Reviews of The Colonial at Jaguar Reef 4 stars
101 A Sittee River Road False Sittee Point, Hopkins, Belize
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe nicest room / suite I’ve ever stayed in, beautiful location.
The food and drinks are expensive and I’d have paid it if the quality was right. In 2 weeks travelling around Belize this was by far the worst dining experience. Ceviche on the Jeti: Ceviche served in small bowl in a wooden box, chips supposed to be put in box which didn’t look hygienic. Asked for knife and fork response from Barman “I must order those tomorrow!” Including a pina colada 25 US dollar for this poor service and crap food. Dinner: BBQ Korean chop, very dry, the potato and spinach disgusting. The chef needs to try his food, this was horrible. I think with a cocktail it was 45 US dollar. The service was lacking too as I was going to order a different cocktail and some mint ice cream but had to wait too long for someone to come. Breakfast: ok nothing special Not the first review about the bad food.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe staff was extremely friendly Capt. Larry greeted us every morning asked us how we were doing and even provided us suggestions for the day activities. Room was nice and clean, ocean views just like it stated in the advertisement. Must go to Ella’s the food there is amazing.
We booked this room because it had direct beach access the pictures show clear blue water but during our stay the water was a dirty brown color with seaweed and a order that hits you before you even walk onto the property. This happens every year around this time after to speaking with the locals it can last for a full month. Front desk try to down play it, but there should be a Disclaimer stating from the last week of Jul to the second or third week of August don’t expect to have beach access or blue water. This was so upsetting as we had to pay additional $280 dollars US, to go to a private island for the day and enjoy what we thought we were getting.
Hi there, Thank you for taking the time to leave us a review. It warms our hearts to know that our staff provided suggestions and were polite during your stay. We're glad our accommodations met your expectations. We apologize for the presence of excess sargassum on the beach, and we appreciate your suggestion regarding a disclaimer. It's wonderful that you were able to make the most of your stay. We look forward to welcoming you back for an even better getaway, perhaps during a different time of the year! Sincerely, The Team at Colonial
Hi there, Thank you for taking the time to leave us a review. It warms our hearts to know that our staff provided suggestions and were polite during your stay. We're glad our accommodations met your expectations. We apologize for the p… Show more
Reviewed: 9 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBeautiful, clean, lots of areas to lounge by the beach., especially the beach bar and ceviche bar
Birthday dinner was very special. Thanks to Julio and the staff at the Paddle House restaurant
Hi there, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the beautiful surroundings, relaxing beachside spots, and especially the ceviche and beach bars. It’s wonderful to know that your birthday dinner felt so special; Julio and the Paddle House team will be delighted to hear your appreciation. We hope to celebrate many more special moments with you in the future. Come back and stay with us again soon! Sincerely, The Team at Colonial
Hi there, Thank you so much for your kind words! We’re thrilled to hear you enjoyed the beautiful surroundings, relaxing beachside spots, and especially the ceviche and beach bars. It’s wonderful to know that your birthday dinner felt so s… Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewBeautiful property. Excellent Staff! Heidi and Tahida were amazing to work with and made sure we had everything we needed.
Hi there, Thank you for your kind words. We're glad you had a wonderful time with us at The Colonial. It's a pleasure to hear that our beautiful property and excellent staff exceeded your expectations. We hope to welcome you back soon! Sincerely, The Team at Colonial
Hi there, Thank you for your kind words. We're glad you had a wonderful time with us at The Colonial. It's a pleasure to hear that our beautiful property and excellent staff exceeded your expectations. We hope to welcome you back s… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGreat place, pretty rooms, staff was friendly and attentive. Cool bar over the water.
Restaurant could have been been better food but the atmosphere was great!
Hi Adele, Thank you for leaving us a review. We're glad you enjoyed the location, accommodations, restaurant atmosphere, and the attentiveness of our staff. It's wonderful that you got to relax at Big Dock Ceviche Bar. We appreciate your feedback about the restaurant and will use it to improve. We hope to welcome you back soon! Sincerely, The Team at Colonial
Hi Adele, Thank you for leaving us a review. We're glad you enjoyed the location, accommodations, restaurant atmosphere, and the attentiveness of our staff. It's wonderful that you got to relax at Big Dock Ceviche Bar. We appreciat… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe bathrooms had cockroach and they were coming from the bath sinkhole. It is avoidable.
