1. Beds are too low , on the ground. 2. Water was cold in the shower. 3. Water pressure is very low. 4. Electric in the room controlled with room key .when we took the key out of the slot, the AC unit and the refrigerator stopped. Food went bad. The room gets hot. 5 shower head was clogged up and dirty.

1. The front desk worker was very nice. 2. Breakfast was good.

Stayed in June 2025

Colors and construction of the room, are very poor, electric outlets are not covered, They use a key holder to shut off all electrical AC, refrigerator which I understand but very inconvenient for guest.. Overnight is fine. The room cools down quickly and things in fridge will stay cool but you would need an extra key to keep food in the fridge.

We came to pick up our daughter from the hospital in Belize . The hotel was 2 minutes away. It was was what we needed.

Stayed in June 2025

Nice pool

Stayed in June 2025

The bathroom needed to be more private.

The breakfast was delicious and an interesting and wide choice of food.

Stayed in April 2025

Awesome breakfast! I love the rooftop pool

Stayed in April 2025

Central location, with a supermarket nearby if required. It's the tallest building around, so good views over the city. Breakfast was included & freshly prepared. Renovations were underway on the top floor, around the gym - not noisy, but it didn't look like the gym was very useable.

Stayed in February 2025

The newer AC units in some rooms are more efficient and effective than the older units. I had a new one and my friend had an old one and his room never cooled.

This is a relatively modern and clean hotel by Belize City standards, when there aren't that many hotel options to choose from. It is well located, with some good restaurants and a supermarket within walking distance. Breakfast is basic but ok.

Stayed in December 2024

Overall the building wasn't very attractive, and the inside of the room and hallways didn't seem clean. The film on the windows was peeling off and bits were flying about the room. There was some mould / damp in the corner of the room. It didn't feel like 4 star hotel quality or good value for money. If I had paid less, or it was a 2 star hotel (or less) I wouldn't have been disappointed but I was expecting more from a hotel listed as 4 stars.

Rooftop pool was nice, bed was relatively comfy, towels and face towel provided (only 1 face towel for 2 people though). Breakfast was included and it was a belizean style breakfast with fry jacks, beans, egg, rice, and some other bits too - which was good. A nice surprise as I hadn't noticed that advertised. There's also a lift, which is useful!

Stayed in January 2025

It’s in need of many updates but having travelled to many places I understand the cost and constant requirements that may be out of budget.

Staff was very friendly and helpful. Called taxis for us to get around, and let us do late check out as we waited for our shuttle. Our son loved the roof top pool very much.

Stayed in December 2024

There were some spots that could use a little paint.

The staff were very friendly and helpful. The bed was comfortable. The view from the rooftop pool was spectacular.

Stayed in December 2024

Their was hair from the cook constantly in the food. The chicken was undercooked. Could not really eat in the restaurant because flies were either in there or in the breakfast area. The whole hotel looks run down and needs to be renovated. It is also not located in a good area.

The pool was nice to sit around with the family and have fun. The cleaning people did a good job with the rooms.

Stayed in August 2024

Lack of provision of a work desk. The window provided a good view, but because of the construction work, there was scaffolding was present and the window was dirty, and I did not see any renovation work ongoing. The initial room provided was terrible, with no windows; but the woman at the front desk eventually gave me

The breakfast was excellent and filling; certainly made my day. Quite restful sleep every night. Location was appropriate for my needs. The woman at the front desk (don't recall her name) was very helpful and supportive. The woman at the restaurant was warm and friendly, and provided good meals - I had a few lunch and dinner meals there.

Stayed in July 2024

A lot of construction di not like glass on bathroom doors and windows

Friendly staff good food

Stayed in June 2024

Everything from the mattress to the cleanliness.

The toilet would clogging up daily. The room smelled like the toilet. The only thing that I would rate a 10 was the air conditioning in the room. The day shift employees were very kind the night shift employees were rude and no help. The food in the hotel was ok.

Stayed in June 2024

The advertised pictures on the internet were from another planet. There is a roof-top swimming pool, whirlpool and bar, but there is terraced flowered garden or dining tables that are shown in their promotional internet ads. The room was very small, the bedside reading light was burnt out. Stairs were awkward to find for egress. Good for a one-night layover, but not a a vacation destination. Overall satisfied with the price, location, staff and cleanliness.

Breakfast was OK. It dated the appetite. Location was good. Parking was ample. Staff was friendly and helpful. The shower was good size with ample spray power and was well heated.

Stayed in July 2024

Good

Stayed in June 2024

Washroom(Very Old and broken fittings), WiFi, Airport drop service(Dropped me at wrong Terminal)

Room, Rooftop View

Stayed in May 2024

The breakfast was below passable. The hotel appeared to be under construction throughout. The window between the bathroom and the bedroom was disconcerting and unpleasant. The location was not what was expected.

The staff were great, front desk person was very helpful. The bed was comfortable.

Stayed in April 2024

The rooms was a little bit out dated

The staff was very friendly.

Stayed in May 2024

Shower head in the bathroom My families items came up missing

Location Breakfast Dinner

Stayed in May 2024

Not as advertised. No bar, tiny restaurant, no balcony, no garden view.

Staff friendly, convenient to market.

Stayed in May 2024

Not close to food places.

Rooftop

Stayed in March 2024

Rooftop pool had no lounging chairs. Room lock (deadbolt) was not working but eventually got fixed. Had arranged airport drop off at check in, and the next morning receptionist told me I didnt and had an argument with other staff about it in front of myself and other guests at reception.

Price was reasonable.

Stayed in April 2024

Little run-down, very basic, and quite pricy in relation to that

Nice staff, very helpful

Stayed in March 2024