Great place. Calm resort for the perfect holiday experience. There's a free shuttle to the town and they help you organize activities such as snorkeling, ferries to other islands etc. Although you sometimes need to chase them a bit to make it work... Restaurant was good.

Stayed in February 2025

Not a big deal, but I was surprised they did not clean the room at all while we were there for 4 nights, just strange compared to other hotels that were smaller and less expensive that we stayed in.

I really liked how quiet it was, way less busy than San pedro or the Caye Caulker main town. Staff were very friendly and accommodating.

Stayed in February 2025

At the price point breakfast should be included.

Well laid out property, clean and quiet. The boat to and from the south island was perfect. Fantastic place to stay if you need to wind down from all the action of the “downtown”.

Stayed in February 2025

They have bikes for rent, but the one day we wanted to rent bikes, they said they didn’t have any available because they had all been rented out. I’m not sure how many total bikes the property has, but that was kind of a bummer. Plus the reviews about the mosquitoes are true. Though I think they are sand flies and they have itchy bites like mosquitoes. I came home with 80 bites on me and I’m pretty sure it’s because these cabanas are near a lot of Stillwater. The water was pretty stinky. There were some other spots we found along the island that were pretty smelly so this isn’t the only spot that smells bad but that was kind of a bummer. You can’t really enjoy the pool with the mosquitoes. We definitely didn’t rent the kayaks and didn’t want to because we didn’t want to get eaten alive by bugs. It’s nice that they have their own dock and their own boat which came in handy when we wanted to book tours where we had to leave at 5:30 AM. However, even despite the mosquitoes or sand flies, we were stoked on this location. It’s a five minute walk to the split or a one minute golf cart taxi ride. We loved that it was so quiet in this area and would definitely stay here again.

The bed was comfortable in the shower had good water, pressure and plenty of room. We stayed in the suite that had no attached neighbors so that was really nice. The staff was super helpful and arranged for pick up when we landed at the caye caulker ferry terminal. We had a mini fridge in our room. This location was perfect, it wasn’t around any loud party shenanigans. The hotel staff arranged Taxi is for us when we wanted them. There is a nice Nespresso coffee maker in the room & working air conditioner & fans.

Stayed in January 2025

Located on the North Island with not much around it a bit dependent on the boats specially if want to have some fun at night LOTS OF MOSQUITOS

Found it on booking

Stayed in January 2025

The location is inconvenient as it's not on the main part of Caye Caulker. You have to take either the small sit n dip boat which costs money each way, or make use of the hotel's free boat service, but which doesn't go every hour and also the boat driver is unreliable. Of the maybe 4 times we used the boat service, he didn't show or was late 3 of those times.

The hotel itself is stunning. The entire property is well designed and well kept. The room, even with its thatched roof was very clean and cozy.

Stayed in April 2024

Only problem was the air conditioning didn't cool as much as we would have liked. We kept having to turn it back on. But with that being said, we would stay there again

Awesome staff, good food and nice facilities.

Stayed in May 2024

Loosely managed, poor communication. We booked massages upon arrival and when we confirmed the massages a couple days later they did not have them booked. Then when arriving for the massage no one was there. Massage therapist was running late but when she arrived nothing was set up. She had to look for a massage table and get things set up. Because it is more remote, a changing menu or daily special would be a nice restaurant option. On-site organized activities would also be a nice option. If you book any excursions give yourself plenty of time for your transfers off the North island.

Beautiful Property was quiet and well kept. Staff were friendly and attentive. Transportation options available to get to and from the property. Rooms are large and beds are comfortable. Large shower. Drinking water provided. Nice pool area with pool bar. Restaurant is very good. Easy to charge everything to the room and pay once upon checking out.

Stayed in April 2024

N/A

The cabanas are spectacular: clean spacious, well appointed, and with great toiletries! They pick you up by boat at the water taxi terminal, which is a wonderful way to simplify your day! The property is large, private and perfectly maintained. The restaurant at El Ben offers above average meals. And despite not having a swimable waterfront, being on the less developed side of “the split” means you can easily take a bike and travel up island to a place called Bliss Beach, which is its own gem!

