38 West Street, San Ignacio, Belize
#4 of 28 hotels in San Ignacio
Guests' ChoiceBased on 67 hotel reviews
9.5Cleanliness
9.8
Comfort
9.9
Location
9.9
Facilities
9.5
Staff
9.9
Value for money
9.3
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 August 2025
Al
United StatesLocation and security
Great location, walk to everything. Staffe very attentive
Stayed in August 2025
Reviewed: 25 July 2025
Melanie
United StatesLots of tile, so the hallway echoes when people come in late. They do have a large rug on order to fix this issue.
Air conditioned and very clean
Stayed in July 2025
Reviewed: 3 July 2025
E
United StatesThe remotes of the fan/lights are the same for all the rooms so the next door room can switch the lights in your room, happened to us twice in the middle of the night
Rooms are very clean and modern, Carroll was absolutely amazing! Extremely helpful and knows how to make great drinks
Stayed in June 2025
Reviewed: 20 June 2025
Phillips
United StatesNo food after hours! They need an elevator too many stairs to go up with luggage
Clean friendly walkable
Stayed in May 2025
Reviewed: 7 June 2025
Steffan
United StatesProperty was great! To get to iguana sanctuary or the maya ruins from the hotel is a tough uphill walk in the heat so recommend to take a car!
Nice hotel within walking distance of san ignacio town center. Walkable to bars, restaurant, supermarket, market, river. Lovely welcome with welcome drink. Amazing AC!! Nice amenities. Cooled water outside room. Shower was good also.
Stayed in June 2025
Reviewed: 27 May 2025
Karin
United StatesThe staff was wonderful and the place was very clean.
Stayed in May 2025
Reviewed: 18 May 2025
Karen
United StatesLocation, staff and facilities were great, loved listening to the birds while sitting on our patio in the morning. Coffee place downstairs had a good coffee selection and breakfast items.
Stayed in April 2025
Reviewed: 5 May 2025
Emily
United KingdomThis hotel is absolutely fabulous. The rooms are modern and very comfortable. The team were so friendly and always on hand to help. Managed to check-in early which was great after travelling from Flores. Everything you need is on the doorstep- great location.
Stayed in April 2025
Reviewed: 3 May 2025
Kaila
United StatesVery convenient location right in the heart of San Ignacio ! Rooms were spacious and clean. The staff was very nice and welcoming , would recommend.
Stayed in April 2025
Reviewed: 18 April 2025
Dalit
IsraelThe staff was very nice, friendly and helpful ! The rooms are big, clean and very comfortable.
Stayed in April 2025
Reviewed: 13 April 2025
Trina
United StatesLove the convenient filtered water dispenser. Cuts down on plastic bottle waste and saves time not having to go to the store to lug bottled water back to the room. Spacious room and adequate store space.
Stayed in April 2025
Reviewed: 13 April 2025
Fahad
United StatesGreat location. Clean room. Friendly staff. Can be a problem for handicapped person since stairs are required to get to the room.
Stayed in April 2025
Reviewed: 12 April 2025
Francisco
United StatesI liked everything
Staff was very professional and cordial.
Stayed in April 2025
Reviewed: 6 April 2025
Richard
United StatesLoved it. Center of town. Delightful staff. Well priced drinks. Super new and clean. No pool or restaurant but the coffee shop downstairs has great pastries and snacks and makes delicious breakfast sandwiches on certain days. We left every morning early to go on a tour so no pool needed for us. So glad we found this place.
Stayed in April 2025
Reviewed: 4 April 2025
Richard
United StatesStaff was great ; outside bar lounge area was fun ; whole facility was clean ; super location, can walk to all the restaurants and all of downtown.
Stayed in April 2025
Reviewed: 30 March 2025
Jessica
United StatesNothing! This was a great hotel and I would stay here again in a heartbeat.
The location was great--in downtown San Ignacio and perched on the hill on the second level with a generous balcony sitting next to a bar. I met Belizians the first night there who just happened to be enjoying a drink at the bar, so it's a nice, newer spot in town. The staff--both Carroll and Gilda were really nice and helpful. The beds are super comfortable, and the AC works beautifully. They have a purified water filter in the hallway. The price was very reasonable in comparison to hotels a block down on Burns, which are older and not nearly as nice as this. Though there is no breakfast offered here, they partner with a local bakery and the owners own and operate (I believe this to be true, not 100% sure) the Daily Grind coffee shop just downstairs. The servers got to know me--try a shake for breakfast as the days are warm! Again, I saw local residents in here every day--it's not just a tourist spot.
Stayed in March 2025
Reviewed: 19 March 2025
Emily
United KingdomGreat hotel. Everything very modern Staff very friendly Rooms very clean
Stayed in March 2025
Reviewed: 18 March 2025
Tim
United KingdomI didn’t appreciate the TV turning itself on randomly at 5am!
A very comfortable property with great staff.
Stayed in March 2025
Reviewed: 17 March 2025
Tracy
United StatesNothing!
Everything!
Stayed in March 2025
Reviewed: 9 March 2025
Allyson
United StatesGreat central place to stay! Very clean and nice big rooms
Stayed in March 2025
Reviewed: 25 February 2025
Steven
United StatesIt was in the central area of the city., very close to the restaurants. It has only 9 rooms at present but planning more in the future.
Stayed in February 2025
Reviewed: 25 February 2025
Chen
United StatesIt’s a bit pricy, quality and services worth the money!
Great location, away from busiest street yet close to restaurants, cafe, shops. Staff is super friendly and helpful! Room is spacious and spotless clean! Large outdoor patio added space for unwind and relax
Stayed in February 2025
Reviewed: 15 February 2025
Terry
United KingdomNothing
The hotel is in a great central location convenient for several restaurants. Very good reception on arrival. Rooms are very spacious, spotlessly clean and modern. Everything about the room oozes quality with premium furniture, comfortable bed, good quality toiletries, large tv with streaming facilities. Room is well equipped with air conditioning, fan, refrigerator, coffee machine and safe; there is filtered water available 24 hours a day. The hotel does not provide breakfast but there are several good options within five minutes’ walk. There is a bar area with seating for relaxing in the evening. Easy parking available at the front of the hotel. This was one of the best accommodations of our Central America trip.
Stayed in January 2025
Reviewed: 11 February 2025
Christopher
BelizeExcellent room. It was clean, very comfortable and the staff was the best I have had in Belize.
Stayed in February 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content