The fact our room card wouldn’t allow up to go to Level 3, the laundry. The receptionist tried to fix this, without success. So we had to go down to level two and walk up the stairs. Also there was one lift not working.

It was clean and tidy

Stayed in August 2025

Only one elevator was working ,that creates delays

Stayed in August 2025

The elevator was incredibly slow and small, only one was working. No parking on site. There was only an option for valet parking which was rather expensive and also very slow, or find street parking which had many limits. Only one person working valet and because parking was off site it took a long time.

Very clean and comfortable. Flavoured water and popcorn available for free. Easy check in and friendly staff.

Stayed in August 2025

One elevator was down so the whole hotel was depending on the other elevator. During the 4 days that i stayed, no work was getting done to fix the other elevator, so the waiting time for the one that was working was pretty long.

The breakfast was really great. It has a nice variety and nost importantly it is CLEAN. The rooms were also clean and tidy and housekeeping was coming every 2 days which seems perfect for me.

Stayed in August 2025

The lifts! 2 lifts and 1 was out of service. This meant getting the lift was always a very long wait. We were on 7th floor and did the stairs a lot but for those who may struggle with this, this would be a real problem. I understand the lift company are struggling to source the part but this needs resolved asap. Otherwise, 10 out of 10.

Great rooms, clean, plenty of room, great condition.

Stayed in August 2025

They need to do something with the elevators.

Close to the venue where I work

Stayed in August 2025

Non optional valet service. Breakfast was one of the worst I've seen, having said that, it was a cheap stay so expectations weren't super high.

Location was perfect, room was basic but had everything you need and was clean.

Stayed in August 2025

Great location. Short walk to Calgary Tower and Stephen Avenue Walk. Friendly staff, comfortable & spacious room and a good breakfast. Well equipped fitness centre.

Stayed in August 2025

Broken/Slow elevator was a definite problem. Waited 15 minutes for valet before finally going upstairs to the front desk to get my car parked.

Location

Stayed in August 2025

Dog fees to high, parking

Great. Clean, friendly.

Stayed in June 2025

Breakfast is included but not much choices. There were just waffles, bread, eggs and banana. That’s it!

It’s in Downtown Calgary, Lots of restaurants around the beltline area. Our room has a view of the Calgary Tower so that is a plus! And they allow guests to leave their luggages after checkout for a few hours of safekeeping.

Stayed in July 2025

No free toothpaste but not a big deal

Close to restaurants

Stayed in July 2025

They need to improve their breakfast

It’s extremely clean

Stayed in July 2025

Valet parking was tricky out times out front. Would be helpful to be able to pull in somewhere like the back lot and have valet there

Staff was incredible - friendly and helpful always Breakfast was great and whole family enjoyed

Stayed in June 2025

Always wish parking was cheaper.

The room was big and very clean!

Stayed in May 2025

The park was a big problem. Upon arriving at the hotel, it was hard to park in front of the hotel to unload our luggage. As the hotel is located in busy downtown, we had to go around the hotel few times until we were able to park.The hotel has no parking lot and you need to pay daily charge. You need to leave the car keys with the conceirge person to park the car behind the hotel or somewhere else and call them to pick the car.

The front desk people were very nice and friendly, especially Irvan or Ivan, can't remember exact name. The suite room was spacious The interconntenental breakfast was good. Location in downtown was good.

Stayed in June 2025

It was very central, staff were friendly

Stayed in May 2025

Neat facility, good customer service at reception, free coffeee 24/7, Buffet breakfast

Stayed in March 2025

It was an exceptional welcome. Ivan and Dorcia were at reception, and they gave us a warm welcome. As soon as they heard about the anniversary celebration, they congratulated us and sent a gift to our room. They are the best! The breakfasts and cleaning were flawless; everything was perfect. I would definitely come back.

Stayed in April 2025

No complimentary water, high cost for parking, ironing board cover outdated.

Clean, updated, quiet, hot breakfast, comfortable

Stayed in April 2025

Not an issue of the property but too many homeless around

The service people offered, also the location and the valet

Stayed in April 2025

all good.

Stayed in April 2025

Everything was perfect, clean and staff was super nice.

Stayed in March 2025

Newly renovated, easy access to the Saddledome, good breakfast, good valet service to alleviate parking issues downtown.

Stayed in March 2025