too big for the space - but very nice. It was very clean, obviously new, with fluffy towels, lovely toiletries, and a king size bed. It was hard to move around the room, we had to take turns going around everything. There was a 45 degree slope to the ceiling on one side of the room that made it necessary to bend forward or to the side significantly to avoid hitting your head (I'm 5'5") when you got out of bed on that side. And then there was the oppressive heat and lack of effective a/c.... which made it impossible to really appreciate any of the these things.
The room was listed as having air con - when we were shown to our room the digital display inside read 34.6 Celsius or 94.3 degrees Fahrenheit. The "air con" was a very small free standing unit next to the open window, thru which a hose pulling air from outside was hanging. It was not on when we entered, though we arrived at 6:30 pm. The young man only turned it on when we said "Wow, it is very hot in here". It started making cold air, but was woefully unable to counter the open window, the attic room location and the heat wave hitting the city. It was 6 degrees hotter in the room than it was outside. The hotel listing said there was not an elevator and that taking your bags up would entail stairs. What they DON'T say is that the hotel rooms they book are on the 4th and 5th floors over an adult entertainment club. We were on the 5th floor which means 6th floor in Europe. Six Flights Of Stairs. The young man who led us to our room made all kinds of apologies, promising the a/c would cool it down "before long". We took him at his word and went to find dinner. We returned at 10 pm, the room had "cooled down" to 90 degrees. I messaged the property; they apologized again. I 'slept' in damp pjs, with a wet towel over me. In the morning I called Booking.com to apprise them of the situation. They contacted the property and relayed to us the same excuses and solutions. They asked that we try to work with the property. No other solutions were offered by the property - I asked for a discount or reduction in rate and was told, "oh, I'm so sorry we are unable to do that". I checked for other accomodations in the area and everything was booked or triple the rate we had. We had 1 more night and a full day of activities booked. The promised fan arrived. The only concession we got was "free mini bar" for the almost intolerable heat in the room. The lowest temp the room reached was 87 F or 30.6 C.
Dear Patricia, Thank you very much for taking the time to share your feedback, it truly means a lot to us. We understand that your stay coincided with an intense heat wave that affected much of Switzerland, and we’re sorry to hear that this impacted your comfort. As per our conversation, we did offer you an alternative room, which you chose not to take. We also encouraged you to update us on how things were going so we could assist further on our conversation, but unfortunately, we didn’t receive any follow-up message from you that evening. Had we known you were still uncomfortable, we would have gladly taken further action to help. We also want to clarify that our listing does not advertise air conditioning, as our building is equipped with ceiling fans. In your case, we provided an additional fan as well. We truly value your feedback and hope to have the opportunity to welcome you again under more comfortable conditions, we’d love the chance to make it up to you. Warm regards, Deluxe Zurich Appart & Hotel Kreis 4
Dear Patricia, Thank you very much for taking the time to share your feedback, it truly means a lot to us. We understand that your stay coincided with an intense heat wave that affected much of Switzerland, and we’re sorry to hear that t… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe room was amazing with 5star amenities. You even get a toothbrush 😅. Many 4stars hotel don’t even treat you like this plus mini bar is inclusive
None
Dear Medelina, Thank you so much for your lovely review! We’re really happy to hear you enjoyed your stay, your kind words truly made our day. It was a pleasure having you with us, and we’d love to welcome you back anytime! Warm regards, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Medelina, Thank you so much for your lovely review! We’re really happy to hear you enjoyed your stay, your kind words truly made our day. It was a pleasure having you with us, and we’d love to welcome you back anytime! Warm regards,… Show more
Reviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe location is super convenient and easy to get around. The room has been newly renovated — all the furniture is new and everything was spotlessly clean. There were lots of complimentary snacks, coffee, and drinks (including a variety of alcoholic options), which was a lovely touch. The staff responded very quickly and thoughtfully reminded us that all of these were free. The bathroom was well stocked with amenities, the hair dryer was powerful, and the space was very smartly designed. Although there was no air conditioning, the room had a fan and a portable heating/cooling unit, which kept things comfortable. Absolutely loved it and would stay here again in a heartbeat! But honestly… I was tempted not to post this review — it’s such a gem, I kinda want to keep it a secret ：）
The hotel is located above a strip club, which was a bit surprising at first even though we were prepared for it. The red carpet at the entrance felt a bit dated, but once we stepped into the clean and modern room, we were pleasantly “deceived.” The water pressure was just a bit weak — likely due to the age of the building — but it didn’t affect usability at all. As others have mentioned, there is no elevator, but the staircase is wide and it was easy to carry our luggage up. As for noise, we didn’t experience any disturbances during our stay, though light sleepers might want to take note.
Dear Fei, Wow — thank you for such a thoughtful and generous review! We’re absolutely delighted that you had such a great stay with us and truly appreciate you highlighting everything from the location and cleanliness to the snacks, amenities, and design of the space. Your comment about wanting to keep us a secret made us smile, what a compliment! We’re so glad the room felt like a comfortable retreat, and it’s wonderful to hear that the cooling unit and fan helped keep things just right. We also really appreciate your honest feedback about the entrance and water pressure. We understand the building’s character comes with a few surprises, but we’re happy to know it didn’t take away from your experience and that our team was able to help make your stay smooth and enjoyable. Thank you again for choosing us. We’d love to welcome you back anytime you’re in Zurich, your little gem will be waiting! ☺ Warmest wishes, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Fei, Wow — thank you for such a thoughtful and generous review! We’re absolutely delighted that you had such a great stay with us and truly appreciate you highlighting everything from the location and cleanliness to the snacks, amenit… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewExcellent facilities and everything for comfort (air con needed but hopefully in planning)
A little noisy from street below
Dear Julie Thank you for your kind feedback! We’re glad you enjoyed a warm welcome and found your room comfortable. We appreciate your suggestion about air conditioning and want you to know it’s something we’re considering for the future. Thank you also for your understanding regarding the street noise, we’ll continue to do our best to ensure a peaceful stay for all our guests. We hope to welcome you back soon! Best regards, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Julie Thank you for your kind feedback! We’re glad you enjoyed a warm welcome and found your room comfortable. We appreciate your suggestion about air conditioning and want you to know it’s something we’re considering for the future… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe automated check in was easy. The room was modern. It included snacks, drinks and bathroom toiletries.