Stayed in March 2024

They provide a boat transport from the main island. It did not necessarily stay on schedule. Its important to communicate with the hotel if you are planning to use it, just in case.

El Ben Cabanas was wonderful! I would say, probably the very best in terms of amenities and beauty. The staff were all very friendly and helpful! Food was delicious!

Stayed in February 2024

There was really no place to lounge. There were no places to sit on the beach or pier and the area around the pool was very limited. There was no shade at the pool and places were limited. It would have been nice to have a place to sit outside in nice shade with a nice view to talk to friends..

The food at the restaurant was absolutely fantastic. Cound not recommend it more. It was great!

Stayed in January 2024

Bugs in room

Everything was awesome

Stayed in January 2024

Mini fridge did not work! No phone in room! Beverage and food manager was very rude & was highly unprofessional. Beverage & food manager had removed bartender from restaurant and there was no bartender to serve any customer. She made me feel very un comfortable by standing at the the bar watching and giving bartender a dirty look.

Property was very clean

Stayed in December 2023

The waffles were dense and looked undercooked.

The breakfast was okay, not as good as their lunches.

Stayed in July 2023

Lack of ceiling enclosure for the bathroom. A/C didn't cool down the room during the second 1/2 of the trip.

The facility was beautiful and staff friendly. They accommodated all of our request expeditiously.

Stayed in April 2023

Other than the address and check in time we did not receive any arrival instructions and having e-mailed in advance to ask about crossing The Split assumed we needed to travel this route to access the hotel from the south island. However on arrival at the hotel we learnt there was a direct complementary hotel boat from the main south island ferry terminal. When we mentioned this to the reception staff they were very apologetic and said they would ensure full arrival details were added as a welcome e-mail for future Booking.com guests.

All the staff we met were exceptional. Really friendly and went out of their way to look after us. For example they decorated the room with balloons and banners for my daughter's birthday which she was thrilled about and also took us early one morning to visit the north part of the island. Our room was clean and spacious and the hotel layout meant it was a nice rest from the busier south island.

Stayed in April 2023

I didn't realize that the resort was separate from the rest of the Caye and we had to walk about 10 min to a boat that took us accross the water to the other side. It wasn't a big deal but I would've gone out to the main strip more often if I were closer to it

The resort was beautiful. Our room was awesome and the restaurant was great. The walk back to the room with all the solar lights shining on the paths was lovely. The food was great. The drinks were awesome and the restaurant staff made our trip. Melvin, at the bar, put such care into every drink garnish and we all talked all night.

Stayed in March 2023

The cabanas are beautiful and well appointed. The grounds are meticulously kept. The staff are very attentive, helpful and warm, plus the restaurant served some of the best meals we had throughout our vacation.

Stayed in January 2023

The hotel is very clean. But take one step outside the property on land or water and it is very dirty. The hotel should also contribute to the cleanliness of the neighborhood.

The hotel was wonderful, especially the staff. Everyone was very professional and friendly

Stayed in February 2023

The staff all seemed very annoyed to have to be working. I understand we traveled during the slow season but for the price the level of service was disappointing. There were many members of the hotel staff that were helpful and kind, however there was a lot of people who seemed they were incovenced by having to have guests at the hotel. The location was very far from anything which would be fine if you wanted to never leave the hotel.

The food was very good. Every meal we had at the hotel was delicious. The grounds are beautiful and the rooms nice. The staff was very sparce, understandable for off season but made for a less than ideal stay.

Stayed in June 2025

There is not much going on on this part of the island, if it is your first time I would not recommend you to stay here since it is a bit far and their boat taxi is reliable, so you will need to pay the water taxis on the split.

Relax

Stayed in April 2025

The staff was very attentive to all our needs The rides to the ferry was very helpful

Stayed in April 2025

Service slow in restaurant Room is only cleaned if you request it which we weren't told at check in.

Location on the north side of the island. Free transfer pick ups from water taxi Great room Good restaurant.

Stayed in March 2025

This was the best of all the places we stayed in Belize. The staff were so great, the room lovely and clean, the complimentary water taxi was excellent to get to the south side easily.

Stayed in March 2025