Booking.com still says there is a rooftop restaurant and bar next to the pool which is inaccurate. It is closed and would’ve been good to know beforehand that it would not be open so ordering drinks by the pool would not be possible.

Room was spacious. AC worked well. It was nice to have a fridge and microwave for leftovers. Staff were helpful and friendly. Pool on rooftop was nice. Very close to the ferry (water taxi) and not too far from everything else.Also was appreciative of water provided by house keeping and the refill jug in the lobby.

Stayed in April 2025

bar & room service closed

excellent place

Stayed in March 2025

The restaurant is currently closed for business. The location was a little distance from the Ferry but Taxis are available. The Hotel was very quiet and we felt very safe there.

Stayed in March 2025

No daily room service. After the 3rd night, the cleaning staff came in to make the bed and we were given 2 half-full OPENED water bottles. There was a small issue, staff mistakenly took my own towel and had no interest in getting it back. They even suggested I take someone else’s towels that the staff took instead. (Btw I do recommend bringing your own towels if you stay here, theirs are yellow and old) I spoke about it with several staff members, no one wanted to listen, let alone apologize for the inconvenience. Same girls we spoke to about that towel, who couldn’t have cared less, were not happy to help arrange a golf cart to the airport either - said we would have to wait an hour for driver to come back from lunch break. Finally a girl who works at the front desk didn’t ignore us and got my towel back for me. Unfortunately I forgot her name but I remember her mention that she has travelled abroad to Honduras from our conversation. If the management sees this review, PLEASE RECOGNIZE HER. She is the only staff we spoke to at the front desk that’s professional and polite. She is the only reason I’m giving this stay an above average review.

The room is huge and has a balcony.

Stayed in January 2025

Not very well kept. No coffee provided! Even water kinda hassle, only could get water and ice in lobby. Nice rooftop pool. Place has ton of potential if owners would re invest some to keep place up to date.

Great location, friendly staff

Stayed in February 2025

Rooms need better lighting - lamps on nightstands. Now only very bright ceiling lamps. Restaurant was closed.

Location and roof top pool. Low occupancy. Casino was closed. This place is quiet.

Stayed in February 2025

The staff could have been more friendly

Nice rooms, good location

Stayed in January 2025

Nota great area in oil no bat at top as described

Room staff cleanliness

Stayed in January 2025

Bar & restaurant closed.

Exceptional stsff

Stayed in January 2025

* None of the furniture had felt under them and all the floors are tile, so you could hear chairs and tables moving very loudly every morning when cleaning service was working besides or above your room. * Water smelled weird

* Friendly staff * Close enough to the action without being too close, so it was quiet

Stayed in January 2025

No staffed bar but ok since lots of bars outside of hotel

It was fairly new

Stayed in January 2025

Everything was great.

It was not far from the ferry drop off. The room was huge and the bed was very comfortable. The staff were extremely helpful - especially Angela. She arranged RT transport from Belize City to the island even though we only stayed one night. Staff like her and the others make people want to come back and stay at this particular hotel.

Stayed in November 2024

Loud music over a casino. Doors out to balcony are solid and would be better if glazed. Room too dark but nice and spacious. My friend had a corner room which had two windows so was much brighter.

New and great location.

Stayed in December 2024

I can't think of anything bad

Cold AC, hot shower, comfortable bed, ample storage for clothes, rooftop pool and great rooftop view of ocean, sunrise and sunset

Stayed in September 2024

I cannot think of anything.

The room and its facilities were superb. The view from the room was encouraging. The recreational area with the pool tables and the service were quite good. The front lobby area was spacious and the front desk staff friendly and supportive. The parking area was satisfactory.

Stayed in July 2024

There was lots of drilling and construction work on in the hotel which they didn’t inform us about as well as lots of noise from other guests (shouting that wasn’t addressed), room also wasn’t cleaned.

Room was comfortable, nice and big. Staff were friendly and helpful. Proper hotel which there isn’t much of on the island. Location was great and the rooftop while needing some updating was really nice!

Stayed in July 2024

Upon arrival I was placed in a room that hadn’t been cleaned.. they did move me to a clean room but somehow the key got misplaced for the room that wasn’t cleaned .. I didn’t like the fact that they wanted to charge me upon leaving for the key .. I told her it wasn’t my fault since I was put in a dirty room .. they did tell me that they wouldn’t charge me after I told them that.. also the rooms facing the east of the hotel you are going to hear the dogs start barking early in the morning around 6 it didn’t bother me that much but don’t expect to sleep in over the noise !! Other than that I would still stay with them again

The location of the property is excellent. Property also has an elevator and a roof top with pool great views!

Stayed in March 2024

No live TV.....all other hotels offer Miami channels

team was friendly

Stayed in March 2024

There needs to be coffee on the premises. The music from the 5th floor was too loud where we were staying on the 4th floor.

Nice big room with comfortable beds in a great location.

Stayed in March 2024

The location was ok if you aren't going to the split or sip and dip bar too often because they are both a good distance away for walking to and from a lot. There were enough restaurants and stores close by though. One bad thing is that there is no coffee anywhere at the hotel. There is a coffee pot in the room but they only leave tea for it. They didn't even have a coffee pot in reception where you could go down and get some. I like coffee as soon as I wake up. Having to wait till I got to a restaurant for breakfast was bad.

The resort was very nice and clean. It was also nice to have the rooftop swimming pool and bar. The restaurant seemed like it was really more just snack food.

Stayed in March 2024

restaurant should have been open longer hours

Stayed in February 2024

The rooms ending in the number 1, i.e. 201, 301, 401 on the west end of the hotel are adjacent to a home that has 2 dogs that bark throughout the day and night. When booking a room at the hotel request an east or southern view. This will place you as far from the dogs as you can get.

The location was very convenient for all activities. The rooms were very clean.

Stayed in February 2024

Natural light is limited.

Modern quality of construction. Security.

Stayed in January 2024

Pricy, but probably fair for the area

Great location just off the main drag, not too loud or busy; nice roof top pool

Stayed in January 2024