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  5. Reviews of Sorell Hotel Arabelle

Reviews of Sorell Hotel Arabelle 3 stars

Mittelstrasse 6, Langgasse-Felsenau, 3012 Bern, Switzerland

#37 of 44 hotels in Bern

Guests' Choice

Review score

Based on 308 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Great hotel for the one night we had in Bern.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No on-site parking.

    Good location to where we wanted to be.

    Stayed in July 2025

  • Reviewed: 26 August 2025

    7.0
    Very spacious rooms, enjoyed our breakfast.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very spacious rooms.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Everything you might expect.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Check in had only one terminal and was a bit confusing if you booked via booking.com. Minor shower cubicle door problem.

    Good location a walk from the station. Nice breakfast with lots of choice.. clearly trying to.cut their environmental footprint.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable spacious room, nice breakfast, conveniently located near bus stop not too far from main station. Easy self check-in process

    Stayed in July 2025

  • Reviewed: 10 July 2025

    7.0
    Okay choice for Bern
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Minimal contact with staff. Single room nicely set-up, breakfast standard continental. Would have helped if hotel had pre-advised limited reception hours (confirmation issued 5 months earlier mentioned only those on weekends, which did not apply here). Also transport voucher should be issued 24 hours prior to arrival or at least on the morning thereof. Easy to reach by public transport.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    In one room we haven't find the codes for the public transports. We had to ask to the staff by telephon because after 4.00 pm the reception is closed. They were very friendly and helpful, but this has caused a significant loss of time. In the other room the codes were handŵritten and we couldn't decipher properly one of them. That could be managed better, I think

    Friendly staff

    Stayed in June 2025

  • Reviewed: 9 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Tip for future travellers: street parking is limited to 1 hour. But use Parcandi underground parking in the parallel street. Just 10 CHF per 24 hours.

    Easy self check-in. Spacious room for the family of 4. Everything clean and nice. Great breakfast!

    Stayed in June 2025

  • Reviewed: 7 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location,staff,breakfast

    Stayed in June 2025

  • Reviewed: 30 May 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Reception works till 4:30 pm and if you want to leave your luggage, you will need to go to the partner hotel

    Comfortable small hotel with a nice breakfast. The room has a lot of small nice things like an umbrella, cookies, sparkling water, etc.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Larger pillows would be appreciated

    Ambience, location and staff all very good

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Good hotel, very convenient to Uni Bern and train station
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    Since the hotel has no staff after 4 pm it was a bit tricky to check myself in. That is a bit stressful when you first arrive and are tired. Most check-ins at hotels happen from 6-10, this could be foreseen. Some colleagues had trouble with their Bern pass login and with no staff at the desk it could not be fixed

    The hotel was extremely convenient for a meeting I was attending at Bern University. It was also very easy to reach from the train station. The room is a good size, with a desk for working. I appreciated that the outlets were compatible with European plugs and not only Swiss ones. Breakfast was convenient and tasty. I also liked the self-serve tea in the lobby in the evenings.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    9.0
    Good hotel in Langasse area
    • Business trip
    • Couple
    • Triple Room
    • Stayed 1 night

    Check-in was a bit long but manageable. The rooms lack a bit of charm.

    Good hotel in Langasse for a short or long stay. Large rooms, well equipped and quiet. Breakfast is good with a view of a nice street.

    Stayed in February 2025

  • Reviewed: 17 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was small, specially the shower cubicle was small for a big person.

    Staff was very helpful. They arranged us a late check in and was given very clear instructions. Room was spacious and bath room had a heated floor which was a bonus.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a little small. The reception was closed after 16:00. The self-checkin wasn't easy because of a few IT problems.

    Breakfast was nice. Kind crew. Good location.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location close to university and center.

    Stayed in April 2025

  • Reviewed: 9 March 2025

    9.0
    Great stay in Bern
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    A quiet area with good cafés, student area near to university and 15 minutes walk from train station. Comfy rooms with a good choice for breakfast.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    8.0
    Comfortable for good price
    • Business trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no parking on site, it was complicated to pay the parking outside, the second day I parked in the underground parking 2 block away from the hotel. Double bed is actually 2 single beds together.

    Breakfast was simple but good, hotel is very clean and the room is spacious. Shower was good and

    Stayed in February 2025

  • Reviewed: 16 February 2025

    7.0
    was good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    thereis no small fridgeder in the room

    privacy good

    Stayed in February 2025

  • Reviewed: 24 January 2025

    8.0
    Perfect for a bussines trip.
    • Business trip
    • People with friends
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast could have been better as well as a fridge in the room could be included.

    Receptionist was very welcoming and the room was clean.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    7.0
    Good overall, needs some more attention such as ensuring that there is toilet paper.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Zero toilet paper. Not even a back up (spare) roll. Toilet was dirty when you lift the lid (towards the back area).

    Location, breakfast, room was nice too.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower broke in my hands and it was a nightmare to shower :(

    Location and cleaniliness.

    Stayed in November 2024

  • Reviewed: 15 December 2024

    9.0
    Good value for money, nice breakfast
    • Business trip
    • Couple
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The checkin automat shows the room number just once. As we missed that we had to check all rooms with the keycard. But it was stupid us :)

    Self Checkin Clean Good location

    Stayed in November 2024

  • Reviewed: 8 December 2024

    8.0
    Room is large and clean.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Nobody for check in (around 6pm). The self check-in was OK but I'm lucky I remembered the room number because it is not written anywhere at the end of check-in and I have no clue how I would have been able to find it Breakfast was not bad but not much choice and nobody to add any missing items. No Swiss channel on TV in French or Italian.

    Location was 5 min from work so exactly what I needed. Room was quite large and clean. Bed was comfortable.

    Stayed in December 2024

  • Reviewed: 6 December 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    I needed a replacement light bulb for the desk lamp and asked early in the morning but it was never replaced. The light in the room was not optimal for working.

    Stayed in December 2024

Showing 1 – 25

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