The hotel only has rooms on the 4th and 5th story with no elevator. Further I cannot recommend booking this room in the summer months. This room will remain hot the whole night. The weak ceiling fan will no circulate cold air from outside. Some of us could not sleep due to the heat.
Dear Joshua, Thank you for sharing your feedback. We’re glad to hear that you found the automated check-in easy and appreciated the modern room and amenities provided. We understand the challenges posed by the lack of an elevator and the summer heat, and we’re sorry to hear it affected your comfort and sleep. Please know that we take guest comfort seriously and are actively exploring solutions to improve air circulation during warmer months. We appreciate your honest review as it helps us improve, and we hope to have the chance to provide you with an even better experience in the future. Best regards, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Joshua, Thank you for sharing your feedback. We’re glad to hear that you found the automated check-in easy and appreciated the modern room and amenities provided. We understand the challenges posed by the lack of an elevator and the … Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe location - once the taxi driver found it - seemed a little colourful! However once we'd ascended the four flights of stairs and closed the door it was fine. The room was very comfortable. A ten minute walk to the train station.
There is no lift. The room was rather hot - we'd had to close the windows to shut out the street noise - with a ceiling fan that was inadequate.
Dear Alf Button, Thank you for taking the time to share your experience. We’re glad to hear you found the room comfortable and enjoyed our convenient location near the train station. We appreciate your understanding regarding the stairs. We’re sorry that the room felt warm and that the fan wasn’t quite enough, especially with the need to close the windows due to street noise. We’re continually looking into ways to improve guest comfort during warmer periods. Thank you again for your feedback, and we hope to welcome you back to Zurich in the future. Best regards, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Alf Button, Thank you for taking the time to share your experience. We’re glad to hear you found the room comfortable and enjoyed our convenient location near the train station. We appreciate your understanding regarding the stairs. … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe room was very nice – clean, spacious, and stylishly decorated. The bed was comfortable, and I really appreciated the quiet atmosphere and natural light. A lovely stay!
Just a heads-up: the 4th floor means a bit of a workout – no elevator, but good for the legs!
Dear Viktorija, Thank you so much for your kind review! We’re delighted to hear you enjoyed the room and found it clean and spacious. You’re absolutely right about the stairs, the 4th floor can be a bit of a climb sometimes, but we’re glad you took it in stride! Thanks again for staying with us, and we’d love to welcome you back anytime. Best, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Viktorija, Thank you so much for your kind review! We’re delighted to hear you enjoyed the room and found it clean and spacious. You’re absolutely right about the stairs, the 4th floor can be a bit of a climb sometimes, but we’re gla… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThere was no air conditioning which was very rough on an 88 degrees day
Dear Hanna, Thank you for your review. We’re sorry that the lack of air conditioning made your stay uncomfortable on such a warm day. While we don’t have air conditioning, all our rooms come with ceiling fans, and we’re happy to provide additional portable fans upon request to help keep you cool. We appreciate your comments and will continue to do our best to improve guest comfort. Thanks again for staying with us. Best regards, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Hanna, Thank you for your review. We’re sorry that the lack of air conditioning made your stay uncomfortable on such a warm day. While we don’t have air conditioning, all our rooms come with ceiling fans, and we’re happy to provide ad… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewVery beautiful, modern room with lots of great amenities like complimentary drinks and snacks, great selection of soaps, towels, toiletries, etc. The owners obviously put a lot of thought and care into the hotel. The communication and check-in, even though fully automated, was flawless.
The room was sweltering hot and despite the ceiling fan I could hardly sleep. I tried to keep the window open during the night but that only dissipated a little bit of the heat and traded it off for noise from the street. This is a great hotel if you are optimizing for a simple but modern place to sleep. Just avoid the summer months.
Dear Philipp, Thank you for your thoughtful review! We’re delighted to hear you appreciated the modern design, amenities, and smooth automated check-in process. It means a lot to know the care we put into the hotel is noticed. We’re sorry the heat made your stay less comfortable, despite the ceiling fan and your efforts to open the window. We understand how challenging warm summer nights can be and appreciate your honest feedback. We hope to explore further ways to improve comfort during the warmer months. Thank you again for choosing to stay with us, and we’d love to welcome you back during a cooler season for an even better experience! Best regards, Deluxe Zurich Appart. & Hotel Kreis 4
Dear Philipp, Thank you for your thoughtful review! We’re delighted to hear you appreciated the modern design, amenities, and smooth automated check-in process. It means a lot to know the care we put into the hotel is noticed. We’re sorry… Show more
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewThe apartments have recently been upgraded, and the furniture is very functional and nice. It is run like an Airbnb and the host was very responsive.
The rooms are heated by an antiquated hot water radiator system. While the furniture is new, the valve to the radiator has not been replaced and could not be shut off at night. It was cool outside so we could open the window, but it was right above the nightclub in the building. Thus the room was too hot and outside noise made it difficult to sleep.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReally nice place to stay. Very clean + good location and good, fair price. Nothing to complain about
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe hotel was in a great location. The room is small but very nice with a comfortable bed and pillows. The staff was kind and accommodating.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified review