I have written to Vacas concerning the foam topper which I had to remove to make the bed liveable. The lamp harp was broken. Some walls need to be washed to remove dust clumps. Water fixtures are old and need replacing.

The location was super. The unit was clean. The hostess and staff were primarily responsive.

Stayed in April 2025

Wifi was a bit unstable, and the fridge didn't work (took 2 days to have it repair). Our concierge was off work but we didn't know, so it took some time to get some answers. But a beautiful place, nice pool. Bed very springy (it's a murphy bed). But everything good for the price.

Stayed in December 2024

We did not know that this part of the island is traditionally known as The Mosquito Coast. There are mosquitos and Sand Fleas that bite like crazy. We had several people who had so many bites it made them not want to go on walks by the beach. We learned that the locals are just used to it. This is not something the resort can do anything about - but it would have been nice to have been warned. We also did not know that really, to vacation in San Pedro, you have to rent a golf cart for $35-$45 a day! We just didn't want to have to do that.

We loved the location, the room, the property. The location was in the midst of much more expensive hotels and rentals so we felt we got a great deal for the price. The room was right off of the pool area and a short walk to the beach. Because the Hula Bar opened on the pier right next to the facility, there is a nice place to eat very close! Anytime we had questions, a note on WhatsApp got us a reply immediately.

Stayed in November 2024

No office on site to assist with questions - such as where room was located. No amenities - such as ice machine, soda machine, laundry facility etc.

Good communication about the code to obtain room keys.

Stayed in June 2024

Needed darker curtain, wish the bed was a king but it was comfortable. Screen door was in an awkward position. But great overall.

Location, facility, management. Very nice, comfortable, met great people there, good, quiet and quaint.

Stayed in May 2024

The property was bright, clean, had various amenities at our disposal and was within walking distance to everything we needed. The concierge was knowledgeable, friendly and prompt with all needed information.

Stayed in April 2024

Shower pressure could have been a little better but it was acceptable. Golf cart ride to San Pedro is like being in a paint shaker! We'll probably stay a little closer to town next time.

Keys were in lock box beside door so no interaction was required to check in. Staff was helpful and answered any time we called. Pool was small but clean. We used the laundry service and they picked it up in the morning and dropped it off in the afternoon for a very reasonable price.

Stayed in September 2023

Bed, too soft. A queen bed would be great.

This property was perfect for what we needed it for. Loved the location. It was quiet. Pool and surrounding areas were well looked after and clean.

Stayed in April 2023

Room hadn't been dusted. Drawers had clothing/personal items in them from the owner (we were told). Safe key was broken and should be replaced. Didn't know what to do with trash after accumulating for over a week.

The room was small but we knew this going in. It met our expectations. Quiet except for one night where the neighbors blasted mariachi music until midnight, slammed doors, and whooped it up. The location was great for not being right in the middle of things but convenient enough to go into town when you want to.

Stayed in December 2022

The location and the comfort

Stayed in October 2022

Nothing

I loved the location, the staff, the room and the long term people that live there.

Stayed in May 2025

Nothing

Location,communication with those responsible,the quietness will definitely be our home away from home when in San Pedro. Ms Torres was very helpful and professional.

Stayed in April 2025

We had little problems with checking in, but everything solved out. Would be nice to get the number of the manager ahead of your stay.

Amazing quite place with Ozean, pool and amazing facilities. Quite, friendly neighbors and overall the perfekt vibe to relax. The condos are big and have everything you need. There is no such think as hotel service, you just get your private little apartment. Perfekt place for diving trip, the boats can pick you up at the private dock and after diving you can chill at the pool. Also you can watch plenty of sting rays swimming around the dock. Rent free Kajaks etc.

Stayed in March 2025

Disapointing room, uncomfortable cheap bed, dusty walls all around the room, very dark inside it should be painted white, supply of soap for barely 4 showers the guest are « kindly » invited to buy at closest store. It’s a private condo resort, when outside other owners asked us if we had business there, witch blok we’re in, etc. Not very welcoming.

Beautiful site, far from crowds.

Stayed in March 2025

The identity verification process could not complete, so we were not provided access. We spent several hours attempting to resolve the issue without success. All of this occurred while we outside the property. Unfortunately, we had to find another place to stay.

