Reviews of ibis 3 Lacs Neuchâtel 2 stars
Le Verger 1, 2075 Thielle-Wavre, Switzerland
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReception staff were very friendly and helpful
Location a little out of the way but we knew that when we booked it. Quite expensive for an Ibis but I suppose it is Switzerland
Dear David, Thank you for your feedback. We are delighted to hear that our reception staff made your stay pleasant. We appreciate your understanding regarding our location and pricing, reflective of the Swiss market. Best regards, ibis 3 Lacs Neuchâtel
Dear David, Thank you for your feedback. We are delighted to hear that our reception staff made your stay pleasant. We appreciate your understanding regarding our location and pricing, reflective of the Swiss market. Best regards, ibis 3… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewFriendly staff, good breakfast with waffles. Safe locked storage area for bicycles
Located on edge of town so not many services but good restaurant across the street. Would be great if there were more hooks in bathroom/room and a hot water pot
Dear Lori, Thank you for your kind words about our staff and breakfast. We appreciate your suggestions regarding additional hooks and a hot water pot, as we continuously seek to enhance our guests' experience. We hope to welcome you back soon for another pleasant stay. Best regards, Fatima / Réceptionniste ibis 3 Lacs Neuchâtel
Dear Lori, Thank you for your kind words about our staff and breakfast. We appreciate your suggestions regarding additional hooks and a hot water pot, as we continuously seek to enhance our guests' experience. We hope to welcome you back s… Show more
Reviewed: 25 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewLocation next to industrial area where I was working
Feeling of an “old” hotel. It should be retrofitted. Really expensive for what it is.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewRoom is perfect staff also again
Dear Rampa, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our rooms perfect and appreciated our staff's service. Your feedback is greatly valued as we strive to provide an exceptional experience for all our guests. Best regards, Fatima / Réceptionniste ibis 3 Lacs Neuchâtel
Dear Rampa, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our rooms perfect and appreciated our staff's service. Your feedback is greatly valued as we strive to provide an exceptional exp… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewLocation is good if you need quick access to highway / roads. Clean.
Rooms are a bit outdated. Breakfast could be better.
Dear Boštjan, Thank you for your feedback regarding your stay. We appreciate your comments about our location and cleanliness. We acknowledge your concerns about the room decor and breakfast quality, which we continuously evaluate to enhance our guest experience. Best regards Lourdes ibis 3 Lacs Neuchâtel
Dear Boštjan, Thank you for your feedback regarding your stay. We appreciate your comments about our location and cleanliness. We acknowledge your concerns about the room decor and breakfast quality, which we continuously evaluate to enhan… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 December 2024 · Stayed in November 2024
Verified reviewReviewed: 1 December 2024 · Stayed in November 2024
Verified reviewReviewed: 28 November 2024 · Stayed in November 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified revieweating in room didn't work
Dear Antonio, we thank you for your feedback. We are delighted to hear that you had a pleasant stay with us. We apologize for the inconvenience encountered with the heating. Your feedback is valuable to us and we would have liked for you to inform us on-site so that we could have changed your room. Yours sincerely, ibis 3 Lakes Neuchâtel.
Dear Antonio, we thank you for your feedback. We are delighted to hear that you had a pleasant stay with us. We apologize for the inconvenience encountered with the heating. Your feedback is valuable to us and we would have liked for you to… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewLarge and clean room, comfortable bed, big tv, separate toilet, good location
No air condition
Dear Iva, thank you for your positive review. We are glad you enjoyed our spacious and clean rooms, comfortable beds, and convenient location. We look forward to welcoming you back soon. Best regards, ibis 3 Lacs Neuchâtel.
Reviewed: 26 July 2024 · Stayed in May 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewThe price and the staff
Without an air conditioner the rooms become a sauna during hot days
Dear Saulo, Thank you for your feedback. We appreciate your comments on the price and staff. We apologize for any discomfort caused by the room temperature. We will install air conditioner in some rooms in few days. We hope to welcome you again. Best regards, Milena, GM ibis 3 Lacs Neuchâtel.
Dear Saulo, Thank you for your feedback. We appreciate your comments on the price and staff. We apologize for any discomfort caused by the room temperature. We will install air conditioner in some rooms in few days. We hope to welcome you … Show more
Reviewed: 18 July 2024 · Stayed in June 2024
Verified reviewvery nice..everything yoy need..👍
Dear Albert, Thank you for your kind words! We are delighted to hear that you found our hotel nice, friendly, and helpful. We strive to provide everything our guests need for a comfortable stay. We look forward to welcoming you back soon! Best regards, Fatima / Réceptionniste ibis 3 Lacs Neuchâtel.
Dear Albert, Thank you for your kind words! We are delighted to hear that you found our hotel nice, friendly, and helpful. We strive to provide everything our guests need for a comfortable stay. We look forward to welcoming you back soon! … Show more