9.4

Reviews of Casa del Rai

1657 Laguna Dr, San Pedro, Belize

  • John

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Charles

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review
  • Tonya

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review

    Phenomenal hotel with phenomenal customer service. Staff went above and beyond to ensure our needs were met. The rooms were comfortable, spacious, and inviting. They had a homey atmosphere, perfect for relaxation and lively conversation. The view from the room was lovely.

    Everything was perfect

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  • Little

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    The location was great! Kids enjoyed the pool! The staff was top notch - super helpful and friendly! Also appreciated the ride to and from the water taxi.

    Not a negative, but I didn’t understand that there weren’t laundry facilities in the individual units. ( On site laundry service is available.)

  • Carrie

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    on site golf car rentals, close to restaurants and shops, staff is very responsive and available

  • Csmitelli

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Great location right near town and the water. The staff were all great and the room was huge and comfortable!

    Property response:

    Thanks for the great review. We are glad to hear that you enjoyed your stay with us at Casa del Rai and took advantage of our great walkable location. We look forward to seeing you again one day soon!!

    Casa del Rai
    15 June 2025
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  • Deb

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review

    I actually was at the property a total of 9 nights.Words cannot express how lovely the Hotel and staff are!! Darwin Williams ,the manager and Host was exceptional, along with Letitia and the entire crew. I will definetly return for another Diving adventure at Elite Divers.

    Nothing!!

    Property response:

    We enjoyed hosting your stay and are happy you had a great time at Casa del Rai. We all look forward to seeing you again soon!!

    Casa del Rai
    16 June 2025
  • Jorge

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Not far from center but much quieter. Apartment was perfectly furnished and functioning and hosts super helpful.

    Property response:

    We are glad to hear that you enjoyed our location and had a great stay!! We look forward to seeing you again one day soon!

    Casa del Rai
    15 June 2025
  • Kathryn

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Staff was very helpful. Laundry available on site. Pool was clean and towels were provided. Apartment was very clean, full kitchen and air conditioned. Golf carts available on site. Darwin picked us up from the water taxi and took as back at the end of the stay. Tour information is provided in the rooms. We had a great time on the snorkeling tour we booked.

    San Pedro is crowded so it is a little noisy. Casa del Rai is in a less congested area which was nice. Sargassum was also all over the beaches.

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  • Rico

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    The property was clean & it is in a good location, even though the great surprise was the staff, Darwin was our contact & he is very professional fluent in Spanish & English, & Lety who was in the location 24/7 she was extremely helpful, the 2 of them make us feel like we were @ home, I am looking forward to go back to San Pedro

    There is no elevator haha but the view from the roof top it is amazing

    Property response:

    Rico, thanks for choosing to stay with us at Casa del Rai. It was a pleasure to host your stay, and we look forward to seeing you again soon!!

    Casa del Rai
    27 May 2025
  • Fredrick

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Before we even arrived communication was excellent. I was in constant communication and they made sure we had all necessary information prior to us arriving to the room. Darwin was amazing, he made us feel at home and made sure we needed nothing. He guided us 100% through our entire stay. Highly recommend this hotel for sure!

    There wasn’t actually nothing we didn’t like but if I had to pick anything it would be that the location is great but be prepared to listen to golf carts throughout the night. It really didn’t bother us after a while.

    Property response:

    Fredrick, it was a pleasure to meet you and host your stay. We are happy to hear that you enjoyed visiting San Pedro and staying with us at Casa del Rai. We look forward to seeing you again soon!

    Casa del Rai
    30 April 2025
  • Meera

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    Clean space, very friendly and helpful staff and owner, allowed us to check in early (10 AM)

    A few homes obstruct the sea view but we were on the top floor so it was fine. Anyway the beach is a 3 min walk

    Property response:

    Meera, it was a pleasure to host your stay. It's nice to hear that you enjoyed your stay with us at Casa del Rai and that we could accommodate your early check-in.

    Casa del Rai
    16 April 2025
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  • Gerald

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review
  • Aubrey

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    Eileen, Randy, and Darwin made us feel more like family coming home than a business transaction.. Clean, comfortable, with great views. Golf cart rental on site made getting around much easier without the hassle of filling out forms, etc.

    That my stay was so short 😞

    Property response:

    Aubrey, It was great to meet you. Glad to hear you enjoyed your stay with us. We look forward to seeing you again one day soon!!

    Casa del Rai
    7 April 2025
  • Byron

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review
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  • 7.0 Good
    Reginald

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    Courteous, friendly staff. Clean rooms.

    The bedroom faces the main street in San Pedro and the noise level made it unable to sleep and continued throughout the night. The living area has a fold-out bed which was reasonably comfortable for a fold-out but not to our expectations, and dogs barked in middle of night on the living area side. Unless you can sleep through loud erratic noise I would not recommend this place.

