Reviews of Casa De Shangrila
Fullers Alley 1, Belize City, Belize

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVery cozy and quiet!
No water pressure in the morning around 9am to take a shower.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI love that the property was secure. The keys could open all necessary doors. The beds are new and it is very clean. The air condition works. There is a kitchen upstairs and a stove to cook if necessary. You are granted nice colour towels, decorated on your bed. I slept well as it is rather quiet and close to the market and bus terminal. They assist in you getting breakfast or dinner if you don't want to walk the streets. Nice place.
When you collect the keys they need to explain how the shower works.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location was superb for visiting Belize City. Then ghost was very flexible in the booking arrangements and very understanding of our time pressures. They were quick to respond. Our car was very safe there. The info in the folder was very relevant. The kithcen and cooking facilities were very good and the bed was comfy.
Bed was a little too soft for us and in the middle. The shower, didnt provide hot water nor the sink whilst we were there. I imagine for a longer stay they would seek to fix this if you mentioned it.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewCheck in was super easy and checking out was even easier. The owner as well as his staff were very helpful.
The parking was a bit tight, but that is understandable given the location and the size of the property. Thank goodness I was the only vehicle there, had there been another guest with a vehicle before me, I'm not sure where I would have been able to park. But like I said, due to uncontrollable circumstances, I can understand.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe staff was very helpful. The room was very clean. There was lots of space very enjoyable to stay
The only downside I can remember is the shower didn't have much water pressure
Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewEverything is amazing. On point! Comp beer👌. Can't complain
Everything was good
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFriendly staff
Lots of stray dogs in the vicinity of the premices, making noise and most importantly dirtying right in the front door
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewLarge TV. Fully equipped kitchen, the best you will ever find at an Aitbnb type rental. Large water dispenser. Good Wifi. Recently constructed. Nice little shared garden area to the side (when the owner didnt park his huge truck in it)
Shower tends to drain water all over the (tiny) bathroom floor every time - bad design. No storage whatsoever - you have to leave your clothes on the floor, or keep them in your suitcase, on the floor Local dogs will driver u crazy - non stop barking and thru the night. They are left chasined up outside so go wild? Slighly dodgy neigbourhood eg cant walk home after 800pm!
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewIt was a unique compact apartment, with the esencials for a night stay .
Parking space was limited , and we were asked to leave before the scheduled checking out hour . I would have appreciated that the host would Comunicate that detail before us checking in and not knock on the door 3 hours before to say that we have 20 min to leave .
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewGreat location
Much smaller in person, flies easily get in. Need a screen door for bedroom.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewVery kind and helpful hosts! Beautiful garden in the backyard.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewAmazing staff - Ms Candy was very friendly who went out of her way to make our stay pleasant, and excellent and responsive communication by Mr Daniel. 30 mins walking distance from the bus station. Very comfortable stay, clean and nice facilities - bedroom with double bed and sofa bed in the living room. A number of shops and restaurants nearby. Excellent stay in Belize City!
At night there were some mosquitoes, which stopped coming in after we blocked the front door gap with a towel.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewNicely designed apartment, which was comfortable with great amenities such as a large smart TV and an outdoor area. The host was helpful. The apartment is located close to the city.
Three upstairs apartments are currently being built so significant construction noise is experienced from 8:30am to 4:30pm, including during public holidays. It was problematic staying in Belize City during the Easter long weekend. Many of the people encountered on the streets were aggressively asking for money and most restaurants were closed.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewThe apartment is well renovated and decorated (loved the painting!) and offers a kitchen. It's located right by the bus station. The host is available and responds promptly.
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewEverything was very nice
Shower was either really hot or really cold . Also, there’s a hole near the shower and all of the water comes out all over the floor
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewNice facilities, Clean, well-apointed kitchen and home
I thought it was a bit too expensive.