Stayed in December 2024

As a frequent traveler, I had some little issues with Airbnb or hotels in the past where maybe the room where not clean or my reservation was pending. With this resort I had the WORST EXPERIENCE OF MY LIFE TRAVELING, we got to the island around 1:00 pm, we had to wait in q restaurant until 5:00 pm waiting for the staff to give us our check in information, the number that they give you to call doesn’t work and if you try to text them by direct message they never answer. Me and my wife we decided to just head to the resort and maybe somebody could be there to help us, just to clarify they don’t have a office or somebody that could be waiting for you in the resort, everything is online. We got there to find nobody still, some popper that was staying there already were trying to help us to get in contact with the management of the resort but nobody will answer for hours, at one point ours call where not even going trough because they turned the phone off. That was the most RUDE situation ever. We were outside with backpacks waiting outside with mosquitos biting us all over. This lady named GINELI TORRES Answered her phone around 8:00 pm, that’s 7 hours after we got to the island. And at the moment she answered she told us she couldn’t do anything to help us because she was not on charge of the reservations. If you want to risk it and have a BAD EXPERIENCE, stay here other wise DONT PLEASE.

The only good thing was the room because the staff was unprofessional, nobody in q front seat to do check in, you will wait hours or maybe sleep outside, NEVER HAD A BAD EXPERIENCE LIKE THIS ONE.

Stayed in August 2024

Ocean front, quiet, good parking for golf cart.

Stayed in April 2024

I had a wonderful time at the Caribe Island Condos. It’s in a quiet part of the island and the staff is super accessible and welcoming.

Stayed in March 2024

Not necessarily dislikes but need to knows: I didn’t realize or read it anywhere- this is like renting someone’s apartment. No “office” staff or housekeeping service is provided. You may find 2 rolls of TP and 4 towels regardless of the length of stay (ours was 8 days) and no laundry service or washer dryer on property but you can find a private laundry service and will need to buy paper products. You’ll take out your own trash and do your own dishes. We found this perfectly fine but I wasn’t aware. The water heater is very small, but once I learned the trick, it was manageable. I recommend getting wet, turning water off, soaping up and turning it back on to rinse. Otherwise, it will be cold very quickly. Also make sure the fridge is working before putting groceries inside. We lost $50US the first night when we woke to a completely warm fridge and spoiled food. I messaged the concierge who came that day to plug the fridge into another outlet- in the states the fridge is a dedicated outlet but here many things were plugged into one outlet and must have tripped it. It was on when we arrived but overnight something happened to it.

We liked this property, but I was most happy with the bed in the Black Orchid apartment, as I got a good nights sleep each night. A good mattress is often the hardest thing to find on this island. Excellent water pressure in showers. Lovely private beach area. There are self service use of kayaks, life jackets and paddles under the palapa, giant Jenga & cornhole, kids sand toys, and pool floats.

Stayed in December 2023

Because of the location, the town itself isn’t walkable but that wasn’t a problem for us as we spent most our time at the pool- just something to keep in mind if needing to hire a golf buggy or taxis.

Door to door service with a driver we booked through the company called George who was amazing! All staff very friendly and welcoming, Ana answered any questions we had and helped us organise an amazing tour. Water provided and a small shop round the corner. Good tv and lovely pool- right on the beach so you don’t have to leave the grounds! Very quiet as further out from the town but about a 20 minute walk from a bigger store and delicious bakery :-)

Stayed in July 2023

Charges for laundry. We were charged for a linen change ($30 USD), and there was no room cleaning. We stayed for 4 weeks, and it would have been nice to have it included, at least once. The contact for "concierge" services was emailed twice and never responded. We were at Caribe Island 2 weeks before the concierge reached out to my husband via WhatsApp (I think through Ana's prompting). If concierge/planning services are provided (i.e. contact info given at time of booking) then they need to be available and responsive.

Lovely location. Great pool. Quiet but easy to get somewhere for more activity. Great set up near the beach with the palapa, chairs, hammocks. Condo was small but well-equipped. The contact person (Ana) was very good about responding in a timely manner, and had great suggestions for things to do.

Stayed in April 2023

It would have been nice to be informed ahead of time that a golf cart rental would be beneficial.

The location was quite far from the main town which is great for quietness, but renting a golf cart would be advisable. There is 2 excellent restaurants and a small grocery store within walking distance. The pool and waterfront location was beautiful.

Stayed in February 2023

way too small as studio. difficult to move around when 2 in the room. the outside terrace table/chairs is at the stairs going up. Lot of echo noise when upstair neighbours are entertaining guests. The pool pump is right in front of the unit and is quite noisy 24/7 destroying expected peace.

Clean studio,comfy bed, kitchen appliances. Very very large bathroom. nice pool outside. dock for pick up for activities. Organising tour agency very close.

Stayed in January 2023

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Stayed in November 2024