Hi Efe, Thank you for bringing this to our attention. We’re sorry to hear about your experience. That’s not the standard we aim to uphold. Your comment is invaluable and will be shared with our maintenance and housekeeping. We hope to have another chance to give you a better experience! Sincerely, The Team at Colonial
Hi Efe, Thank you for bringing this to our attention. We’re sorry to hear about your experience. That’s not the standard we aim to uphold. Your comment is invaluable and will be shared with our maintenance and housekeeping. We hope to have… Show more
Reviewed: 16 March 2025 · Stayed in February 2025
Verified reviewThe location was great - the view was terrific - our room was wonderful and looked out across the beach to the ocean! We enjoyed walking on the beach everyday, it goes on for kms. We enjoyed borrowing the free bikes and going for a ride every morning. The Paddle Wheel restaurant was very nice, and had a great location, with open doors to an ocean view. The Big Dock and covered hut was great - really enjoyed it for ocean watching and moon gazing.
The beach had ocean trash on it every day, that some days was raked up, but most days was not raked. The Paddle Wheel Restaurant was too expensive to use for all our meals. The Big Dock was great for jumping off, but the swim-up ladder was impossible to climb back up on!
Hi Calvin, Thank you for sharing such a thoughtful and detailed review! We're so glad you enjoyed the stunning ocean views, beach walks, bike rides, and relaxing moments at The Paddle House and Big Dock Ceviche Bar. We also appreciate your honest feedback. The ocean trash is a challenge, unfortunately, with changing tides, but we agree that more consistent beach maintenance is important and will share this with our team. Your comments about pricing at the restaurant and the swim-up ladder at the dock are also very helpful. We’ll take a closer look at both to see how we can improve guest comfort and value. It was a pleasure having you with us, and we hope to welcome you back for an even better stay next time! Sincerely, The Team at Colonial
Hi Calvin, Thank you for sharing such a thoughtful and detailed review! We're so glad you enjoyed the stunning ocean views, beach walks, bike rides, and relaxing moments at The Paddle House and Big Dock Ceviche Bar. We also appreciate… Show more
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewI loved everything about this property, the staff were incredible, the food, the facilities... we had the best stay ever. We would highly recommend, 20/10 stay at the Colonial. Chris looked after us the whole time we were there and we saw him make an effort and look after all the guests, he always went the extra mile. Captain Larry was also really kind and insightful- he always went out of his way to make recommendations and check we were having a great time.
There wasn't anything that we didn't love, you must stay here
Hi Katherine, Thank you so much for this glowing review! We're overjoyed to hear that your stay at The Colonial was truly unforgettable. We truly appreciate that you felt well cared for during your stay. We’ll pass along your kind words to Chris and Captain Larry. They’ll be thrilled to know they made a meaningful impact on your experience. Your 20/10 rating says it all, and we’re so grateful for your high recommendation. We can't wait to welcome you back for another incredible stay! Sincerely, The Team at Colonial
Hi Katherine, Thank you so much for this glowing review! We're overjoyed to hear that your stay at The Colonial was truly unforgettable. We truly appreciate that you felt well cared for during your stay. We’ll pass along your kind word… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewI loved the resort; it was more than I expected.
Hi Kimberly, Thank you so much for your kind words! We're thrilled to hear the resort exceeded your expectations. That's exactly what we aim for. We’d love to welcome you back anytime for another fantastic stay! Sincerely, The Team at Colonial
Hi Kimberly, Thank you so much for your kind words! We're thrilled to hear the resort exceeded your expectations. That's exactly what we aim for. We’d love to welcome you back anytime for another fantastic stay! Sincerely, The Tea… Show more
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewGreat facilities with a lovely beach. Friendly staff and restaurant had a good selection.
Bed was quite uncomfortable at the Colonial
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewthe facilities: use of kayak/Paddle board/bikers, the dock, the bonfire with the marshmellows, the pools,.. we were never bored. and the beach was beautiful. it was very comfortable and clean. it was nicer than the pictures
fyi: snorkelling at the beach was not great (you couldn't see anything). it's only possible with tours when you are more in the sea. + we loved breakfast (fry Jacks and burrito) and lunch (burger etc) but we found the dinner top expensive and not that great.
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewEverything.
Nothing.
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewFood was great 👌🏼
Staff was attentive and helpfull always.
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 July 2024 · Stayed in June 2024
Verified reviewEverthing
Nothing
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 18 June 2024 · Stayed in May 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewOn the beach.
Moved us twice! 1) staff gave us wrong room 2) No water at times in building and only a few electrical outlets worked. Also we booked a room with 1046 sq. Ft. And got a room 1/2 that size, including the veranda. 3) They finally put us in another building 2 properties down it was not as clean and there were no beach chairs. 4) The staff did their best to accommodate us, But simply we're unprepared and had a lot of inexperienced personnel.
Reviewed: 27 April 2024 · Stayed in April 2024
Verified review