Nothing negative to say about this property .

The location , very clean , lovely staff

Stayed in August 2025

Unfortunately, the AC in our room that day was broken. They were able to relocate us to a smaller room, but we’ve had adequate AC.

Good location in the old town area. Staff was friendly. The hotel was clean and quiet.

Stayed in August 2025

Great location and great base to explore the city from. Compact, clean, comfortable room.

Stayed in August 2025

Room was small.

Well places for exploring. Staff were friendly and helpful.

Stayed in August 2025

- breakfast really poor with the same dishes daily

- centrally located with quick access to all the facilities of the city

Stayed in August 2025

The area around the hotel is run down.

It was a noisy location being close to the train station, which is what we wanted.

Stayed in July 2025

It was a hot day and my room was one of a few left with no air conditioning. Tiny room.

Central location in the pedestrian old town, very clean room and bathroom, comfortable bed, nice bedlinen. I had a quiet room on the courtyard side. Friendly and helpful staff. I was compensated for the air conditioning not working. Big buffet breakfast included in the room price. I could leave my luggage after check-out.

Stayed in August 2025

Very simple room for the price paid, but that seems to be standard in an expensive place like Switzerland. Lobby smelled like cigarettes from people smoking outside.

Great location in the heart of old town Zürich. Very convenient for walking to restaurants and sights around Zurich. Despite being in a loud area, the hotel was well soundproofed and very quiet. Beds were comfortable. Breakfast was made fresh and had lots of options to choose from. Front desk staff was very helpful.

Stayed in July 2025

Nothing to complain about. Clean, no frills hotel.

Staff were friendly, welcoming and extremely helpful! The hotel is just a 5-10 minute walk from the train station and perfectly situated in Old Town. Walkable to everything.

Stayed in July 2025

The breakfast was buffet style with lots of choices.

Stayed in July 2025

More expensive for this level of accommodation compared to other cities.

Rooms were very Clean and Pleasant Great location with a lot of restaurant options nearby and walking distance to the main train station. Friendly Staff

Stayed in July 2025

We did not like the creaking of the laminate flooring with every step. The glass door to the bathroom is not a good choice, it is too translucent, if you use the bathroom at night the light wakes up your partner. The air conditioning is very convenient when it is hot in the summer, as the room is on the top floor, but unfortunately the temperature is not adjustable, only the strength of the fan. Unfortunately, even with the air conditioning on, the room was warm in the evening on hot days.

The hotel is really located in the heart of Zurich's Old Town, within walking distance of major attractions, the train station, shops, restaurants and tram stops. The staff are very nice, helpful and polite. The breakfast had a wide choice, everything was delicious. The room size is quite good, the bed is comfortable, the soundproofing of the window is great. No loud street noises were noticeable on a Saturday night with the window closed. The best service was the lent mobile hotspot, which allowed us to surf the internet and search for information anywhere. The chocolate on the pillow was very nice on our arrival.

Stayed in July 2025

Central location. Clean and comfortable

Stayed in July 2025

Price

The staff was super helpful and pleasant. Location was great . We got an early check in even without asking .

Stayed in July 2025

Some of staff from breakfast

Breakfast and location

Stayed in July 2025

A/C blew directly on to bed. Should add a diffuser.

Quieter than expected based on location. Also enjoyed the fresh cooked eggs and dripped coffee every morning

Stayed in July 2025

The prostitutes leased half of the building a block away, however, you can see or interact with them only after dark, when you park in the underground garage.

The property is located in the center of the old town, which has its advantages and disadvantages. Too crowded and the prostitutes are occupying half of the building block away, however, you can see them only after dark when you are parking in the hotel’s rented underground parking garage. The other side of the river was much better. Next time, I would stay there. However, they served a pretty decent breakfast and the staff were always helpful. Overall the Switzerland is a must-see and must-visit country. And you forget about any disadvantages after walking in nature.

Stayed in July 2025

Room was a little small for two people.

Friendly and service oriented Staff. Hotel was centrally located and very clean. Breakfast was excellent.

Stayed in June 2025

?

Breakfast was great

Stayed in June 2025

Room air conditioner did not work except on the 4th night.

Breakfast was excellent with a wide variety of choices. The hotel is ideally placed with access to eating places, shops and the central railway station.Magic Mark was amazingly friendly and welcoming and extremely helpful in responding to all our requests. He is a great asset to Hotel Alexander!

Stayed in June 2025

I wish the minibar had some snacks in it, instead of 6 drinks for one person staying one night I wish I had a way to make myself coffee inside the room. I like to drink a coffee first thing in the morning

Spacious room, clean, with AC, good sound insulation, good bedding, good shower, good breakfast, the staff was superb

Stayed in June 2025

Rooms are on a smaller end.

The location is good as it gets

Stayed in May 2025

Bathroom didn't have place to put stuff, no hooks to hang towels/clothes

Location, customer service

Stayed in May 2025

It was a bit pricey, but to be expected.

Near Zürich HB, great location. Very clean. Good breakfast (they even have gluten-free/lactose-free options). Will stay again.

Stayed in May 2025