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Reviews of The West House Boutique Hotel

38 West Street, San Ignacio, Belize

#4 of 28 hotels in San Ignacio

Guests' Choice

Review score

Based on 67 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.9

  • Location

    9.9

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location and security

    Great location, walk to everything. Staffe very attentive

    Stayed in August 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Lots of tile, so the hallway echoes when people come in late. They do have a large rug on order to fix this issue.

    Air conditioned and very clean

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Great Stay, Carroll is Amazing!
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights

    The remotes of the fan/lights are the same for all the rooms so the next door room can switch the lights in your room, happened to us twice in the middle of the night

    Rooms are very clean and modern, Carroll was absolutely amazing! Extremely helpful and knows how to make great drinks

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Amazing!
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    No food after hours! They need an elevator too many stairs to go up with luggage

    Clean friendly walkable

    Stayed in May 2025

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Property was great! To get to iguana sanctuary or the maya ruins from the hotel is a tough uphill walk in the heat so recommend to take a car!

    Nice hotel within walking distance of san ignacio town center. Walkable to bars, restaurant, supermarket, market, river. Lovely welcome with welcome drink. Amazing AC!! Nice amenities. Cooled water outside room. Shower was good also.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    10
    Great hotel
    • Leisure trip
    • Group
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff was wonderful and the place was very clean.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Great facilities and location.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 3 nights

    Location, staff and facilities were great, loved listening to the birds while sitting on our patio in the morning. Coffee place downstairs had a good coffee selection and breakfast items.

    Stayed in April 2025

  • Reviewed: 5 May 2025

    10
    Perfect place for rest and location in the town
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is absolutely fabulous. The rooms are modern and very comfortable. The team were so friendly and always on hand to help. Managed to check-in early which was great after travelling from Flores. Everything you need is on the doorstep- great location.

    Stayed in April 2025

  • Reviewed: 3 May 2025

    10
    Our stay was short & sweet
    • Leisure trip
    • People with friends
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Very convenient location right in the heart of San Ignacio ! Rooms were spacious and clean. The staff was very nice and welcoming , would recommend.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very nice, friendly and helpful ! The rooms are big, clean and very comfortable.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    10
    Centrally located, updated and spacious rooms, filtered water bottle filling station on site.
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Love the convenient filtered water dispenser. Cuts down on plastic bottle waste and saves time not having to go to the store to lug bottled water back to the room. Spacious room and adequate store space.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    8.0
    Very nice
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location. Clean room. Friendly staff. Can be a problem for handicapped person since stairs are required to get to the room.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    10
    Perfect family stay in center of San Ignacio
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything

    Staff was very professional and cordial.

    Stayed in April 2025

  • Reviewed: 6 April 2025

    10
    cute, clean.central, easy and inexpensive
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Loved it. Center of town. Delightful staff. Well priced drinks. Super new and clean. No pool or restaurant but the coffee shop downstairs has great pastries and snacks and makes delicious breakfast sandwiches on certain days. We left every morning early to go on a tour so no pool needed for us. So glad we found this place.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    10
    Clean, great value stay right in the heart of downtown
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    Staff was great ; outside bar lounge area was fun ; whole facility was clean ; super location, can walk to all the restaurants and all of downtown.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    10
    Boutique hotel at reasonable rate in the heart of San Ignacio
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 4 nights

    Nothing! This was a great hotel and I would stay here again in a heartbeat.

    The location was great--in downtown San Ignacio and perched on the hill on the second level with a generous balcony sitting next to a bar. I met Belizians the first night there who just happened to be enjoying a drink at the bar, so it's a nice, newer spot in town. The staff--both Carroll and Gilda were really nice and helpful. The beds are super comfortable, and the AC works beautifully. They have a purified water filter in the hallway. The price was very reasonable in comparison to hotels a block down on Burns, which are older and not nearly as nice as this. Though there is no breakfast offered here, they partner with a local bakery and the owners own and operate (I believe this to be true, not 100% sure) the Daily Grind coffee shop just downstairs. The servers got to know me--try a shake for breakfast as the days are warm! Again, I saw local residents in here every day--it's not just a tourist spot.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    10
    A great choice
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great hotel. Everything very modern Staff very friendly Rooms very clean

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    A comfortable hotel with great staff close to the heart of San Ignacio
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t appreciate the TV turning itself on randomly at 5am!

    A very comfortable property with great staff.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Everything!

    Stayed in March 2025

  • Reviewed: 9 March 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Great central place to stay! Very clean and nice big rooms

    Stayed in March 2025

  • Reviewed: 25 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was in the central area of the city., very close to the restaurants. It has only 9 rooms at present but planning more in the future.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    It’s a bit pricy, quality and services worth the money!

    Great location, away from busiest street yet close to restaurants, cafe, shops. Staff is super friendly and helpful! Room is spacious and spotless clean! Large outdoor patio added space for unwind and relax

    Stayed in February 2025

  • Reviewed: 15 February 2025

    10
    A most enjoyable stay
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights

    Nothing

    The hotel is in a great central location convenient for several restaurants. Very good reception on arrival. Rooms are very spacious, spotlessly clean and modern. Everything about the room oozes quality with premium furniture, comfortable bed, good quality toiletries, large tv with streaming facilities. Room is well equipped with air conditioning, fan, refrigerator, coffee machine and safe; there is filtered water available 24 hours a day. The hotel does not provide breakfast but there are several good options within five minutes’ walk. There is a bar area with seating for relaxing in the evening. Easy parking available at the front of the hotel. This was one of the best accommodations of our Central America trip.

    Stayed in January 2025

  • Reviewed: 11 February 2025

    10
    The nicest place we have stayed in San Ignacio.
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Excellent room. It was clean, very comfortable and the staff was the best I have had in Belize.

    Stayed in February 2025

Showing 1 – 25

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