    Property response:

    Reginald, It was a pleasure to meet you and host your stay. We are in town, making our location easily accessible via walking to all amenities, several fun beach bars and restaurants. Our guests love the view from the rooftop pool and patio. Our past guest has commented “A great apartment! With your own kitchen, Everything you needed was there! There was even a mixer The view was amazing! And who likes to jump into the rooftop pool The location was great too! Not 2 minutes and we were on the water Golf kaddy you come directly from the owner! We felt very comfortable There was really nothing to complain about. 🥰👌🏻 Our goal is to ensure all our guests have a great stay and we do our best to ensure this. I am sorry to hear that you did not enjoy our centralized great location. All the Best!!

    Reginald, It was a pleasure to meet you and host your stay. We are in town, making our location easily accessible via walking to all amenities, several fun beach bars and restaurants. Our guests love the view from the rooftop pool and patio… Show more

    Casa del Rai
    17 March 2025
  • Monica

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review

    We made our own breakfast, did go out twice though was very good cool beans

    Less traffic and dog barking at night.w

    Property response:

    Monica, it was a pleasure to meet you and host your stay. We look forward to seeing you and Teresa again one day!!

    Casa del Rai
    12 March 2025
  • Monica

    Reviewed: 7 March 2025 · Stayed in February 2025

    Verified review

    Near beach and restaurants

    On busy msin road

    Property response:

    Thank you Monica for staying with us at Casa del Rai, for your vacation. It was a pleasure to host your group. Our location is close to many beach bars and restaurants. We look forward to seeing you again.

    Casa del Rai
    11 March 2025
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  • Sharon

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review

    The hosts Aileen and Randall make sure everything is arranged for your stay, right from arriving in Belize city if you are in need of land taxi service to the water taxi. Just ask a few days ahead.

    There is nothing I would ask to be different about our stay at Casa del Rai. The staff is extremely happy to help you with anything you need. Very clean, great amenities and the rooftop pool and palapa amazing

    Property response:

    Sharon, it was great seeing you again this year, and we enjoyed hosting your group vacation. We look forward to seeing you again soon!

    Casa del Rai
    19 January 2025
  • Sharon

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review

    Very clean and lovely property . Great location, very safe for long strolls or very short walks to all the amenities you need to stock the wonderful full size kitchen, and so many restaurants in very short walking distance as well. Golf cart rentals available at the property to explore Secret Beach and other fun destinations. Perfect vacation

    Property response:

    Thank you for your kind review. We enjoyed hosting your stay and are happy to hear that you enjoyed San Pedro and Casa del Rai.

    Casa del Rai
    19 January 2025
  • Christine

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    Very clean, always willing to help with bookings, knowledge of island and anything else we needed. Very friendly staff and owners! Close to all amenities. Beautiful views. immaculate condition. Thanks very much for a wonderful experience! ☺️

    Property response:

    Thank you, Christine. It was a pleasure to meet you both and host your stay. We look forward to seeing you again one day!

    Casa del Rai
    17 January 2025
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  • John

    Reviewed: 30 December 2024 · Stayed in October 2024

    Verified review
  • Arthur

    Reviewed: 25 December 2024 · Stayed in December 2024

    Verified review

    Good view and staff is friendly.

    No coffee, no shampoo or conditioner, bathroom faucet water flow is tiny and unable to use. Report to staff the answer is that this is the way it is and there is nothing can be done. Sounds like a chronic issue. TV very small and only has one music channel.

    Property response:

    Arthur, it was a pleasure hosting your family. Unfortunately, our CSM, Darwin was unaware of your concern regarding the bathroom faucet. Our approach is to address all our guests' concerns immediately and do whatever we can to fix the issue so that our guests have the best experience while staying with us at Casa del Rai. We currently do not supply toiletries, but we are discussing that this may be added in the future. We enjoyed meeting you and our chats. We do look forward to seeing you in the future. Cheers Aileen

    Arthur, it was a pleasure hosting your family. Unfortunately, our CSM, Darwin was unaware of your concern regarding the bathroom faucet. Our approach is to address all our guests' concerns immediately and do whatever we can to fix the i… Show more

    Casa del Rai
    27 December 2024
  • Ema

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review

    We had an amazing experience at this apartment. It was spacious, beautifully designed, and impeccably clean. Everything exceeded our expectations. One of the highlights was the stunning rooftop pool, offering breathtaking views of both the sunrise and sunset – truly magical! The price was incredibly reasonable considering the quality and amenities provided. The owners were exceptionally kind and welcoming, which made our stay even more enjoyable. Overall, everything was perfect – we have no complaints whatsoever. We would definitely return and highly recommend this apartment to anyone looking for a fantastic place to stay.

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  • Leslie

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review

    Casa del Rai is an amazing complex with a great location in San Pedro. Our 2 bedroom condo was clean and well equipped! The roof top oasis was amazing with beautiful views of the sea, perfect for relaxing and catching some Caribbean sun. The staff is exceptional, very helpful and friendly, they really made you feel welcomed!

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