8.5

Reviews of Holiday Inn Hotel & Suites Red Deer by IHG 2 stars

33 Petrolia Drive - Gasoline Alley , T4E 1B3 Red Deer, Canada

  • Robert

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Cheryl

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Worgan

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
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  • Larry

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Breakfast was excellent.

    N/A

    Property response:

    Thank you for taking the time to review our property! We are so pleased to see that we will be your #1 place to stay in Red Deer! We love to hear that !! Hope to see you again the next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    13 August 2025
  • Kyla

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Clean, quiet, comfortable beds

    No free breakfast

    Property response:

    Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay with us. We would love to see you again the next time you are in Red Deer and get you to have a 10/10 stay!

    Holiday Inn Hotel & Suites Red Deer by IHG
    13 August 2025
  • George

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Great clean room

    Eliminate traffic noise

    Property response:

    Thank you for taking the time to review our property. We are so pleased to see that you had a 10/10 stay with us! We hope to see you again the next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    25 July 2025
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  • April

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Hotel was clean and staff was friendly. The rooms were comfortable.

    Breakfast was quite expensive ($50 for 2 people). Paying 200 a night with no breakfast was not a great value.

    Property response:

    Thank you for taking the time to review our property. We are so pleased you had a good stay with us and we will be sure to pass along the information about the breakfast. We do take all our guests feedback as opportunities to learn on how we can make our guests stays better. We hope we have another opportunity to serve you again the next time you are in Red Deer.

    Thank you for taking the time to review our property. We are so pleased you had a good stay with us and we will be sure to pass along the information about the breakfast. We do take all our guests feedback as opportunities to learn on how… Show more

    Holiday Inn Hotel & Suites Red Deer by IHG
    22 July 2025
  • Matthew

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    It is off the main highway and close to restaurants. Family room was great.

    Nothing

    Property response:

    Thank you for taking the time to review our property. We are so pleased you enjoyed the spacious, family suite at our property. We do hope that we will have another opportunity to serve you again the next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    22 July 2025
  • Rick

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    The front end Clerk was Awesome!

    Property response:

    Thank you for taking the time to review our property! We are so pleased that you had a 10/10 stay with us ! Thank you you for the kind words about our staff, we will be sure to pass this review on to them.

    Holiday Inn Hotel & Suites Red Deer by IHG
    22 July 2025
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  • Paden

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    I booked the room because it said online that it had a spa bath. When I arrived I was informed it didn’t and there was no other rooms available.

    Property response:

    We apologize that the room type requested was not what you had booked through booking.com. We are not sure if the hotel was not informed correctly or if the request did not come through. Either way we will look into the issue so that we can prevent this from happening again. Thank you.

    We apologize that the room type requested was not what you had booked through booking.com. We are not sure if the hotel was not informed correctly or if the request did not come through. Either way we will look into the issue so that we … Show more

    Holiday Inn Hotel & Suites Red Deer by IHG
    21 July 2025
  • David

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The breakfast was very good but was disappointed the restaurant was not open on Monday evening. The location was good as it was easy to take Uber to/from my destinations.

    The restaurant being closed on the Monday was disappointing.

    Property response:

    Thank you for taking the time to review our property. We do take all of our customer feedback, so we can continue to grow and learn to give our guests the best service possible. We will make sure we pass this message on to the team in Boulevard. We do hope we have another opportunity to serve you again the next time you are in Red Deer.

    Thank you for taking the time to review our property. We do take all of our customer feedback, so we can continue to grow and learn to give our guests the best service possible. We will make sure we pass this message on to the team in Bou… Show more

    Holiday Inn Hotel & Suites Red Deer by IHG
    21 July 2025
  • Anonymous

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    location was farther than expected but was very nice very clean rooms and very comfortable amenities

    i hotel restaurant service was very very slow

    Property response:

    Thank you for taking the time to leave us a review. We are pleased you enjoyed your stay and we will make sure that we pass your review on to our team in Boulevard so that they are aware as we take all of our feedback, so we can continue to give our customers the best service possible.

    Thank you for taking the time to leave us a review. We are pleased you enjoyed your stay and we will make sure that we pass your review on to our team in Boulevard so that they are aware as we take all of our feedback, so we can continue t… Show more

    Holiday Inn Hotel & Suites Red Deer by IHG
    11 July 2025
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  • Don

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    We had a problem with our room the first night. The staff moved us courteously the next day and made an adjustment to our bill with no nit picking.

    K

    Property response:

    Thank you for taking the time to review our hotel. We apologize that you had issues with your room, but very glad to see that we were able to accommodate you and your family. We hope to see you again the next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    11 July 2025
  • Ben

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review
  • Jenna

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Restaurant was great room was clean staff for friendly and accommodating

    Property response:

    Thank you for your review. We are so pleased to see that you enjoyed your time at Boulevard and the clean spacious rooms on the hotel side. Hope to see you again the next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    11 July 2025
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  • Michael

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Tv was nice and big

    Spa tub sucks .don't go if you want 2 people I the spa tub at once it's a 1 man only and too much money .

    Property response:

    Thank you for taking the time to review our property. We apologize the at the amenities in the room did not meet expectations and we receive all feedback so we can continue to grow and give our customers the best service possible.

    Holiday Inn Hotel & Suites Red Deer by IHG
    11 July 2025
  • Smith

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
  • Carollynn

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Thank you for taking the time to review our property. We are so pleased to see that you had a 10/10 stay with us! We hope to see you again the next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    25 June 2025
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  • Darrell

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Melanie

    Reviewed: 2 June 2025 · Stayed in March 2025

    Verified review

    L9cation, clean, comfortable!

    Property response:

    Thank you for leaving a review. We are so pleased to see that you had a 10/10 stay with us!!

    Holiday Inn Hotel & Suites Red Deer by IHG
    10 June 2025
  • Tim

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Danny

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
  • Terra

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Staff were friendly & King Suite was fantastic!

    Breakfast buffet should be included in the price.

    Property response:

    Thank you for taking the time to review our property. We are so pleased to see that you enjoyed your stay with us. Great to see that you enjoyed our spacious rooms. We hope to see you again next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    16 May 2025
  • Tracy

    Reviewed: 9 April 2025 · Stayed in April 2025

    Verified review

    I love the new text service, any questions were very quickly answered. The building is getting tired. I booked a king suite and they lack of extras was missed. Real cheap disposable dishes, only two towels, no robes and the uncomfortable sofa will guarantee I will never upgrade a room. I am certain for the cost you could do much better.

    Property response:

    Thank you for taking the time to review our property. We take our customer feedback so we can continue to give our guests the best hotel experience possible. We apologize that we did not meet your expectations and I can assure you that we will send your comments on to the owners. We really appreciate the honest feedback. We do hope that we will have the opportunity to serve you again.

    Thank you for taking the time to review our property. We take our customer feedback so we can continue to give our guests the best hotel experience possible. We apologize that we did not meet your expectations and I can assure you that we… Show more

    Holiday Inn Hotel & Suites Red Deer by IHG
    10 April 2025
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  • Daugherty

    Reviewed: 3 April 2025 · Stayed in April 2025

    Verified review

    Friendly staff, kids loved their own room

    Property response:

    Thank you for taking the time to review our property. We are so pleased to see that you and your family enjoyed the room! We do hope we have another opportunity to serve you again the next time you are in Red Deer.

    Holiday Inn Hotel & Suites Red Deer by IHG
    10 April 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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