5.5

Reviews of Hotel La Residence du Voyageur 1 stars

847 Sherbrooke East, Plateau Mont Royal, H2L 1K6 Montréal, Canada

  • Ahmed

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Sitadaya

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Avoid this hotel

    well to begin, the entrance was a hazard, loose pavers, the room was not like in the pictures, I can send you pics to validate my point, the room was hot, had to turn the window unit on, this took more than an hour to cool the room. the bathroom had a sewer smell, and the shower had no pressure, it was hard to shower when there's barely water coming out of it. The toilet seat was broken. we told the staff about it but nothing was done. I wouldnt want anyone else to experience this.

  • Anonymous

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    All of the facilities were clean and worked well. Staff was very accommodating when my train ran late.

    Bathroom was very narrow and weirdly shaped. The room's AC was just ok.

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  • Phan

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The location is okay for me.

    I didn't like the way staff can block the money on credit card. Take longer to get money back. I think, before the clients decide to leave, staff should check the room, not behind.

  • Queenie

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    We stayed on July 11th to July 14th 2025 and it was $521 after tax for three nights (with a third party discount from Booking.com), which was cheaper than most hotels at the time of booking. We called their facility to inquire about their utilities and they always picked up the phone, patiently answering questions. They were also very responsive on Booking.com's messaging system. The two double beds looked clean, no stains on the sheets or pillows. The TV was working fine and we liked that we could watch Netflix! The wi-fi was fast. The washroom looked recently renovated. We had a mini fridge. There was an A/C in the room which you can adjust. Our room remained cool despite the hot weather outside. They also let us borrow their water boiler upon request. The location was about a 5 minute walk from the Sherbrooke Station, connecting the orange line. It is also one stop away from Berri-UQAM, which connects all four lines of Montreal's metro. They allowed us to leave our luggage there after check-out at no cost. The younger male receptionist can speak both English and French. The $200 deposit was held on the day of check in and immediately returned/dismissed upon check out. We are satisfied with our stay.

    On Saturday, the elevator stopped working and so it was a bit of an inconvenience taking the stairs up to the fourth floor. Someone was to come and repair on Monday, but we had to check out by then and carry our luggage down. We saw a few bugs on the floor, which we believe came from the bathroom drainage hole due to the moisture or escaped through the window between the A/C. The walls/ceilings are on the thinner side, as you can sometimes hear people outside your room and above you, although we were located closest to the stairs/elevator.

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  • 3.0 Poor
    Sherifi

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
  • 3.0 Poor
    Anonymous

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review

    Everything

  • Benjamin

    Reviewed: 15 July 2025 · Stayed in June 2025

    Verified review
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  • Stephane

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Old building, could be cleaner.

    Could have been cleaner.

  • Carman

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    Amazing location and value, just a few minutes from Sherbrooke station and some amazing neighborhoods. Smooth, curt and easy check in and out. Clean room, bathroom, bedding and towels. Soap and shampoo. Mini fridge.

    Listen, it was honestly completely fine, and amazing for the price, but certainly not luxurious. A nice bed that wasn't the cushiest. A bit of a tight squeeze in the bathroom. A few minutes for the shower to get hot up on the 5th floor. No real issues, just don't get too excited.

  • Paktiawal

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Melissa

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    I have read a lot of bad reviews on this hotel but it’s a one star hotel and it was exactly what I expected. The room was small and the facilities kind of basic but it was clean and you get what you pay for.

  • Abigail

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • Huseyin

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
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  • Abdo

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    User friendly, nice communication, clean and flexibility

    All good

  • Andrew

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Located close to metro with good access for the formula 1

    The hotel was awful, way over priced. From outside it looked derelict. The room wasn’t serviced not even coffee making facilities . Even had a sign in reception which read give us a 5* review and we will give you a coffee!!!

  • Hicham

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Hans

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review
  • John

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Location

    Everything else

  • Louis

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    The manager will very helpful. Cost seems expensive, but it's probably just the market.

    The lack of a safe.

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  • Polyana

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    I recently stayed here and had a great experience! Customer service was fast, efficient, and straightforward — from check-in to check-out. The room was simple but very good for the price: clean, comfortable, and well-organized

    Property response:

    Thank you so much Mrs. Polyana, hope to host you in the future!

    Hotel La Residence du Voyageur
    22 April 2025
  • 7.0 Good
    Alison

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review
  • Ilukena

    Reviewed: 25 March 2025 · Stayed in March 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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