Reviews of Retro Suites Hotel 4 stars
2 King Street West, N7M1C6 Chatham, Canada
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation Design
Boring room Room was not dark Small bed Uncomfortable pillows and mattress Air No restaurant on Sunday
Thank you for sharing your feedback, Anthony. We're sorry to hear some aspects of your stay didn't meet your expectations. We appreciate your comments and we will take them into account as we work on improvements. We are always working to improve, and your input helps us do that. We hope to welcome you back for a more comfortable and enjoyable stay in the future!
Thank you for sharing your feedback, Anthony. We're sorry to hear some aspects of your stay didn't meet your expectations. We appreciate your comments and we will take them into account as we work on improvements. We are always work… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEmployees and devor were ON POINT!
Stairs to Rock & Roll
Thank you for the great review David! We hope you can visit us again soon!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe hotel was unique, chic and comfortable. So fabulous!
Nothing.
Thank you so much for your review, Cristal. We are so happy to hear you enjoyed your stay with us! We hope to welcome you again in the future.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe hotel was great. Loved the eclectic decorations in all the halls.
Our only disappointment was the room. Although the ceilings were high in the room was large, some of the decorating seemed to have a dated feel.
Thank you for your kind words — we're glad you enjoyed the hotel's unique décor in our hallways. We appreciate your feedback on the room and will keep it in mind as we continue to improve. We hope to welcome you back soon!
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation and staff were excellent. Fast convenient check in
Our room had no place to hang clothes and not a hanger available. The storage while in theme was not conducive to unpacking
Thank you for your review David, Thank you for your kind words about our location, staff, and check-in process — we are glad you had a smooth arrival. We appreciate your feedback about the room storage and lack of hangers. We are sorry for the inconvenience and will look into ways to improve functionality without compromising the theme. We hope to welcome you back soon for an even better stay!
Thank you for your review David, Thank you for your kind words about our location, staff, and check-in process — we are glad you had a smooth arrival. We appreciate your feedback about the room storage and lack of hangers. We are sorry for… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewBed was poor -possibly old ! We did complain about it& they said they would look into it!!
Thank you for your feedback. I want to ensure that this was followed up on. Can you provide me with the room number that you stayed in?
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFabulous boutique hotel! The hotel was incredibly well decorated in a very interesting way. Our room was huge and again, very uniquely decorated. Loved the full-size refrigerator, stove, dishwasher and microwave. It was extremely clean and the AC worked beautifully.
Not the greatest view out the windows on the one side of the hotel, but that didn't matter
Thank you for the great review Reid! We are glad you enjoyed the hotel and our SOHO room. We hope you can visit us again soon!
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewSuper cute I’m not sure if an artist owns this building or what cuz who does this much work?
Like no hand soap weird amenities missing but didn’t really matter.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThey always make us feel special.
Everything is excellent.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewI liked the design, architecture, and decorations of the hotel: a brilliant reimagining of the space.
I hated the overhead shower.
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewGreat accommodations, perfect location, helpful and friendly staff!
Thank you for the amazing review Bronwyn! We are glad you enjoyed your stay and we hope to see you again soon!
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThis is a wonderful hotel - a gem in a small city. The artful display of artifacts throughout the hotel makes walking through the hotel so interesting. This is truly Chatham's treasure!
That there was no restaurant operating at the time we stayed. However, one will open in May.
Thank you for the amazing review Natalie! We are sorry that our restaurant wasn't open during your stay, but hope you are able to visit again and try out the new restaurant when it opens!
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe property was stunning, the staff was amazing I can’t wait to go back
Thank you for the amazing review Cheryl! We hope to see you again soon!
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewI loved that it had a mini fridge and a microwave. Gave us the option of putting our leftovers away and warming them back up later.
The bed was very uncomfortable. We both woke up with sore backs. The TV was also too far away to enjoy any programs
Hello Roxanne, Thank you for sharing your feedback. We're truly sorry to hear that the bed wasn’t comfortable for you, and that you experienced discomfort during your stay. We understand how important a good night's sleep is, and we will be sure to pass along your comments to our team to assess the bed quality. Additionally, we apologize that the TV placement wasn't ideal for your viewing pleasure; we will review the room layout to see how we can improve this. We hope you’ll consider staying with us again in the future, and we’ll work hard to make your next visit even better. If you have any further suggestions or comments, please feel free to reach out. The Retro Suites.
Hello Roxanne, Thank you for sharing your feedback. We're truly sorry to hear that the bed wasn’t comfortable for you, and that you experienced discomfort during your stay. We understand how important a good night's sleep is, and w… Show more