Reviews of Hotel Crystal 3 stars
Dorfstrasse 45, 6390 Engelberg, Switzerland
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe staff was super friendly and lovely. The suna fre of charge and with plenty of space and options for everyone. The food delicious.
N/A
Thanks a lot for your lovely feedback. Hope to welcome you soon again
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewAll the staff members are good looking, sweet charming and really helpfull even in the Hotel and the Restaurant.
Thank you very much. Hope to welcome you soon again. Your Crystal Team
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAlmost perfect. Everything was good.
Breakfast was good, but the same breakfast every day. If staying for shorter time (1-3 days,than it is OK). We stayed 5 nights, so wanted something different. If breakfast would be different (ar least something different), than it would be 10 out of 10.
Thanks for the feedback and the advice. Happy you have enjoyed your stay. Your crystal Team
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great, staff was super helpful and friendly, location close to the train station was ideal for me.
Thank you very much. Your Crystal Team
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThey staff are friendly and helpful. I like their smiling faces including the cleaning ladies! Not to mention, the location is great. It's super close to the train station and convenience store.
Thanks so much from all uf us :-) Hope to welcome you soon again Your Crystal Team
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewExcellent hotel in prime position, close to train station and other facilities. The staff are all so friendly and helpful, nothing is too much trouble, they make you feel very welcome. The rooms are large and well appointed with daily cleaning. Buffet breakfasts provide a good start to the day with a variety of food on offer. Evening meals also provide a wide choice on the menu with well prepared and very tasty courses, most welcome after a good days hiking in the surrounding mountains!
Thank you for such a nice review. We are happy to hear that you had a nice stay in our hotel and everything was weel delivered. Thank you very much and looking forward to see you again
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewDecent room with a balcony stating at the mountains and a great sauna etc area. The staff/owners are also lovely.
Like every hotel in Switzerland, the bedding is too hot for summer.
Thank you John for your review. We are glad that you had enjoyed your time here and we look forward to welcome again in the hotel
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe property is accessible to everything. It’s in the middle of Engelberg. Walking distance to the Gondola to Titisee / Trüebsee. The room was clean.
1. Unfortunately even though the room is accessible, the room was not built with a good ventilation system. We had to keep opening the window for better air. We couldn’t sleep well. 2. Upon checking in.. ask for the tourist card/discount for gondolas ticket, cause with us they forgot to mention it and we had to apparently check the room for any displayed paper about it and it was hidden behind the tea counter. 3. The kettle needs an adapter that was not in the room and the reception is closed in the evening so we did not get to use it until the last day. So don’t forget to request for that too. 4. When using the sauna, there is no water only an empty pitcher which we ourselves have to fill it with water from the sink where the toilet is. The doing it ourselves is no problem, but taking it from the toilet area was not really pleasant. 5. Breakfast could be warmer.
Good afternoon Ms. Amelita, thank you for your feeback. It is our main goal to give the best service possible. We will consider your concerns and we look forward to a next visit. Hotel Crystal
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewNice room, excellent customer service, very good breakfast, central location
Thank you very much for your lovely feedback Your Crystal Team
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat comfortable stay for two over four nights. Hotel is right next to the station but it's not noisy (our room was on the third floor). Nice breakfast included. Had dinner twice in the restaurant - good also.
Thank you very much for your lovely feedback. Happy to hear...
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation, staff, rooms and cleanliness
Price
Thanks for the super feedback. Have a lovely week Your Crytstal Team
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe location and the breakfast
My room is opposite to another hotel, very noisy even at midnight
Thank you for your comment. Yes unfortunatly if the weather is super the guest like to seat outside on ther balcony until late witch is not so nice for the one who like to sleep Your Crystal Team
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewPerfectly located with nice Mountain Views, accessible , cleaniness, good breakfast, play area for kids
Thank you very much. Hope to welcome you soon again. Your Crystl Team
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewI was a little concerned when I realized how close the hotel was to the train station, but I needn’t have worried - the whole town is clustered right around the station, trains are infrequent, and they slow down as they approach the terminus, so there was no train noise at all. The restaurant was lovely and convenient, and the breakfast was simple but delightful - I especially appreciated the array of local cheeses, which were delicious.
The room was a little warm (it was an unusually hot day in Engelberg) and there was no fan or way to open the window more than a crack to cool it down. The street below was also a little noisy with crowds of tourists staying across the street, but that is not the fault of the Crystal.
Hi Abby, Many thanks for your comment. Happy that you have enjoyed your stay. Normaly the windows can be complet be opended. So in the night its cooling down fast. But I will check the room if something is not ok. Thanks for your feedback so we can check it. Hope to welcome you all soon again. Have a good time Your crystal team
Hi Abby, Many thanks for your comment. Happy that you have enjoyed your stay. Normaly the windows can be complet be opended. So in the night its cooling down fast. But I will check the room if something is not ok. Thanks for your feedback… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGorgeous hotel, close to al amenities, very good breakfast, fabulous view from the bedroom. Staff were exceptionally friendly. Good food
Having to leave😂
Hi Margaret, Thanks for your funny feedback. If the only bed thing is that you have to travel home than we are more than happy. :-) Hope to see you soon again Your Crystal Team
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe location and friendliness of staff were great as was the evening meal.
I can't think of anything.
Thank you very much for your lovely feedback. Happy to hear that you had a nice stay with us. See you next time Sandra
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewthey arrange the great room for us to have more conformable stay and have a good mountain view.
Good afternoon Choy, thank you for your kind words. We are happy to hear that you had a nice stay in the hotel. We hope to see you again in the future. Hotel Crystal
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewStaff was exceptionally friendly and helpful!
Dear Kamil, thank you for your kind review. We are happy to hear that you had a nice stay in our hotel. Looking forward to your next visit. Hotel Crystal
Reviewed: 30 April 2025 · Stayed in April 2025
Verified review