Everything was perfect

Phenomenal hotel with phenomenal customer service. Staff went above and beyond to ensure our needs were met. The rooms were comfortable, spacious, and inviting. They had a homey atmosphere, perfect for relaxation and lively conversation. The view from the room was lovely.

Stayed in June 2025

Not a negative, but I didn’t understand that there weren’t laundry facilities in the individual units. ( On site laundry service is available.)

The location was great! Kids enjoyed the pool! The staff was top notch - super helpful and friendly! Also appreciated the ride to and from the water taxi.

Stayed in June 2025

on site golf car rentals, close to restaurants and shops, staff is very responsive and available

Stayed in June 2025

Great location right near town and the water. The staff were all great and the room was huge and comfortable!

Stayed in June 2025

Nothing!!

I actually was at the property a total of 9 nights.Words cannot express how lovely the Hotel and staff are!! Darwin Williams ,the manager and Host was exceptional, along with Letitia and the entire crew. I will definetly return for another Diving adventure at Elite Divers.

Stayed in May 2025

Not far from center but much quieter. Apartment was perfectly furnished and functioning and hosts super helpful.

Stayed in June 2025

San Pedro is crowded so it is a little noisy. Casa del Rai is in a less congested area which was nice. Sargassum was also all over the beaches.

Staff was very helpful. Laundry available on site. Pool was clean and towels were provided. Apartment was very clean, full kitchen and air conditioned. Golf carts available on site. Darwin picked us up from the water taxi and took as back at the end of the stay. Tour information is provided in the rooms. We had a great time on the snorkeling tour we booked.

Stayed in May 2025

There is no elevator haha but the view from the roof top it is amazing

The property was clean & it is in a good location, even though the great surprise was the staff, Darwin was our contact & he is very professional fluent in Spanish & English, & Lety who was in the location 24/7 she was extremely helpful, the 2 of them make us feel like we were @ home, I am looking forward to go back to San Pedro

Stayed in May 2025

There wasn’t actually nothing we didn’t like but if I had to pick anything it would be that the location is great but be prepared to listen to golf carts throughout the night. It really didn’t bother us after a while.

Before we even arrived communication was excellent. I was in constant communication and they made sure we had all necessary information prior to us arriving to the room. Darwin was amazing, he made us feel at home and made sure we needed nothing. He guided us 100% through our entire stay. Highly recommend this hotel for sure!

Stayed in April 2025

A few homes obstruct the sea view but we were on the top floor so it was fine. Anyway the beach is a 3 min walk

Clean space, very friendly and helpful staff and owner, allowed us to check in early (10 AM)

Stayed in April 2025

That my stay was so short 😞

Eileen, Randy, and Darwin made us feel more like family coming home than a business transaction.. Clean, comfortable, with great views. Golf cart rental on site made getting around much easier without the hassle of filling out forms, etc.

Stayed in April 2025

Less traffic and dog barking at night.w

We made our own breakfast, did go out twice though was very good cool beans

Stayed in March 2025

On busy msin road

Near beach and restaurants

Stayed in February 2025

There is nothing I would ask to be different about our stay at Casa del Rai. The staff is extremely happy to help you with anything you need. Very clean, great amenities and the rooftop pool and palapa amazing

The hosts Aileen and Randall make sure everything is arranged for your stay, right from arriving in Belize city if you are in need of land taxi service to the water taxi. Just ask a few days ahead.

Stayed in January 2025

Very clean and lovely property . Great location, very safe for long strolls or very short walks to all the amenities you need to stock the wonderful full size kitchen, and so many restaurants in very short walking distance as well. Golf cart rentals available at the property to explore Secret Beach and other fun destinations. Perfect vacation

Stayed in January 2025

Very clean, always willing to help with bookings, knowledge of island and anything else we needed. Very friendly staff and owners! Close to all amenities. Beautiful views. immaculate condition. Thanks very much for a wonderful experience! ☺️

Stayed in January 2025

We had an amazing experience at this apartment. It was spacious, beautifully designed, and impeccably clean. Everything exceeded our expectations. One of the highlights was the stunning rooftop pool, offering breathtaking views of both the sunrise and sunset – truly magical! The price was incredibly reasonable considering the quality and amenities provided. The owners were exceptionally kind and welcoming, which made our stay even more enjoyable. Overall, everything was perfect – we have no complaints whatsoever. We would definitely return and highly recommend this apartment to anyone looking for a fantastic place to stay.

Stayed in November 2024

Casa del Rai is an amazing complex with a great location in San Pedro. Our 2 bedroom condo was clean and well equipped! The roof top oasis was amazing with beautiful views of the sea, perfect for relaxing and catching some Caribbean sun. The staff is exceptional, very helpful and friendly, they really made you feel welcomed!

Stayed in November 2024

Street noise

Well maintained, clean, comfortable, full kitchen, roof pool, cart rental, central location.

Stayed in November 2024

Nothing!!

Everything was well taken care of, super clean and the staff was AMAZING!! It is a great location. Close to Wayo’s and Hurricane Ceviche’s and an amazing bakery is just down the street a tiny bit. You can watch both the sunrise and sunset from this property. They also have golf cart rentals and they pick you up at the airport and take you back. Could not have been any easier. Aileen, Latisha and Darwin all made it very memorable. They even have some little turtles.

Stayed in October 2024

road noise was present. as it is on the main road, so must be expected. golf carts on the island are noisier than cars, takes a night to get use to, then i could sleep through everything. take ear plugs just incase you are a light sleeper.

everything was good. hosts are awesome. they can organise transfers from international airports as well. a person with the sign picking you up is a big help if its your first time. they have there own golf cart rentals available, saves a bit of hassle going into town and they have permanent parks on site. property has a locked gate as well

Stayed in October 2024

The staff were fantastic! Conveniently located to markets. Pool was awesome 💯

Stayed in September 2024

The place is amazing but the staff are even better. They can solve any issues that can pop up on vacation. Went beyond out of their way for us.

Stayed in September 2024

Very nice apartment. The swimming pool on the roof offers an incredible 360 view! Darwin and the staff are really nice and helpful.

Stayed in August 2024