Prices for food and services were pretty high. In August, sargasso prevent from using the beach.

Wonderful staff and location. Nice pool. Ideal for relaxing

Stayed in August 2025

Alcohol content in the cocktails did seem to be less

Great service, very friendly service. Great location and very secluded

Stayed in May 2025

Like almost everywhere in Belize, the seaweed is intense (and stinky), but they do everything they can to get rid of it.

We absolutely loved everything about our stay. The pick-up by boat from the ferry, the warm welcome and welcome drinks, the beauty of the resort, and the lovely cabin. The beds were so comfortable! The complimentary breakfast was delicious, and the food at the restaurant was just amazing. We also liked the fact that they offer free transfers to Caye Caulker and Secret Beach a few times a week. But the best thing was probably the staff. The whole team was incredibly friendly and warm, and they did everything they could to make our stay even more comfortable. We loved the small little details like the cookies we'd find in our room at bedtime. Definitely recommend this place!

Stayed in May 2025

Take your bug spray as lots of mossies but the hotel provide mossie nets and coils which helped.

Absolutely loved our cosy cabin at Matachica. Fairy tale arrival by speed boat with drinks awaiting us was an amazing start to the holiday. The resort is quiet, stylish and very tastefully decorated. It never felt busy even though i think it was over half full. The food was amazing! The chef knows what they're doing - fantastic bread and breakfast pastries but every meal was delicious. However, what made our trip were the staff - everyone was so kind and willing to help in any possible way. We had problems with our air conditioning unit and after an initial fix failed they replaced the whole unit whilst giving we the option to change rooms if we wanted (we didn't - we were too settled) Lovely people but i also found that generally true of Belize. Thank you so much. Do try the trips - we borrowed a kayak to go to the reef across from the hotel and snorkel with sting rays but also did organised Hol Chan trip including swimming with nurse sharks which was fabulous.

Stayed in January 2025

N/a

Everything from the staff to the food to the private villa.

Stayed in August 2024

Coffee and tea could be better, otherwise all good

Beautiful location, friendly staff, good facilities and food, good vibe

Stayed in December 2023

There should be a minibar in the room - this seems like quite a basic thing to have and it would have been nice to have a drink in the room or on our veranda without ordering it from the bar (when we asked about room service, we were told they didn’t really do room service). Also, the hotel is quite oriented around American tourists - for example, we found that there was a bit of an American tipping culture, where we would have to sign a receipt for every single thing we ordered (as opposed to being given one single bill at the end). This meant that 12.5% service was added to everything (even small things like bar drinks, which we wouldn’t have had to pay if there was a mini-bar in the room) and quite a few times we felt slightly pressured to leave a tip on top of the 12.5% charge. The service was never bad and the staff were polite so we didn’t mind, however this is clearly geared around American culture and is quite alien to British and European visitors! Finally, there are two restaurants - the fine dining one and the bistro. Both do great food, however the bistro was still quite expensive, and we thought the fine dining one could have felt a bit more special (for example, they had the same dining furniture and wine menu, and our server didn’t do some things like ask if we wanted to taste the wine / accidentally mixed up an order / took away one of our plates while the other one was eating etc.). This is a small complaint - the food was still delicious. We also thought that the ‘Breakfast Included’ option was a little misleading - we were told that the only breakfast included in our room rate was the ‘continental breakfast’ which is basically two pastries (everything else in the menu you had to pay for).

The resort is beautifully maintained - a lot of love and care is put into making the beach, the pool area, the lawns etc look as good as possible. The rooms are also beautiful and were cleaned to a high standard everyday. On our final night, the hotel did a ‘movie night’ under the stars - we thought this was a nice touch! The reception would also ensure that things were fixed for us very quickly (for example, there was a storm on our first night, meaning the wifi in our room shut down - however this was fixed immediately by the resort team). The food was also really great and varied - for breakfast, lunch and dinner.

Stayed in December 2023

My only negative would be that the kitchen ran out of a few menu items and were never replaced the whole week. And Mambo restaurant didn’t have a fish special on a Saturday night.

The attention to detail and the well-appointed finishes. THE STAFF

Stayed in November 2023

The hotel is beautiful... understated cool with nice furniture, relaxed ambiance and fantastic service. the food was exceptional, and the concierge did everything to make our diving trips perfect! It was a treat to come back to the beautiful resort and have a nice drink and meal after a full day of diving! Definitely want to come back!

Stayed in August 2023

Design

Stayed in July 2023

Everything! So chic, fun and warm atmosphere.

Stayed in July 2023

It is a bit far from town which has more going on. We rented a golf cart and to the center it was ~20-25mins. Not a fault of the property but be aware that you will most likely want a golf cart if you intend to explore.

Breakfast was complimentary with our booking and was fantastic. We traveled to quite a few different restaurants and bars and this one was 10/10

Stayed in June 2023

I wish they enforced the quiet rules. there was a lady loudly FaceTiming at the pool for an hour and then later a group of old drunk people came to the pool and were extremely loud. as for the sargassum yes you couldn’t really swim in the water but it’s not the hotels fault. I stayed in other parts of Belize and Mexico and it was far worse.

very peaceful, friendly staff, beautiful casitas, excellent food, activities (snorkeling was amazing! I was nervous as I’m not a strong swimmer but felt really safe with the staff)

Stayed in May 2023

The amount of seaweed that was washing up on the beach every day. No fault of the workers there. They worked from 5:30 in the morning till 6:30 at night. Trying to clear the beaches but it was just too much for them to keep up with. Other than that everything about the place was amazing

They pay attention to details. They have everything available for you that you would need to make your stay very comfortable. The place was clean and the staff was great. Both friendly and professional in every way. The food was good and the amenities were nice. I would definitely recommend this to all of my friends and family.

Stayed in April 2023

No bank machine on site Far from town with no cart to rent

Excellent

Stayed in January 2023

Finding something to complain about in Matachica would be very hard...

Everything was great: the cabanas (rooms) and restaurants are beautiful, the staff is adorable and always helpful and caring, the food at the restaurant is delicious and made with fresh products, the views from the room on the numerous birds and squirrels are unbelievable, the sunset on the sea from the deck is beautiful...

Stayed in December 2022

Expensive, but worth it! :D

It's paradise. Super romantic, relaxing, fun with the activities, the workers there are super nice and the food at the restaurant... just delicious. They even had a vegetarian option, which was amazing! The cocktails at the bar soo good! We only regret not staying longer. Looking forward to go back! So yes, paradise :)

Stayed in August 2022

The service was fairly poor, especially in the bistro and the restaurant. It felt that the staff required proper training. A big disappointment was the ‘included’ continental breakfast that was very poor.

The location was scenic and the gardens were well Maintained. The rooms were pleasant.

Stayed in April 2024

Without the water taxi you’re kind of stuck or limited

Location, casitas,staff

Stayed in August 2023

The restaurant was a bit pricier than we anticipated, but we were very impressed by the food. There is a 15% additional charge ( that I think gets divided between the staff monthly ) when you order anything which can be a bit confusing at first to see your bill layed out with the total , 15% charge and then tip optional area.

This property was absolutely stunning. Everything was beautiful, nice , cozy and well maintained. I honestly can’t praise this stay high enough. Everything from the beds to the shower were well maintained and felt luxurious.

Stayed in August 2023

The fact that they wouldn’t let substitute anything in the included continental breakfast even at same value or paying the difference was rather cheap and irritating

excellent staff and good food particularly the backed goods

Stayed in January 2023

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in June 2025