Nothing

I liked that the property had night security, Mr. Smith was very helpful to both me and my daughter providing information from grocery shopping, dining and sightseeing and being sure that we were safe upon entering at the building at night.

Stayed in May 2025

If you’re looking for a place close to shops and restaurants this is it. Friendly staff, clean and comfortable rooms.

Stayed in May 2025

I wished they had some kind of dressers with drawers in the unit. We wanted to settle in totally but we still had to live out of our suitcases which just felt weird, what with having what amounted to an awesome studio apartment on the beach. So, please put in some dressers for people's belongings. Then, it's no secret there is a dog barking problem with the neighboring building. We knew that going in. However it was pretty loud at times and made worse by the echo of the buildings. It would seem the Mayan could look into ways to install some kind of sound proofing to minimize the impacts of the neighbors. We just turned up our white noise machines and were able to tolerate it. We considered this in the price and location and decided it was worth taking the chance, and it was.

Being right on the beach with a morning sunrise was amazing. Its location in the center of everything was perfect for walking. The beach was not the best due to boat traffic and seaweed but we knew that going in. It was sometimes noisy from beach goers and dogs barking but that's also to be expected. We moved to another highly rated resort for a few nights at the end of our stay just for a change of scenery, and while it was nice and had some bonuses, in hindsight I would have just stayed at the more affordable Mayan, with an amazing view and sea breezes. Can't beat that.

Stayed in March 2025

Internet is a little slow especially when everyone is on the net work

Great location, and very friendly staff, directly on the beach, wonderful sea views, with plenty to explore and lots of shops all within walking distance, one of the ferry terminals is 100ft away and the other a 10 min walk, SPD airport is a ten minute walk,

Stayed in March 2025

Central location which was walking distance to a variety of restaurants. Beautiful ocean view that was very relaxing. Staff were very helpful and friendly

Stayed in February 2025

Door to balcony wouldn’t close good and leaked air.

Plenty of places to eat and at reasonable price within walking distance. Don’t need to rent a golf cart to get around unless you want to. Everything is close. If you drink prices are cheap. Staff was very friendly and room was clean and comfortable.

Stayed in January 2025

The beachfront is very crowded and the water is ordinary

Location and ease of access to transport

Stayed in December 2024

Very friendly staff, excellent location, very well appointed and clean rooms.

Stayed in November 2024

Shower water runs not properly, sometimes hot, sometimes cold.

Big nice room with sea view and balcony. Good location. Near airport, shops, restaurants.

Stayed in December 2024

Nothing

Great location near the ferry terminal

Stayed in December 2024

Not a very good beach and the town is horrible. Not a vacation destination.

Room was large enough for a longer stay. It was clean and safe.

Stayed in November 2024

There was a dog near by that did bark a lot throughout the day/night

After a long travel day getting to San Pedro and getting off the water taxi it was so convenient that the hotel is a few second walk to get to! Room was clean, the most comfortable bed I’ve had in a hotel room, the ladies that work the front desk are friendly and helpful!

Stayed in October 2024

Serving breakfast at this location would have been great

The location and the staff helpfulness

Stayed in July 2024

No negatives

Lovely, well appointed room. Staff friendly and let us leave our luggage in locker for awhile.

Stayed in July 2024

I didn't like that the dogs from next door kept barking all night but it was manageable.

The room and balcony view was great. It felt like a nice and comfortable studio apartment. The rooms always smelled clean and fresh everytime they were cleaned and the staff were super friendly

Stayed in June 2024

n/A

The Staff Was Super Friendy and Helps Us With all our needs and wants, treated our little family with much love and welcoming atmosphere!

Stayed in June 2024

Location

Stayed in May 2024

Perfect location, beautiful views! This hotel is a 2 minute walk from the water taxi. It sits right on the beach and has stunning views of the ocean and piers. The most popular restaurants are all within a 5 minute walk. The room was large, and they placed an extra bed for a 3rd guest - and even then, we had room to spare! The balcony was also large and extremely comfortable. Overall delightful stay!

Stayed in April 2024

The shower water pressure was not great.

The location right on the beach was great. We also really appreciated the 5 gallon jug of water that came with the room.

Stayed in April 2024

Recommend bringing ear plugs as you are in the heart of town. There were a couple dogs in one of the neighbouring properties that would bark a few times throughout the night. Something Mayan Princess can't control, so not their fault at all, but something to be aware of and prepared for if you are booking this property.

Really great location in the heart of San Pedro. Everything you could want or need is a short walk away. Super friendly and helpful staff as well. We loved lounging in the hammock on the balcony after our days out. Suite was spacious and clean.

Stayed in April 2024

Location is perfectly centered

Stayed in February 2024

The location is in the heart of San Pedro, which is fine if that is what you are looking for. At night, there was some thumping music from a nearby bar/club, and a barking dog, which was annoying.

The room is very nice sized with basically a bed area, kitchen, sitting area, and private patio. Great views of the sea. Helpful, friendly staff, and close tot eh airport.

Stayed in March 2024

None.

Location was perfect. Walk right off the ferry into the hotel. Many great restaurants within walking distance. Our main purpose to go here was to snorkel Hol Chan Marine Reserve and visit Shark Ray Alley. We went with Amigos Del Mar Dive Shop which is right in front of the hotel. It cost 30% less when we booked directly with the shop compared with through Viator. Room was spacious and clean. The studio had a kitchenette with all kitchenware needed. Bed was extremely comfortable. Staffs were super friendly.

Stayed in February 2024

Everything was satisfying for our short stay

perfect location

Stayed in February 2024